Hotel The Celestine Ginza

Hotels
•
THE CELESTINE HOTELS
9 (1180 reviews)
Chuo-ku, Ginza 8-4-22 , Tokyo , JP

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Room size
Limited breakfast options

Categories

Cleanliness
8.59
The hotel was clean and well-maintained.
Service
10
Staff were incredible, went above and beyond.
Location
9.56
Great location for shopping and transport.
Room Quality
8.6
Rooms are somewhat small but comfortable.
Amenities
9.05
Standard amenities for a hotel of this tier.
Value for Money
8.58
A little pricey, especially for the room size.
Food and Beverage
8.04
Breakfast options were repetitive for the duration of stay.
Overall Experience
9.59
Most reviews reflected a noteworthy and satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:27

Property Description

Luxurious Accommodation
Hotel The Celestine Ginza, located in the heart of Tokyo, offers elegant and comfortable rooms equipped with modern amenities such as flat-screen TVs and minibars. The en suite bathrooms feature luxurious bathrobes and free toiletries, ensuring a relaxing stay for every guest.

Convenient Location
Situated just a short walk from Shinbashi Station, guests have easy access to Tokyo's major attractions and transportation hubs. The hotel's proximity to Ginza Station and Hibiya Park makes it an ideal choice for travelers interested in shopping, dining, and exploring the city.

Exceptional Services
With a 24-hour front desk, concierge service, and on-site restaurant, Hotel The Celestine Ginza goes above and beyond to cater to the needs of its guests. Whether you're looking for a relaxing massage, assistance with laundry, or a delicious meal, this hotel has you covered.

Book your stay at Hotel The Celestine Ginza now for a memorable and luxurious experience in Tokyo!

Important information:

Please note that construction work will be carried out from November 1, 2025, to June 30, 2027, as follows:
-Weekdays: from 02:00​ to 07:00​.
-Saturdays, Sundays, and holidays: from 22:00 to 06:00 the next day.

Please note that construction work of the adjacent building will be carried out from November 3, 2023, to February 29, 2028, from 08:00 to 18:00.

Guests may experience some noise or light disturbances.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1180 reviews
Cleanliness: 8.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 9.05
Value for Money: 8.58
Food and Beverage: 8.04
Overall Experience: 9.59
T
Tamara • couple • ru
10
2026-09-16 • via Nuitee
S
Shabeeb • couple • ae
10
2026-09-16 • via Nuitee
S
Sarah • solo_traveller • gb
10
First stop in Japan and couldn’t have asked for better
Pros:

Its central location and nearby subway access meant I was never far from what I wanted to see and do. A high end hotel with boutique feel

2026-09-16 • via Nuitee
B
Benjamin • solo_traveller • fr
10
2026-09-16 • via Nuitee
J
Jyri • couple • fi
8
2026-09-15 • via Nuitee
R
Roberto • couple • cl
8
2026-09-13 • via Nuitee
E
eitan • extended_group • il
8
It is pleasant and clean.
Pros:

Good location in Ginza

Cons:

The lobby is tiny, so if you want to read for example, look for a caffe

2026-09-12 • via Nuitee
K
Karan • extended_group • in
10
2026-09-07 • via Nuitee
K
Karan • extended_group • in
10
2026-09-07 • via Nuitee
K
Konnie • extended_group • au
9
Pros:

The room was clean and spacious and the beds extremely comfortable. Bathroom having a shower not within the bathtub was a bonus. Loved the block out blinds and minimal to no outside noise heard.
Location was easy to get to and within walking distance to the main shopping district.

2026-09-06 • via Nuitee
S
Shoko • couple • jp
9
2026-09-05 • via Nuitee
A
Ana maria • family_with_children • br
7
2026-09-05 • via Nuitee
G
giacomo • solo_traveller • it
9
Pros:

Centrale e moderno

2026-09-02 • via Nuitee
H
Hansen • solo_traveller • no
8
Pros:

Grei størrelse på rommet. Egen plass til å henge opp klær. Fint bad. God frokost!

Cons:

Ikke noe Onsen/bad

2026-09-01 • via Nuitee
A
Amir • couple • il
9
Good stay at Ginza
Pros:

Great location, nicely designed room and friendly staff

Cons:

No gym

2026-08-31 • via Nuitee
W
Walsh • couple • au
9
2026-08-31 • via Nuitee
M
Marco • couple • it
7
Good, but not great
Pros:

The position is really good.

Cons:

The rooms were really small. Perhaps whoever awarded the hotel its 5-star rating is a friend of the owner! Jokes aside, the staff were very friendly and welcoming, and the rooms were clean. However, when the room was serviced, they made the bed nicely but didn’t really tidy up the other things in the room.

2026-08-30 • via Nuitee
T
Thomas • couple • lu
9
2026-08-27 • via Nuitee
K
Kanza • couple • ma
7
Excellent hôtel with very tasteful design and an extremely friendly staff
Pros:

Location and design finishes

Cons:

Elevator wasn’t clean and there was a weird smell in it

2026-08-26 • via Nuitee
M
Makoto • couple • jp
8
2026-08-25 • via Nuitee