Poetic Hue Hotel & Spa

Hotels
7.5 (556 reviews)
24/26 Vo Thi Sau , Hue , vn

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Poor cleanliness
Room conditions
Lack of amenities

Categories

Cleanliness
4.71
Multiple negative remarks about room cleanliness, including issues with mold and pests.
Service
9.18
Guests noted friendly staff and prompt service.
Location
9.22
Good location mentioned across multiple reviews.
Room Quality
5.67
Negative comments about room conditions such as old furniture and damaged amenities.
Amenities
6.7
Amenities mentioned are lacking (e.g., closed pool), although some guests found them acceptable.
Value for Money
7.66
Value is adequate but considered high for the quality received by some reviewers.
Food and Beverage
8.71
Breakfast was positively commented on, though limited.
Overall Experience
8.18
General sentiment averaged out, acknowledging some positive aspects despite numerous complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:42

Property Description

Luxurious Amenities
Poetic Hue Hotel & Spa offers an outdoor swimming pool, garden, terrace, and a restaurant, providing guests with the perfect blend of relaxation and convenience.

Entertainment and Leisure
Guests can indulge in activities such as cycling, billiards, and exploring the nearby attractions like Trang Tien Bridge and Dong Ba Market, ensuring a memorable stay filled with excitement.

Convenience at Your Fingertips
With services like a 24-hour front desk, airport transfers, and free WiFi throughout the property, along with the option of bike and car hire, Poetic Hue Hotel & Spa ensures a hassle-free and enjoyable experience for all guests.

Experience luxury and convenience at Poetic Hue Hotel & Spa - Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: HUI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 556 reviews
Cleanliness: 4.71
Service: 9.18
Location: 9.22
Room Quality: 5.67
Amenities: 6.7
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.18
D
dang • family_with_children • vn
5
tạm được
Pros:

khá yên tĩnh

Cons:

không có thang máy, bể bơi nhỏ, sâu, trẻ em ko bơi đc

2026-07-24 • via Nuitee
T
Tri • couple • vn
10
2026-07-20 • via Nuitee
T
Tuấn • family_with_children • vn
8
Oke
2026-07-20 • via Nuitee
O
Oanh • extended_group • vn
7
2026-07-18 • via Nuitee
M
Michael • solo_traveller • us
9
2026-07-16 • via Nuitee
L
Laura • solo_traveller • nz
8
2026-07-16 • via Nuitee
S
Stephanie • extended_group • fr
7
Bon séjour
Pros:

Le personnel est à l’écoute et très serviable. La piscine est plutôt un bassin. Les enfants ont voulu se baigner car ils ont dis que ça sentait le poisson . Les chambres sont correct pour le prix. On a pu faire beaucoup de chose à pied

Cons:

Monter les étages a pieds

2026-07-06 • via Nuitee
V
Vân • family_with_children • vn
8
2026-07-05 • via Nuitee
F
Finola • solo_traveller • my
8
Pros:

Very good location.
Kind staff.
Very good breakfast.
Thanks for all

2026-06-30 • via Nuitee
M
Mila • couple • za
7
Pros:

The location is quite good; breakfast was included

Cons:

The room did have a damp/ mold smell to it and not really that clean. We were a little grossed out by everything but I guess for the price you can’t really argue with anything

2026-06-30 • via Nuitee
A
Alexander • solo_traveller • be
4
Not like the pictures
Pros:

Location was good

Cons:

Poir reception. Room was occupied and I had to wait hours for it to become available. Pool was diety. Not a hotel but a hostel. Food in the restaurant was disappointing. Bed was hard.

2026-06-29 • via Nuitee
K
Khang • solo_traveller • vn
5
2026-06-28 • via Nuitee
P
Pontus • solo_traveller • se
10
Pros:

Friendly staff, great location and good price

2026-06-26 • via Nuitee
M
Mylène • solo_traveller • fr
3
2026-06-26 • via Nuitee
K
Khánh Thy • family_with_children • vn
9
Khá tuyệt
Pros:

Sạch sẽ, ấn tượng với cách bảo vệ môi trường của khách sạn, khá tiện nghi vì gần khu trung tâm

Cons:

Nhà vệ sinh còn có hơi mùi khó chịu

2026-06-24 • via Nuitee
L
LaiaTun • solo_traveller • es
6
2026-06-23 • via Nuitee
K
Kim • solo_traveller • vn
10
2026-06-22 • via Nuitee
O
Oriol • extended_group • es
1
Literalmente el peor hotel en el que he estado en mis 3 meses de viaje por Asia
Pros:

Ubicación

Cons:

Absolutamente todo, cucarachas en las escaleras y zonas comunes, ratas todo muy suicido y descuidado malos olores

2026-06-20 • via Nuitee
R
Ryan • solo_traveller • fr
7
Pros:

Très bon emplacement et le restaurant relié à l’hôtel était top

Cons:

La réception était pratiquement toujours vide. Manque de personnel certainement

2026-06-16 • via Nuitee
J
Jan • solo_traveller • be
7
2026-06-15 • via Nuitee