Hotel La Merced

Hotels
7.8 (94 reviews)
Calle Juarez, 82 , Colima , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Garden
Tour desk
Outdoor furniture
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Clean hotel
Good location
Breakfast included
Friendly restaurant staff
Cons:
Small rooms
Reception service
Limited amenities

Categories

Cleanliness
7.61
General sentiment indicates a clean hotel, but a mention of 'las sabanas' suggests issues.
Service
7.08
The reception service was described as not pleasant, impacting the perceived service quality.
Location
8.62
Multiple reviews highlight the good central location of the hotel.
Room Quality
7.07
Reviews mention small rooms and bathrooms, impacting overall room quality perception.
Amenities
7.9
Breakfast is included and generally appreciated, but some amenities like air conditioning are extra.
Value for Money
8.06
Given the provided services and quality, the value for money meets expectations.
Food and Beverage
8.11
Breakfast is highlighted positively; however, options are somewhat limited.
Overall Experience
7.98
Mixed feelings about the stay, with both positive and negative comments influencing the overall experience sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:07

Property Description

Historical Building & Cultural Heritage Garden
Hotel La Merced is a charming gem housed in a historical building, just a stone's throw away from the Artes Populares Museum. Immerse yourself in the rich history of the area while strolling through the cultural heritage garden, a tranquil oasis protected by the government.

Comfortable Rooms with Modern Amenities
Each room at La Merced is thoughtfully equipped with a TV offering satellite channels and a private bathroom with a refreshing shower. Depending on your preference, select rooms come with additional comforts such as air conditioning, a flat-screen TV, and picturesque garden views.

Convenient Facilities & Services
Enjoy complimentary Wi-Fi throughout the hotel, and make use of convenient services like the tour desk, parking facilities, and airport shuttle (additional fee). Unwind in the communal lounge area, perfect for relaxing after a day of exploration.

Experience the perfect blend of history and comfort at Hotel La Merced. Book your stay now to create unforgettable memories.

Important information:

A deposit via bank wire is required to secure your reservation. Hotel La Merced will contact you with instructions after booking.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 94 reviews
Cleanliness: 7.61
Service: 7.08
Location: 8.62
Room Quality: 7.07
Amenities: 7.9
Value for Money: 8.06
Food and Beverage: 8.11
Overall Experience: 7.98
V
Velázquez • extended_group • mx
4
Simple
Pros:

La ubicación del hotel

Cons:

Ubicación de habitaciones (nada bueno para personas discapacitados)🥺...la taza del baño tiraba agua ...desayuno sin sabor y caro

2026-08-27 • via Nuitee
V
Veronica Mayela • solo_traveller • cr
9
2026-05-19 • via Nuitee
R
Ramirez Hdez. • family_with_children • mx
10
Muy tranquilo, limpio
Pros:

No tuvo variedad el desayuno entre un día y el otro.

Cons:

Personal de cocina incomoda al momento en que se le solicita algún servicio.

2026-03-27 • via Nuitee
R
Robert • extended_group • ca
9
2026-02-28 • via Nuitee
R
rafaela • couple • us
6
2026-01-12 • via Nuitee
M
Mejía • family_with_children • mx
7
buena
Pros:

bien

Cons:

las sabanas

2025-12-08 • via Nuitee
E
Emerson • couple • ca
7
2025-10-03 • via Nuitee
M
Mayra • solo_traveller • us
4
Pros:

I didn't have air conditioning and it was very hot and there were a lot of mosquitoes that bit me all night.

2025-10-02 • via Nuitee
O
OSCAR IVAN TOVAR
10
Pros:

todo excelente!!

2025-09-30 • via Nuitee
J
Janet
10
Pros:

En general todo muy bien, es un hotel céntrico, cómodo, limpio, con opción a desayuno el cuál es variado y rico, los señores de concina muy amables.

Lo único es que la señorita de recepción no es tan agradable, pero igual y no tenía un buen día :).


Si lo tecomiendo

2025-09-19 • via Nuitee
R
RUTH MUÑOZ • partner
10
Pros:

TODO EXCELENTE!!!

2025-09-08 • via Nuitee
M
Marcela
8
Pros:

Es un hotel muy bonito, hay muchos detalles hermosos, hay desayuno incluido, lo malo es las habitaciones tan pequeñas y baño diminuto. Todo lo demas me parecio muy bien

2025-08-25 • via Nuitee
Y
Yair • family_with_children • mx
6
Pros:

La ubicación es buena. Me gusta que está en el centro.

Cons:

El baño de la habitación es muy pequeño, el aire acondicionado te lo cobran por a parte y el trato del personal no es el mejor.

2025-08-24 • via Nuitee
O
Ortiz • couple • mx
10
2025-08-23 • via Nuitee
D
Diego Axel
2
Pros:

Aceptable

2025-08-04 • via Nuitee
A
Alma Leticia
8
Pros:

Servicio de restaurante limitado, solo hay desayuno (por lo menos el día domingo). El internet en las habitaciones es muy malo

2025-08-04 • via Nuitee
M
Miguel Angel • solo_traveller • mx
7
Pros:

A secas, bien

Cons:

Cumple, pero hasta ahí

2025-07-21 • via Nuitee
J
Juan Carlos • family
10
Pros:

Perfecta

2025-06-29 • via Nuitee
N
Nancy
10
Great location
Pros:

Nice and quiet place

2025-06-23 • via Nuitee
M
Marcos alan
2
Pros:

Sin aire y el calor está muy fuerte y el servicio de la recepción pésimo

2025-06-05 • via Nuitee