Thistle Express London Luton

Hotels
•
Thistle Express
The Mall , Luton , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Bar
Golf course
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfy beds
Cons:
Cleanliness could be improved
Value for money disappointing

Categories

Cleanliness
7.08
Cleanliness was just average; rooms felt a bit tired and lacked freshness.
Service
9.05
Staff was outstanding, making the stay much more enjoyable.
Location
8.59
Great location, close to key spots and convenient for exploring.
Room Quality
7.54
Rooms were basic and did not match expectations based on photos.
Amenities
8.07
Standard amenities; basic room lacked some facilities but had communal options available.
Value for Money
7.53
Disappointing value for the price paid; expected more comfort and better room standards.
Food and Beverage
8.08
Breakfast was good, though some items could be improved.
Overall Experience
8.05
Overall experience was positive, but with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:02

Property Description

Prime Location
Located just a stone's throw away from St George Square and a short walk from Luton Rail Station, Thistle Express Luton offers convenience and accessibility to all travelers.

Cozy and Comfortable Rooms
Experience a restful night's sleep on our luxurious Hypnos bed and enjoy entertainment on a smart TV. Our rooms are equipped with all the amenities you need for a comfortable stay.

Local Attractions and Amenities
Explore the vibrant city center of Luton with its cinema, shops, and restaurants just a few minutes away. Take advantage of the complimentary breakfast and unlimited tea & coffee in our spacious lobby.

Book your stay at Thistle Express Luton now for a memorable and convenient experience.

Important information:

Parking is available for an additional fee at nearby The Mall Central Car Park. Please reach out to the property to get further information.

Please note that this property does not accept cash payments.

When booking 9 rooms or more, different policies and additional supplements may apply.

Please note that the credit card used to make the reservation is required at check-in.

For advance purchase rates, the card used to make the booking must be presented upon arrival along with the appropriate ID.

If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises

Please note the name on the card used to secure the reservation must match the name of the guest.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Location

Guest Reviews

Cleanliness: 7.08
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
L
Laurentiu • couple • ro
6
2026-10-17 • via Nuitee
J
Julia • solo_traveller • gb
7
Close to station and buses for early flight from Luton airport- good price.
Pros:

Very near to train station/ airport for early flight
Comfortable bed and clean room
Reception Staff friendly

Cons:

Travelling solo - arrived after dark - hard to find entrance to hotel - felt unsafe area around hotel.
Noisy guests slamming doors and talking very loudly from 3am - tea/ coffee available in reception but not in room.
No food available in evening and had to leave before 6:30 when breakfast started.

2026-10-17 • via Nuitee
N
Neil • family_with_children • gb
6
Its in the heart of luton, dont expect a mayfair hotel at the price
Pros:

Local to airport
Breakfast
Free hot drinks during your stay

Cons:

Very run down from outside
Security on the door made it feel like a war zone
The noise all night (not hotels fault)
Left my headphones on the lamp, they never found any, they were cheap obviously luke the cleaner that felt the need to steal them.

2026-10-17 • via Nuitee
S
Starlena • solo_traveller • gb
5
Not great for lone women or vulnerable people.
Pros:

Reception is an OK space for socialising

Cons:

No way to speak to someone inside the building by phone. Poor wayfinding to the entrance. I walked around the building 3x and tried the buzzer at the back. The perimeter of the building smells of urine and has groups congregating, smoking, with speakers. It was not peaceful and felt very unsafe as a lone female. To have the heating on meant you had to endure the loud mechanical sounds of the heating system throughout the night, or be cold.

2026-10-17 • via Nuitee
A
Albertus • solo_traveller • nl
8
2026-10-17 • via Nuitee
M
Mohanan • family_with_children • in
9
Nice stay
Pros:

Super location, calm quiet room and clean washroom

Cons:

Wifi is very weak

2026-10-17 • via Nuitee
S
Sajid • solo_traveller • gb
4
Pros:

It was okay

Cons:

Waiting too long to check in

2026-10-16 • via Nuitee
E
Erina • couple • gb
8
2026-10-16 • via Nuitee
E
Erika • family_with_children • hu
7
2026-10-16 • via Nuitee
H
Harry • solo_traveller • gb
10
2026-10-16 • via Nuitee
S
Sara • family_with_children • gb
8
2026-10-16 • via Nuitee
P
Phanktom48 • family_with_children • es
9
2026-10-16 • via Nuitee
E
Erika • family_with_children • hu
7
2026-10-16 • via Nuitee
E
Erika • family_with_children • hu
7
2026-10-16 • via Nuitee
A
Aline • family_with_children • br
9
2026-10-16 • via Nuitee
E
Erika • family_with_children • hu
7
2026-10-16 • via Nuitee
E
Erika • solo_traveller • hu
7
2026-10-16 • via Nuitee
E
Erika • family_with_children • hu
7
2026-10-16 • via Nuitee
A
Amali • couple • gb
10
2026-10-16 • via Nuitee
J
Jaimy • extended_group • nl
8
was een kort verblijf door een gecancelde vlucht, prima tijdelijke overbrugging.
2026-10-16 • via Nuitee