Thistle Express London Luton

Hotels
GLH Hotels
8 (263 reviews)
The Mall, Library Road, Luton, England, LU1 2TR , Luton , GB

Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
Wheelchair accessible parking
Parking (limited spaces)
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfy beds
Cons:
Cleanliness could be improved
Value for money disappointing

Categories

Cleanliness
7.08
Cleanliness was just average; rooms felt a bit tired and lacked freshness.
Service
9.05
Staff was outstanding, making the stay much more enjoyable.
Location
8.59
Great location, close to key spots and convenient for exploring.
Room Quality
7.54
Rooms were basic and did not match expectations based on photos.
Amenities
8.07
Standard amenities; basic room lacked some facilities but had communal options available.
Value for Money
7.53
Disappointing value for the price paid; expected more comfort and better room standards.
Food and Beverage
8.08
Breakfast was good, though some items could be improved.
Overall Experience
8.05
Overall experience was positive, but with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:02

Property Description

Convenient Location

Situated centrally in Luton, Thistle Express London Luton offers easy access to attractions like ZSL Whipsnade Zoo and Luton Mall. Explore nearby entertainment and shopping options during your stay.

Modern Amenities

Unwind in one of the 152 guestrooms with Smart televisions and stay connected with complimentary Wi-Fi. The hotel also provides conveniences like a 24-hour front desk and luggage storage for a hassle-free experience.

Diverse Dining Options

Indulge in a delicious breakfast at the on-site restaurant, setting the tone for a day of exploration. Additionally, take advantage of the roundtrip airport shuttle service, making travel arrangements seamless.

Book now for a memorable stay at Thistle Express London Luton, combining comfort and convenience seamlessly.

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8
Based on 263 reviews
Cleanliness: 7.08
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
J
Julie solo_traveller gb
8
2026-06-27 via Nuitee
T
Tanase family_with_children gb
10
Wonderfully place
Pros:

Excellet breackfast

Cons:

Air conditioners …maybe

2026-06-27 via Nuitee
M
Malcolm solo_traveller au
4
2026-06-27 via Nuitee
E
Emma extended_group gb
2
Wouldn’t stay again and wouldn’t recommend.
Pros:

Good location.

Cons:

Just cold water for the shower, fan not working, dirty windows, stained curtain that let the early morning sun shine directly on face of the bed and poor breakfast.

2026-06-27 via Nuitee
J
Jack solo_traveller gb
8
Good
Pros:

Great for an overnight stay pre-flying. Read other reviews saying it was an unpleasant environment but was fine at midnight on a Friday when I arrived. Comfy bed, large for a single, clean room.

Cons:

Needs aircon and better windows would help. Slow draining sink.

2026-06-27 via Nuitee
Y
Yves couple ng
7
Pros:

The location is awesome and quite neat as well

Cons:

This is no refrigerator in any of the rooms

2026-06-27 via Nuitee
B
Besnike couple al
5
2026-06-27 via Nuitee
E
Elliot solo_traveller gb
9
2026-06-26 via Nuitee
S
Solomon solo_traveller gb
9
2026-06-26 via Nuitee
A
Alishan couple gb
10
2026-06-26 via Nuitee
L
Lawrence Peel solo_traveller gb
6
2026-06-26 via Nuitee
A
Alishan couple gb
10
2026-06-26 via Nuitee
G
Gediyon couple gb
7
2026-06-26 via Nuitee
P
Petko solo_traveller gb
4
Needs air conditioning
Pros:

It’s a nice and clean hotel

Cons:

NOT air-conditioned and windows only opened a few fingers. It was the hottest night of the year, enough said

2026-06-26 via Nuitee
F
Frances solo_traveller gb
8
Perfect location for catching buses and trains to the airport
Pros:

Perfect location for Luton Airport

Cons:

Nothing

2026-06-25 via Nuitee
A
Antoon couple nl
7
2026-06-25 via Nuitee
A
Anderson extended_group gb
4
Cons:

The staff are very poor had to argue to a receipt

2026-06-25 via Nuitee
M
Muhammad solo_traveller ca
10
2026-06-25 via Nuitee
M
Muthubharathi solo_traveller gb
8
Pros:

Good

Cons:

Air conditioner not working

2026-06-25 via Nuitee
C
clare couple gb
8
2026-06-25 via Nuitee