Hotel y Spa Santa Fe Colonial

Hotels
7.8 (113 reviews)
sector 91 manzana 7 predio7 paso real , Medellín , co

Free
Children allowed
Pets allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Nice pools
Variety in food quality
Cons:
Poor cleanliness
Lack of amenities
Limited food options
High prices

Categories

Cleanliness
6.01
There were mentions of dirtiness and spider webs, indicating poor cleanliness.
Service
8.98
Mixed reviews about service; some mentioned attentive staff while others indicated inattentiveness.
Location
9.52
Location was highlighted positively in several reviews, indicating a good spot for visitors.
Room Quality
7.97
Rooms described as a bit old but clean; adequate but not exceptional.
Amenities
7
Lack of good amenities mentioned, with clients noting few options and low quality.
Value for Money
6.96
Several mentions of the hotel being expensive for what is offered.
Food and Beverage
7.01
Deficiencies in food and beverage options were noted, indicating poor satisfaction.
Overall Experience
8.98
Overall experiences were mixed; some enjoyed their stay while others provided criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:19

Property Description

Luxurious Amenities
Indulge in the outdoor swimming pool, spa facilities, and charming garden views at Hotel Spa Santa Fe Colonial. The chic regional-style décor adds a touch of elegance to your stay.

Comfortable Accommodations
Relax in our well-appointed rooms featuring air conditioning, flat-screen cable TV, and some with private balconies and dining areas. Experience comfort and convenience during your visit.

Convenient Location
Located just 3 km from the city's main square and commercial area, and 10 km from Puente de Occidente Santa Fe de Antioquia, our hotel offers easy access to explore the area. Plus, enjoy free Wi-Fi in common areas for staying connected.

Book your stay now at Hotel Spa Santa Fe Colonial for a perfect blend of relaxation and sophistication.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for COP 150,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 113 reviews
Cleanliness: 6.01
Service: 8.98
Location: 9.52
Room Quality: 7.97
Amenities: 7
Value for Money: 6.96
Food and Beverage: 7.01
Overall Experience: 8.98
C
Calle Piedrahita solo_traveller co
10
Pros:

Instalaciones, silencio, naturaleza, ubicación, piscinas

Cons:

No había personal suficiente, no hubo toallas, ni cocktailes que ofrecían, ni muchas cosas que ofrecían no las tenian, no hicieron bien el aseo de la habitación

2026-07-05 via Nuitee
J
Johana solo_traveller co
10
Un lugar maravilloso
Pros:

Una experiencia maravillosa!!! Todo me encantó

Cons:

Lo único es que el servicio del bar es hasta las 5 am, pero no sirven comida después de las 8 pm. Solo se puede pedir domicilio, me hubiera gustado que ofrecieran algo para más tarde.

2026-07-05 via Nuitee
F
Fernando solo_traveller co
8
2026-07-01 via Nuitee
M
Mateo extended_group co
10
2026-07-01 via Nuitee
N
Natalia family_with_children co
1
2026-07-01 via Nuitee
M
Margarita couple co
10
2026-07-01 via Nuitee
H
HECTOR CARDONA solo_traveller co
9
Pros:

Instalaciones amplias, comodas y agradables.
Personal muy amable y con alta calidad en el servicio.

2026-06-30 via Nuitee
G
Gina family_with_children it
10
Beautiful and relaxing
Pros:

The facilities are beautiful; from the moment you arrive, you feel like you're in a beautiful colonial hacienda. The architecture is gorgeous, and the pools are large and safe. The staff is extremely friendly, and you feel right at home. I want to sincerely thank them because I went with my family, and we were able to relax and be well cared for without any problems. I would return a thousand times.

Cons:

N/A

2026-06-19 via Nuitee
L
lida solo_traveller co
8
Pros:

Las instalaciones muy amplias, cómodas y aseadas. La amabilidad del personal

Cons:

Poca oferta gastronómica, la comida es solo tipo buffete. No tienen carta o otras opciones le toca salir del hotel para buscar.
En caso de tener personas alguna condición alimentaria o con niños se complica

2026-06-16 via Nuitee
S
Stevens solo_traveller co
7
2026-06-14 via Nuitee
D
Daniela family_with_children co
10
2026-05-11 via Nuitee
R
Robinson Miguel solo_traveller es
10
Un pequeño paraíso, muy cerca de Medellín.
Pros:

Las instalaciones, lo espacioso, el contacto directo con la naturaleza, pareciese un hotel dentro de un parque. La comida exquisita y con buena presentación. El personal muy atento y amable. Las piscinas Dan la opción de estar en zonas más animadas, o más tranquilas, con unas puestas de sol increíbles, junto al río. En resumen..una maravilla

Cons:

Lo comentamos allí y quizás faltaría un menú de comida rápida. Hamburguesas o perritos, sobre todo los fines de semana, pensando en la gente que no quiere almorzar o cenar copiosamente.

2026-05-01 via Nuitee
G
Gabriela extended_group co
10
Tranquilo y relajado para descansar del trabajo.
Pros:

Excelente alojamiento, excelente comida, excelente atención por parte del personal, excelente servicio por parte de la señora Beatriz.

Cons:

Todo nos gustó.

2026-04-26 via Nuitee
A
Alex Humberto couple co
8
2026-04-13 via Nuitee
O
Oriana family_with_children co
10
2026-04-13 via Nuitee
A
Akil couple us
7
Started off bad but ended great
Pros:

I stayed in suite at the main building

Cons:

My original room the A/c broke first night

2026-04-12 via Nuitee
R
Ruben Dario couple co
5
Lindo lugar, habitación regular
Pros:

La ubicación

Cons:

La habitación, no fue entregada por ningún empleado, tiene nevera pero no funciona, la TV solo tiene 2 canales, las almohadas no son cómodas, el baño carece de accesorios como jabonera, para colocar papel, capillera y toalleros.

2026-04-09 via Nuitee
A
Andres Puentes family_with_children co
7
Bueno para estadía muy corta
Pros:

Atención del personal (Marcela, Nacho, Manuel)
La piscina es grande.
La comida es abundante.

Cons:

La piscina se ve sucia y no la limpian con el rigor que deben.
No se controla el ingreso de copas o vasos de vidrio al área de piscina y encontré una copa de vidrio mientras nadaba en ella.
Faltan espacios bajo techo o con parasol alrededor de la pisicina en donde se pueda sentar, no acostar.

2026-04-05 via Nuitee
D
David Alejandro solo_traveller co
7
2026-04-04 via Nuitee
V
Victor couple co
4
Pros:

La ubicación, es cerca al pueblo. Las instalaciones son bonitas y tiene varias piscinas y lugares de esparcimiento.

Cons:

La habitación fue entregada 2 horas después de la hora del check-in. La habitación entregada no coincidía con las imágenes de la reserva. La comida muy regular y había una oferta muy limitada, toca adaptarse al único plato que ofrecen en cada comida del día.

2026-04-01 via Nuitee