Poetic Hue Hotel & Spa

Hotels
7.5 (550 reviews)
24/26 Vo Thi Sau , Hue , vn

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Poor cleanliness
Room conditions
Lack of amenities

Categories

Cleanliness
4.71
Multiple negative remarks about room cleanliness, including issues with mold and pests.
Service
9.18
Guests noted friendly staff and prompt service.
Location
9.22
Good location mentioned across multiple reviews.
Room Quality
5.67
Negative comments about room conditions such as old furniture and damaged amenities.
Amenities
6.7
Amenities mentioned are lacking (e.g., closed pool), although some guests found them acceptable.
Value for Money
7.66
Value is adequate but considered high for the quality received by some reviewers.
Food and Beverage
8.71
Breakfast was positively commented on, though limited.
Overall Experience
8.18
General sentiment averaged out, acknowledging some positive aspects despite numerous complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:42

Property Description

Luxurious Amenities
Poetic Hue Hotel & Spa offers an outdoor swimming pool, garden, terrace, and a restaurant, providing guests with the perfect blend of relaxation and convenience.

Entertainment and Leisure
Guests can indulge in activities such as cycling, billiards, and exploring the nearby attractions like Trang Tien Bridge and Dong Ba Market, ensuring a memorable stay filled with excitement.

Convenience at Your Fingertips
With services like a 24-hour front desk, airport transfers, and free WiFi throughout the property, along with the option of bike and car hire, Poetic Hue Hotel & Spa ensures a hassle-free and enjoyable experience for all guests.

Experience luxury and convenience at Poetic Hue Hotel & Spa - Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: HUI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 550 reviews
Cleanliness: 4.71
Service: 9.18
Location: 9.22
Room Quality: 5.67
Amenities: 6.7
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.18
F
Finola • solo_traveller • my
8
Pros:

Very good location.
Kind staff.
Very good breakfast.
Thanks for all

2026-06-30 • via Nuitee
M
Mila • couple • za
7
Pros:

The location is quite good; breakfast was included

Cons:

The room did have a damp/ mold smell to it and not really that clean. We were a little grossed out by everything but I guess for the price you can’t really argue with anything

2026-06-30 • via Nuitee
A
Alexander • solo_traveller • be
4
Not like the pictures
Pros:

Location was good

Cons:

Poir reception. Room was occupied and I had to wait hours for it to become available. Pool was diety. Not a hotel but a hostel. Food in the restaurant was disappointing. Bed was hard.

2026-06-29 • via Nuitee
K
Khang • solo_traveller • vn
5
2026-06-28 • via Nuitee
M
Mylène • solo_traveller • fr
3
2026-06-26 • via Nuitee
P
Pontus • solo_traveller • se
10
Pros:

Friendly staff, great location and good price

2026-06-26 • via Nuitee
K
Khánh Thy • family_with_children • vn
9
Khá tuyệt
Pros:

Sạch sẽ, ấn tượng với cách bảo vệ môi trường của khách sạn, khá tiện nghi vì gần khu trung tâm

Cons:

Nhà vệ sinh còn có hơi mùi khó chịu

2026-06-24 • via Nuitee
L
LaiaTun • solo_traveller • es
6
2026-06-23 • via Nuitee
K
Kim • solo_traveller • vn
10
2026-06-22 • via Nuitee
O
Oriol • extended_group • es
1
Literalmente el peor hotel en el que he estado en mis 3 meses de viaje por Asia
Pros:

Ubicación

Cons:

Absolutamente todo, cucarachas en las escaleras y zonas comunes, ratas todo muy suicido y descuidado malos olores

2026-06-20 • via Nuitee
R
Ryan • solo_traveller • fr
7
Pros:

Très bon emplacement et le restaurant relié à l’hôtel était top

Cons:

La réception était pratiquement toujours vide. Manque de personnel certainement

2026-06-16 • via Nuitee
J
Jan • solo_traveller • be
7
2026-06-15 • via Nuitee
G
Gautier • solo_traveller • fr
8
2026-06-09 • via Nuitee
O
Océane • couple • fr
1
A fuir
Pros:

Nous avons vraiment apprécié le faites de ne pas avoir réservé plus de nuits

Cons:

Rien n’était honnête dans cette établissement. Logement avec balcon sans balcon, jacuzzi à l’étage vide et insalubre, sauna médiocre et payant. La jeune fille de l’accueil a essayé de nous prendre pour des pigeons, elle a fait semblant de ne pas parlé anglais et lorsque nous avons fait part de notre mécontentement nous a menacé. Horrrible

2026-06-07 • via Nuitee
C
Casey • couple • au
7
Great location, great underground cold cool, great value for money.
Pros:

Property was in a great location, lovely staff, underground pool which was a huge win because the water is actually cold! Breakfast was good and the room was great value for money. The restaurant attached to the hotel is #1 on trip adviser and the food was amazing.

Cons:

For $16 a night which is what I paid I have zero dislikes.

2026-06-06 • via Nuitee
N
Nhan • couple • vn
10
2026-06-01 • via Nuitee
T
Tiphaine • couple • fr
8
Bon rapport qualité prix
Pros:

Matelas confortable, wifi correct, personnel très gentil, bien placé dans la ville, la piscine est un plus

Cons:

Petit déjeuner assez juste par rapport a tout les autres hostel qu’on a pu avoir

2026-05-29 • via Nuitee
J
Joseph • solo_traveller • ie
10
2026-05-26 • via Nuitee
M
Matilde Raunholt • couple • dk
5
Pros:

Vi klaget over at det var dyr og møg vi fik et nyt værelse og penge tilbage. Efter værelset byt var det super fint

Cons:

Det var dyr og møg

2026-05-16 • via Nuitee
M
Milagros • solo_traveller • au
8
Pros:

El personal muy amable, nos ayudó a encontrar un lugar para cambiar dinero a un precio razonable. Además tiene un restaurant que es parte del hotel que tiene comida deliciosa. El desayuno esta muy bien!! Puedes elegir entre algunas opciones.

2026-05-12 • via Nuitee