Hoi An Canal House Riverside By Haviland

Hotels
9.2 (463 reviews)
30 Nguyen Du, Cam Pho Ward, Hoi An , Hoi An , vn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Good location
Responsive staff
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
8.52
Significant issues with hygiene and maintenance noted, including mold and dirty furnishings.
Service
10
Reception and staff were responsive and helpful, making accommodations during a difficult situation.
Location
10
Location was convenient and close to attractions.
Room Quality
7.02
Room conditions were poor, with significant mold and discomfort due to cleanliness issues.
Amenities
9.52
Limited amenities mentioned; the pool was drained.
Value for Money
9.52
Issues with quality may not justify the cost despite initial good value perception.
Food and Beverage
10
Not mentioned, presumed standard quality for this hotel tier.
Overall Experience
9.02
Overall experience hampered by significant cleanliness issues despite service efforts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:17

Property Description

Riverside Luxury at Hoi An Canal House

Scenic Views and Modern Comforts
Enjoy stunning pool, city, or river views from your air-conditioned room equipped with a flat-screen TV. Relax in your private bathroom with complimentary toiletries and slippers for ultimate comfort.

Convenient Amenities
Take advantage of the outdoor swimming pool, free Wi-Fi, business center, and 24-hour reception. Need travel tips? The tour desk staff are ready to assist you in exploring the vibrant surroundings.

Explore Hoi An's Treasures
Located near the Japanese Covered Bridge, Assembly Hall of the Cantonese Chinese Congregation, and Hoi An Historical Museum, our hotel offers easy access to the city's cultural gems.

Book now to experience a perfect blend of luxury and convenience at Hoi An Canal House.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for VND 150,000 per person per night when using an existing bed.
    People no matter the age stay for VND 250,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 463 reviews
Cleanliness: 8.52
Service: 10
Location: 10
Room Quality: 7.02
Amenities: 9.52
Value for Money: 9.52
Food and Beverage: 10
Overall Experience: 9.02
E
Eliška • solo_traveller • cz
10
2026-05-30 • via Nuitee
• solo_traveller • vn
10
Pros:

Phòng sạch sẽ, nhân viên thân thiện, 10 điểm

2026-05-29 • via Nuitee
M
Marta • solo_traveller • nl
6
Pros:

The rooms were clean and good airco

Cons:

Bathrooms were very old and not well taken care of , also dirty

2026-05-28 • via Nuitee
A
alessio davide • solo_traveller • it
6
2026-05-26 • via Nuitee
V
Van Vinh • couple • vn
8
2026-05-25 • via Nuitee
M
Maria Carollina • solo_traveller • pt
7
Pros:

Localização boa e cama bem confortável

Cons:

Banheiro e piscina muito sujos

2026-05-25 • via Nuitee
R
Rossi Caldas • solo_traveller • ar
9
2026-05-23 • via Nuitee
D
Dung • solo_traveller • vn
5
2026-05-21 • via Nuitee
T
Trieu • solo_traveller • vn
10
Pros:

Khách sạn sạch sẽ, decor đẹp, nhân viên nhiệt tình và rất gần phố cổ. Mọi thứ đều thoải mái và dễ chịu. Rất đáng để lưu trú, 10 điểm

2026-05-19 • via Nuitee
A
Aitana • extended_group • es
10
2026-05-19 • via Nuitee
:
:Irene. • solo_traveller • de
8
2026-05-18 • via Nuitee
K
Kim Nhật • solo_traveller • vn
10
Pros:

Nhân viển tại khách sạn thật thân thiện, họ giúp đỡ tôi mọi thứ. Phòng ở đầy đủ tiện nghi và sạch sẽ, không có gì để chê khi ở đây. Tôi sẽ quay lại đây cùng gia đình trong kì ngỉ tới

2026-05-17 • via Nuitee
N
Nhật Huy • solo_traveller • vn
10
Pros:

Chỗ ngỉ thật tuyệt vời, không có gì để chê. Phòng ở tiện nghi, vị trí trung tâm, từ khách sạn đi đến phố cổ chỉ mất 7 phút đi bộ.

2026-05-17 • via Nuitee
L
Linh • solo_traveller • it
10
Pros:

I booked this hotel randomly at first, but it turned out to be a really nice stay. The vibe was peaceful, and the river view was honestly super chill, especially at night after walking around the Ancient Town all day. The room was clean, bright, and felt comfortable without being stuffy. One big plus was the staff — they were really friendly, helpful, and didn’t feel overly formal or robotic. The location was also great, close enough to walk to the Ancient Town but still quiet and relaxing at the same time.

2026-05-15 • via Nuitee
C
Cute • solo_traveller • vn
10
Pros:

Chuyến đi có ý nghĩa rất lớn đối với mình, nhân viên ở đây còn tổ chức sinh nhật bất ngờ cho mình - khiến mình cảm thấy rất được chào đón và quan tâm tại đây. Nhân viên lịch sự và tôn trọng khách hàng rất nhiều, phòng ốc đẹp rộng và thoáng mát!

2026-05-14 • via Nuitee
P
Pages • solo_traveller • fr
9
Pros:

Lits confortables
Rideaux des lits très occultants
Dortoirs très propres
Personnel accueillant
La piscine est propre
Très bon rapport qualité prix
Bon emplacement

Cons:

La salle de bain est moisi. Il y a une odeur très désagréable et j'ai l'impression que le nettoyage n'est pas fait très souvent. C'est dommage car tout le reste est super.

2026-05-14 • via Nuitee
M
Marie • solo_traveller • us
10
Great
Pros:

Good stay with good assistance from the front desk team with cool suggestion for where to go and what to do here. Room is elegant and it owns a nice view to the river. Good location that's super near to the Hoi An Ancient town!

2026-05-14 • via Nuitee
M
Minh • solo_traveller • us
10
Tuyệt vời!
Pros:

Nhân viên thân thiện và nhiệt tình hỗ trợ gia đình mình trong chuyến đi vừa qua. Trở về nước mình rất vui khi chọn đúng khách sạn để lưu trú tại Hội An. Phòng khách sạn hoài cổ và ấm cúng, địa điểm khách sạn rất thuận tiện di chuyển đến phố cổ!

2026-05-14 • via Nuitee
N
Nadezhda • solo_traveller • ru
10
Доступная цена. Всё в шаговой доступности
Pros:

Расположение в центре. Чисто. Удобная кровать. Есть сад со столиками где перекусить. Кулер на входе. Кондиционер в комнате

Cons:

Всё отлично

2026-05-13 • via Nuitee
C
Clara • couple • fr
1
nul à chier
Pros:

rien

Cons:

je n’ai rien aimé, les sanitaires sont dégoûtants , de la moisissure partout des poils des cheveux c’est répugnant, une odeur nauséabonde immonde vraiment! Des punaises de lit à foison, un gérant qui n’en a rien à faire c’est lamentable !

2026-05-12 • via Nuitee