Hotel The Celestine Ginza

Hotels
THE CELESTINE HOTELS
9 (1073 reviews)
Chuo-ku, Ginza 8-4-22 , Tokyo , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Room size
Limited breakfast options

Categories

Cleanliness
8.59
The hotel was clean and well-maintained.
Service
10
Staff were incredible, went above and beyond.
Location
9.56
Great location for shopping and transport.
Room Quality
8.6
Rooms are somewhat small but comfortable.
Amenities
9.05
Standard amenities for a hotel of this tier.
Value for Money
8.58
A little pricey, especially for the room size.
Food and Beverage
8.04
Breakfast options were repetitive for the duration of stay.
Overall Experience
9.59
Most reviews reflected a noteworthy and satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:27

Property Description

Luxurious Accommodation
Hotel The Celestine Ginza, located in the heart of Tokyo, offers elegant and comfortable rooms equipped with modern amenities such as flat-screen TVs and minibars. The en suite bathrooms feature luxurious bathrobes and free toiletries, ensuring a relaxing stay for every guest.

Convenient Location
Situated just a short walk from Shinbashi Station, guests have easy access to Tokyo's major attractions and transportation hubs. The hotel's proximity to Ginza Station and Hibiya Park makes it an ideal choice for travelers interested in shopping, dining, and exploring the city.

Exceptional Services
With a 24-hour front desk, concierge service, and on-site restaurant, Hotel The Celestine Ginza goes above and beyond to cater to the needs of its guests. Whether you're looking for a relaxing massage, assistance with laundry, or a delicious meal, this hotel has you covered.

Book your stay at Hotel The Celestine Ginza now for a memorable and luxurious experience in Tokyo!

Important information:

Please note that construction work will be carried out from November 1, 2025, to June 30, 2027, as follows:
-Weekdays: from 02:00​ to 07:00​.
-Saturdays, Sundays, and holidays: from 22:00 to 06:00 the next day.

Please note that construction work of the adjacent building will be carried out from November 3, 2023, to February 29, 2028, from 08:00 to 18:00.

Guests may experience some noise or light disturbances.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1073 reviews
Cleanliness: 8.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 9.05
Value for Money: 8.58
Food and Beverage: 8.04
Overall Experience: 9.59
T
Tutundzhyan couple fr
10
Pros:

The location is the best, everything is within walkable distance. The staff is lovely and give great recommendations where to eat. The room is big for 3 luggages, which is a big positive note.

Cons:

Everything was great! I would come to this hotel on my next visit to Japan.

2026-05-30 via Nuitee
A
Amna couple ae
10
2026-05-30 via Nuitee
R
Rainer solo_traveller de
7
2026-05-29 via Nuitee
T
Tayanç-Nihan-Berker family_with_children tr
9
2026-05-28 via Nuitee
P
Patimat solo_traveller ru
10
2026-05-21 via Nuitee
W
warfe solo_traveller au
9
Pros:

Great location, staff are friendly and helpful

2026-05-20 via Nuitee
J
Jeff couple au
8
A stylish and well managed hotel in an excellent Ginza location.
Pros:

A well located and appointed Hotel. Excellent/stylish bar and restaurant. Well appointed and organised once you adjusted to the smaller size of Japanese rooms.

Cons:

Nothing really.

2026-05-20 via Nuitee
L
Luz couple cl
10
Pros:

Me encantó , todo ok
Las instalaciones , la comida , el desayuno, la ubicación, la atención del personal ! Todo

2026-05-19 via Nuitee
P
Parkin couple gb
5
2026-05-18 via Nuitee
K
Katarzyna couple pl
9
2026-05-18 via Nuitee
J
Jennifer couple au
8
2026-05-16 via Nuitee
C
Claire couple gb
9
A hidden jewel in the heart of Ginza
Pros:

Excellent property, feels luxurious, great location.

Cons:

Rooms are small (but perfectly formed and have all you need) - perhaps inevitable in this location .

2026-05-15 via Nuitee
M
Michaela solo_traveller il
9
מיקום מצויין ואיכותי קצת קטן
Pros:

מיקום מצויין בשכונת גינזה, חדרים נקים עם מוצרים טובים. החדר מעט קטן.אבל מומלץ

Cons:

גודל החדר קטן

2026-05-15 via Nuitee
K
KAMAL KISHORE couple in
9
2026-05-15 via Nuitee
L
Limor And Shimon solo_traveller il
10
Pros:

אהבנו הכל מהמיקום עד הנקיון המושלם הצוות המועיל המיטות הנוחות התכשירי אמבטיה משובחים ממליצה בחום

Cons:

החדרים קצת קטנים

2026-05-14 via Nuitee
C
Cristina solo_traveller ch
8
2026-05-14 via Nuitee
J
JING-IU couple tw
10
2026-05-14 via Nuitee
G
Gabriele solo_traveller it
10
Hotel super
Pros:

È stato tutto perfetto! Hotel super pulito e accogliente. Staff molto professionale, gentile e attento a tutte le mie esigenze. Stanza e bagno spaziosi e dotati di ogni comfort. Ottima anche la pizza con servizio in camera.

Cons:

Essendo la mia stanza al secondo piano la vista non era granché.

2026-05-13 via Nuitee
A
Anabel solo_traveller us
10
Pros:

The staff was so sweet and professional.

2026-05-12 via Nuitee
C
Claire couple gb
9
Bijou treasure in the heart of Ginza
Pros:

Excellent boutique property with lovely top floor bar.

Cons:

Rooms are quite small, but of excellent quality, and this is to be expected given the excellent location.

2026-05-11 via Nuitee