Thistle Express London Luton

Hotels
•
Thistle Express
The Mall , Luton , GB

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Bar
Golf course
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Review Highlights

Pros:
Friendly staff
Great location
Comfy beds
Cons:
Cleanliness could be improved
Value for money disappointing

Categories

Cleanliness
7.08
Cleanliness was just average; rooms felt a bit tired and lacked freshness.
Service
9.05
Staff was outstanding, making the stay much more enjoyable.
Location
8.59
Great location, close to key spots and convenient for exploring.
Room Quality
7.54
Rooms were basic and did not match expectations based on photos.
Amenities
8.07
Standard amenities; basic room lacked some facilities but had communal options available.
Value for Money
7.53
Disappointing value for the price paid; expected more comfort and better room standards.
Food and Beverage
8.08
Breakfast was good, though some items could be improved.
Overall Experience
8.05
Overall experience was positive, but with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:02

Property Description

Prime Location
Located just a stone's throw away from St George Square and a short walk from Luton Rail Station, Thistle Express Luton offers convenience and accessibility to all travelers.

Cozy and Comfortable Rooms
Experience a restful night's sleep on our luxurious Hypnos bed and enjoy entertainment on a smart TV. Our rooms are equipped with all the amenities you need for a comfortable stay.

Local Attractions and Amenities
Explore the vibrant city center of Luton with its cinema, shops, and restaurants just a few minutes away. Take advantage of the complimentary breakfast and unlimited tea & coffee in our spacious lobby.

Book your stay at Thistle Express Luton now for a memorable and convenient experience.

Important information:

Parking is available for an additional fee at nearby The Mall Central Car Park. Please reach out to the property to get further information.

Please note that this property does not accept cash payments.

When booking 9 rooms or more, different policies and additional supplements may apply.

Please note that the credit card used to make the reservation is required at check-in.

For advance purchase rates, the card used to make the booking must be presented upon arrival along with the appropriate ID.

If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises

Please note the name on the card used to secure the reservation must match the name of the guest.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Location

Guest Reviews

Cleanliness: 7.08
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
R
Rory • couple • gb
8
2026-09-19 • via Nuitee
D
Darren • couple • gb
10
2026-09-19 • via Nuitee
E
Eileen • couple • gb
10
The hotel is ok fir a short stay, the hotel need to install a lift for their client. Hotel need also to have more disabi
Pros:

Comfortable and location is what I need

Cons:

The reason being you cannot pare and person with disability is at a disadvantage

2026-09-19 • via Nuitee
V
Vitaliy • couple • ua
10
2026-09-19 • via Nuitee
J
Jasim • solo_traveller • gb
10
2026-09-19 • via Nuitee
W
Wiktoria • extended_group • gb
8
Great
Pros:

Comfy bed and polite staff

Cons:

The floor was heavily stained in our room

2026-09-19 • via Nuitee
P
paul • solo_traveller • gb
7
Basic but reasonable value
2026-09-19 • via Nuitee
M
Michael • solo_traveller • gb
10
Cons:

Parking

2026-09-19 • via Nuitee
Z
Zara • solo_traveller • gb
10
Cannot wait to book a King Room again!
Pros:

Beautifully clean room, with kettle and hot drinks - perfect for a cuppa in bed! Large bathroom, huge bed and a great view from the ninth floor overlooking the town and beyond. Greeted lovely at Reception as always too - cannot wait to stay again!

Cons:

Nothing to complain about at all!

2026-09-19 • via Nuitee
J
John • solo_traveller • ng
7
2026-09-18 • via Nuitee
A
Alexandra • couple • pt
7
Bom hotel para um fim de semana
Pros:

Localização

Cons:

Durante a noite é muito barulhenta , estava no 8 andar e ouvia as condutas de ar a trabalhar toda a noite.

2026-09-18 • via Nuitee
A
Ahmet • solo_traveller • de
8
2026-09-18 • via Nuitee
M
Marek • solo_traveller • pl
10
2026-09-18 • via Nuitee
G
Gabrielle • solo_traveller • gb
7
Pros:

Location

Cons:

Parking spaces.

2026-09-18 • via Nuitee
M
Mary • extended_group • ie
9
We were delighted with everything Thanks.
Pros:

The Location was superb.

Cons:

On site Bar.

2026-09-18 • via Nuitee
D
David • solo_traveller • gb
7
Good value standard accommodation
Pros:

Location and cost. Free hot drinks in reception. Very convenient for bus or train to airport

Cons:

Nothing really - for the price it's great value

2026-09-18 • via Nuitee
D
David • solo_traveller • gb
9
Pros:

Everything

Cons:

Nothing

2026-09-18 • via Nuitee
E
Edit • solo_traveller • hu
10
2026-09-18 • via Nuitee
S
Sean • solo_traveller • ie
8
Very convenient and great value
Pros:

Great value for money with easy access to Luton airport

Cons:

Breakfast was a bit disappointing

2026-09-18 • via Nuitee
A
Abdulazeez • solo_traveller • gb
3
2026-09-17 • via Nuitee