Upon Lisbon Prime Residences

Hotels
•
StayUpon
9.2 (3799 reviews)
Rua Luciana Stegagno Picchio, 12, Lisbon, Lisbon, 1549-023 , Lisbon , PT
351-21-1549640

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Facilities

Meeting rooms
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Outdoor pool - seasonal
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Poor customer service in specific instances
Limited food options

Categories

Cleanliness
8.26
Some reviews indicate poor cleanliness and maintenance issues.
Service
9.73
Many guests praised the friendliness and helpfulness of the staff.
Location
9.77
The hotel is close to local attractions and has good accessibility.
Room Quality
8.72
Rooms were generally comfortable, but some issues with maintenance were noted.
Amenities
9.25
Amenities such as the rooftop pool and grocery store nearby were well-received.
Value for Money
9.21
Good value considering the friendly service and location.
Food and Beverage
8.76
Breakfast options were satisfactory, though a bit repetitive.
Overall Experience
9.93
Overall, guests had a pleasant stay with a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:24

Property Description

Discover the perfect blend of comfort and convenience at Upon Lisbon Prime Residences, your home away from home in the heart of Lisbon.

Relaxation and Recreation
Unwind with our seasonal outdoor pool or keep fit at our well-equipped fitness center. If you prefer to explore the area, bicycles are available for rent to take in the sights.

Amenities Beyond Compare
Enjoy complimentary Wi-Fi, room service, and a delightful restaurant on-site. Our arcade/game room ensures fun for guests of all ages, while our bar/lounge is perfect for a relaxing drink.

Comfort and Convenience
With 129 air-conditioned rooms featuring kitchenettes, flat-screen TVs, and all the essentials, you'll feel right at home. Our 24-hour front desk and concierge services make every stay stress-free.

Book your stay at Upon Lisbon Prime Residences today for an unforgettable experience!

Important information:

  • The seasonal pool will be open from April 14 to September 30.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Events/parties not allowed

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

9.2
Based on 3799 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 8.72
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 8.76
Overall Experience: 9.93
M
Mata • solo_traveller • st
10
2026-05-23 • via Nuitee
J
Joana • solo_traveller • pt
9
2026-05-23 • via Nuitee
B
Bianca • family_with_children • nl
9
Heerlijk relaxed en gunstige ligging.
Pros:

Locatie is erg gunstig. Vlakbij groot winkelcentrum en metro op loopafstand. Heerlijk terras en niet duur.

Cons:

Matras van bed was niet best.

2026-05-23 • via Nuitee
A
Andrea • extended_group • ch
10
Lo staff è sempre gentile e accogliente tutto perfetto ❤️
Pros:

Tutto

2026-05-22 • via Nuitee
T
Tom • extended_group • nl
10
Geweldig verblijf met een geweldig uitzicht.
Pros:

Het comfort, de faciliteiten, de ligging. Het was allemaal heel hygiënisch, kamers werden elke dag schoongemaakt.

Cons:

Eigenlijk niks

2026-05-22 • via Nuitee
I
Isabelle • family_with_children • fr
10
2026-05-21 • via Nuitee
M
musaninyange • family_with_children • be
9
2026-05-21 • via Nuitee
M
mustafa • family_with_children • sa
10
2026-05-20 • via Nuitee
E
Emmanuel • extended_group • be
8
goed!
Pros:

mooi hotel, leuk rooftop zwembad, vriendelijk personeel

Cons:

het appartement met 2 kamers was ok, maar viel toch een klein beetje tegen: 1 kamer had geen direct access tot de badkamer en had dunnen schuifdeuren, niet ideaal voor privacy. de andere kamer was top, alleen 2 enkele bedden tegen mekaar geschoven.

2026-05-20 • via Nuitee
V
Valentim • solo_traveller • ao
10
Pros:

Gostei imenso da Localização facil e acessivel e tem os pontos necessários para um hospede muito limpo e silencioso

Cons:

Isso é mínimo...faltava o ferro de engomar eu tive que me desligar a Área da Lavandaria mais consegui resolver mais foi umpouco chato para mim porquê tive que deixar os miudos sozinhos la uma vez que são crianças traquinas ...contudo se resolveu...mais tenham atenção nisso principalmente mães solteiras com dilhos sozinhas precisam ter tudo ao alcance e nunca deixa los sozinhos.

2026-05-19 • via Nuitee
B
Belén • family_with_children • es
9
Pros:

Las instalaciones de muy buena calidad y la piscina para los niños da mucho juego. En cuanto al personal encantador, justo coincidió nuestro cumpleaños y nos dejaron un detalle.

2026-05-19 • via Nuitee
L
Lucilene • couple • br
10
2026-05-18 • via Nuitee
A
Ana • couple • fr
8
2026-05-18 • via Nuitee
P
Pedro • solo_traveller • pt
10
2026-05-18 • via Nuitee
G
Guillermo • couple • es
9
Recomendable
Pros:

Camas

Cons:

Baño pequeño y no tener bidet siendo cadena española

2026-05-17 • via Nuitee
K
Katharina • solo_traveller • de
8
2026-05-17 • via Nuitee
E
Eve • solo_traveller • fr
10
2026-05-17 • via Nuitee
R
Rosie • couple • gb
10
We had the best time. We absolutely loved the reception staff. Nothing was too much. 😍
Pros:

The hotel was lovley

2026-05-17 • via Nuitee
F
Flávio • solo_traveller • pt
10
2026-05-17 • via Nuitee
E
Eve • solo_traveller • fr
10
2026-05-17 • via Nuitee