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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Massage services
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Games room
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Spa/wellness center
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Solarium
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Special diet menus - on request
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Electric vehicle charging station
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Shuttle service (free)
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Wine/champagne
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Coffee Shop on site
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV in common areas
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Process in place to check health of guests
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Bike tours
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Happy hour
Review Highlights
Categories
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Property Description
Authentic Creole Architecture and Mountain Views
Tsilaosa Hotel, nestled in the heart of Cilaos, offers a charming stay with authentic Creole architecture and breathtaking mountain views from every balcony or terrace.
Comfort and Convenience
Indulge in a courtesy tray with tea and coffee, along with modern amenities like a minibar, free WiFi, air conditioning, and a walk-in shower in every room.
Relaxation and Serenity
Unwind in the jacuzzi on the sun terrace, request a soothing massage, and enjoy a buffet breakfast in the scenic tea room overlooking the lush garden and mountains.
Book now to experience the perfect blend of comfort, nature, and relaxation at Tsilaosa Hotel.
Please note that all extra beds must be requested before arrival.
Contact information is found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 11 years old stay for € 50 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Son emplacement, son confort , sa propreté et l accueil et la gentillesse du personnel
Rien
Nous avons passé un très agréable séjour au Tsilaosa Hôtel. L’établissement est propre, calme et idéalement situé au cœur de Cilaos. Le personnel est accueillant, souriant et à l’écoute. La chambre était confortable.
Nous avons également beaucoup apprécié le restaurant et le service était très agréable.
Nous reviendrons avec plaisir !
Le petit déjeuner
Tarfis cher pour raclette le soir
It’s so beautiful and in the middle of town … the staff were very helpful even with our limited knowledge of French. They allowed us to check in early and even gave us breakfast while we waited.
Would definitely recommend
The breakfast was almost finished at 8:30am
Excellent petit déjeuner. Mention spéciale pour les crêpes.
Sêche serviette électrique dans la salle de bain.
Ascenseur depuis le parking.
Le rangement trop limité dans les chambres.
The location couldn't be better. It's right in downtown Cilaos, near shops and restaurants. The hotel has parking and an excellent breakfast in the morning. The staff is great and very helpful. Wifi is usually very good. You can walk to the trailhead of several trails from the hotel. Laundry is close.
You can hear the people walking around in the room above as well as some traffic outside. The traffic is a little busy in the morning but very quiet at night. Otherwise it is very quiet. I would stay here again.
Tout
Rien
Chambres confortables, localisation idéale.
Petit déjeuner et dîner au top!
Petit déjeuner assez bien , il ne faut pas arriver derniers pas assez de choix.
La restauration du soir, la literie.
Beautiful classic hotel , very classy!
Very nice and professional Staff.
Perfect location
The Room was big with a beautiful bathroom and a magnificent view!
Bad wifi , (important for foreigners).
In the room called Junior room , the master bed was good but the sofa bed was very uncomfortable.
Emplacement et accueil
L'emplacement est top et pratique. Le resto de l'hôtel très sympa et bon. Personnel réactif à notre arrivée pour une demande.
3e séjour dans cet hôtel aux meme tarifs mais les prestations ne sont pas les mêmes (à la baisse) et la chambre de plus en plus petite et ne correspondant pas aux photos de la réservation.
La qualité de la literie, le calme, l’accueil, la propreté
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