Hotel ZAWRAT Ski Resort & Spa

Hotels
9.3 (823 reviews)
Kaniówka 28 B , Białka Tatrzanska , pl

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location (quiet, surrounded by nature/mountains)
Friendly, helpful and accommodating staff
Clean, comfortable and renovated rooms
Excellent breakfasts and tasty food
Family-friendly amenities: pool, spa, kids' play areas, animations
Free/large parking and nice views
Cons:
No fridge/minibar in rooms
Wellness/pool area can be crowded with children
Thin walls and occasional dark rooms
Breakfast area can be overcrowded (limited seating if late)
Occasional reception delays and sauna not available early in day

Categories

Cleanliness
9.6
Multiple reviews explicitly note rooms are clean and well maintained ('czysto', 'clean, comfortable'). Housekeeping praised for being professional and caring.
Service
9.4
Staff repeatedly described as friendly, helpful and accommodating (e.g., fulfilled room change request). Minor negatives: one report of a 7–10 minute unattended reception on arrival.
Location
9.8
Frequently praised: peaceful, surrounded by mountains/nature and offering nice views; quieter alternative to busy town centre.
Room Quality
8.8
Rooms are described as comfortable and renovated, but several guests noted issues: no minibar/fridge in room, some rooms can be dark, and thin walls reported; bathtub photo mismatch for one Deluxe booking.
Amenities
9
Strong family-oriented amenities (pool, spa, kids' play areas, animations, cinema room, playground); spa pleasant but sometimes crowded with children and sauna timing caused a first-day delay.
Value for Money
9.4
Good value reported ('Preis-Leistungsverhältnis 1A', recommends returning). Minor detractors (lack of in-room fridge/minibar) but overall considered worth the price.
Food and Beverage
9.3
Breakfasts and restaurant repeatedly praised as tasty and very good, though breakfast service can be crowded (difficulty finding a table if not early).
Overall Experience
9.1
Overall very positive stays: relaxing atmosphere, pleasant spa, helpful staff and delicious food. Small operational issues (check-in wait, crowded facilities, missing fridge) slightly reduced first impressions for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 12:32

Property Description

Luxurious Ski Resort & Spa Experience
Hotel Zawrat Ski Resort & Spa - BASEN offers a 3-star retreat right by the Kaniówka Ski Slope. Indulge in modern rooms with free internet and LCD TVs, along with complimentary onsite parking.

Gourmet Dining and Cozy Ambiance
Start your day with a delicious breakfast at the restaurant, serving regional delicacies. In the winter, enjoy a'la carte dishes. Unwind by the fireplace or sip a drink at the bar for a relaxing evening.

Ultimate Relaxation and Entertainment
Let our staff arrange ski equipment hire while you enjoy free access to the games room. Explore the spa's dry and steam saunas, swimming pool, hot tub, and massage services. With attractions like the Białka Tatrzańska centre and Kotelnica Ski Slope nearby, your perfect getaway awaits at Hotel Zawrat Ski Resort & Spa - BASEN.

Important information:

If you require a VAT invoice for your stay, please inform the property in advance and provide it with all the needed information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 823 reviews
Cleanliness: 9.6
Service: 9.4
Location: 9.8
Room Quality: 8.8
Amenities: 9
Value for Money: 9.4
Food and Beverage: 9.3
Overall Experience: 9.1
M
Martin couple cz
8
2026-08-20 via Nuitee
S
Sylwia family_with_children pl
10
Pros:

Hotel idealny dla dzieci

2026-08-20 via Nuitee
P
Piotr family_with_children pl
9
Miejsce godne polecenia.
Pros:

Spokojne miejsce, lokalizacja hotelu. Obsługa, personel na plus. Śniadanie smaczne aczkolwiek dość mały wybór.

2026-08-17 via Nuitee
J
Justyna couple pl
10
2026-08-16 via Nuitee
A
Agnieszka solo_traveller pl
10
Pros:

Pyszne śniadanko, możliwość korzystania ze strefy SPA. Pokoje czyste i komfortowe. Polecamy serdecznie pobyt w hotelu. Dziękujemy i do zobaczenia:-)

2026-08-16 via Nuitee
Z
Zsolt family_with_children hu
10
Nagyon jó szállás kiváló reggelivel!
Pros:

Reggeli szuper volt, alacart vacsora szinten, medence nagyon jó, szobák tiszták, személyzet kedves.

Cons:

Kertünk két szobát és hogy egymas mellett legyenek de sajnos ezt nem tudtak teljesíteni és nagyon messze volt a két szoba egymástól.

2026-08-13 via Nuitee
D
Daniel family_with_children de
5
2026-08-11 via Nuitee
נורית couple il
10
2026-08-08 via Nuitee
M
MICHAŁ solo_traveller pl
10
Pros:

Super miejsce, hotel dla rodziny z dziećmi. Basen, sale zabaw, dmuchaniec, basen. Można się zatrzymać i zrelaksować. Jedzonko pyszne, w pokoju czysto i przyjemnie. Okolica mega!
Pod hotelem duży parking. Polecam! Na pewno wrócimy.

2026-08-07 via Nuitee
A
Andrzej family_with_children pl
9
Pros:

Smaczne śniadania z bardzo kulturalną obsługa, pomocny personel na recepcji, miłe i profesjonalne Panie sprzątające.

Cons:

Ciężko cos wymyśleć :)

2026-08-06 via Nuitee
M
Mariusz extended_group pl
8
Pros:

Wspaniała lokalizacja:cisza i przestrzeń dookoła. Przyjemna strefa SPA, pyszna restauracja i śniadania.

Cons:

Jak na wysoki standard hotelu to zaskakujący był brak lodówki w pokoju.

2026-08-06 via Nuitee
P
Patryk solo_traveller pl
10
2026-08-04 via Nuitee
T
Tokarz couple pl
10
2026-08-03 via Nuitee
M
Marcin couple pl
10
2026-08-02 via Nuitee
M
Martyna extended_group pl
10
2026-07-23 via Nuitee
E
Eszter couple hu
8
Nice place to visit the area
Pros:

The room was very comfortable and nicely renovated. Free parking is available close to the hotel.

Cons:

Unfortunately, we had no chance to enjoy the wellness area because it was full of children. The hotel should clearly advertise itself as a family hotel so guests looking for a quiet and relaxing wellness experience know what to expect.

2026-07-23 via Nuitee
G
Grzegorz family_with_children pl
9
Bardzo udany
Pros:

Czystosc jedzenie basen obsluga

Cons:

Droga dojazdowa konieczny remont wiem ze nie dotyczy hotelu

2026-07-23 via Nuitee
P
Patrycja couple pl
9
Super obiekt i pyszne śniadanie
Pros:

Strefa spa

Cons:

Cienkie ściany

2026-07-21 via Nuitee
W
Wiktoria couple pl
10
2026-07-21 via Nuitee
Łukasz solo_traveller pl
10
2026-07-19 via Nuitee