Hotel The Celestine Ginza

Hotels
THE CELESTINE HOTELS
9 (1180 reviews)
Chuo-ku, Ginza 8-4-22 , Tokyo , jp

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Room size
Limited breakfast options

Categories

Cleanliness
8.59
The hotel was clean and well-maintained.
Service
10
Staff were incredible, went above and beyond.
Location
9.56
Great location for shopping and transport.
Room Quality
8.6
Rooms are somewhat small but comfortable.
Amenities
9.05
Standard amenities for a hotel of this tier.
Value for Money
8.58
A little pricey, especially for the room size.
Food and Beverage
8.04
Breakfast options were repetitive for the duration of stay.
Overall Experience
9.59
Most reviews reflected a noteworthy and satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:27

Property Description

Luxurious Accommodation
Hotel The Celestine Ginza, located in the heart of Tokyo, offers elegant and comfortable rooms equipped with modern amenities such as flat-screen TVs and minibars. The en suite bathrooms feature luxurious bathrobes and free toiletries, ensuring a relaxing stay for every guest.

Convenient Location
Situated just a short walk from Shinbashi Station, guests have easy access to Tokyo's major attractions and transportation hubs. The hotel's proximity to Ginza Station and Hibiya Park makes it an ideal choice for travelers interested in shopping, dining, and exploring the city.

Exceptional Services
With a 24-hour front desk, concierge service, and on-site restaurant, Hotel The Celestine Ginza goes above and beyond to cater to the needs of its guests. Whether you're looking for a relaxing massage, assistance with laundry, or a delicious meal, this hotel has you covered.

Book your stay at Hotel The Celestine Ginza now for a memorable and luxurious experience in Tokyo!

Important information:

Please note that construction work will be carried out from November 1, 2025, to June 30, 2027, as follows:
-Weekdays: from 02:00​ to 07:00​.
-Saturdays, Sundays, and holidays: from 22:00 to 06:00 the next day.

Please note that construction work of the adjacent building will be carried out from November 3, 2023, to February 29, 2028, from 08:00 to 18:00.

Guests may experience some noise or light disturbances.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1180 reviews
Cleanliness: 8.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 9.05
Value for Money: 8.58
Food and Beverage: 8.04
Overall Experience: 9.59
T
Thomas couple lu
9
2026-08-27 via Nuitee
K
Kanza couple ma
7
Excellent hôtel with very tasteful design and an extremely friendly staff
Pros:

Location and design finishes

Cons:

Elevator wasn’t clean and there was a weird smell in it

2026-08-26 via Nuitee
M
Makoto couple jp
8
2026-08-25 via Nuitee
Y
yuji couple jp
7
2026-08-23 via Nuitee
Y
yuji couple jp
8
2026-08-23 via Nuitee
J
Julian couple de
10
2026-08-21 via Nuitee
T
Thi La Giang extended_group vn
10
Tôi đã ở đây mỗi khi đến Tokyo
Pros:

Sạch sẽ và chỉnh chu

2026-08-21 via Nuitee
G
Gaia couple it
9
2026-08-19 via Nuitee
V
Veerle couple us
9
2026-08-19 via Nuitee
M
Mariam extended_group za
9
Pros:

The service and extra little touches like skin routine.

Cons:

The room is small

2026-08-18 via Nuitee
C
Costanza couple it
8
Hotel stupendo nel cuore di Ginza
Pros:

Best staff and location ever! Great breakfast and also the bathroom was very comfortable.

Cons:

Maybe, the room was a bit small.

2026-08-17 via Nuitee
Y
YURI couple jp
10
2026-08-16 via Nuitee
J
Javier couple es
9
2026-08-13 via Nuitee
X
Xavier couple es
8
Molt bon hotel modern i funcional i ben comunicat per visitar Tòquio
Pros:

Bona ubicació i habitacions prou espaioses perquè són la els tamanys de les habitacions de Japó.

Cons:

Res en concret.

2026-08-13 via Nuitee
L
Larissa solo_traveller au
9
sophisticated and stylish luxury stay in the heart of Ginza
Pros:

This is a beautiful hotel - well appointed , stylish and well located. The staff are very pleasant - professional and attentive. The breakfast is magnificent! Highly recommend.

Cons:

No view but the room was so lovely it did not matter. The view from the restaurant is great tho.

2026-08-08 via Nuitee
O
Oliwia solo_traveller pl
8
2026-08-07 via Nuitee
L
Louise extended_group be
9
Globalement un bon hôtel
Pros:

L emplacement
Jolie decoration

Cons:

Le petit déjeuner, trop peu de choix, le coté rigide du personnel en général

2026-08-07 via Nuitee
S
Sarah extended_group gb
10
2026-08-05 via Nuitee
C
Cleo couple kr
10
2026-08-05 via Nuitee
C
Cecilia family_with_children ch
9
Cute hotel with nice staff excellent location
Pros:

Location, staff

Cons:

Rooms were a bit small but very normal for Japan

2026-08-05 via Nuitee