Courtyard by Marriott Phoenix Downtown

Hotels
•
Courtyard by Marriott
8.3 (411 reviews)
132 South Central Avenue , Phoenix , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Expensive parking
Limited food choices

Categories

Cleanliness
8.41
Most reviews mention a clean hotel, but some amenities had issues.
Service
9.38
Many reviews highlight helpful and accommodating staff.
Location
9.42
Conveniently located near events and attractions.
Room Quality
8.37
Rooms were generally comfortable but with AC issues reported.
Amenities
7.9
Parking was noted as expensive and not included.
Value for Money
7.36
Some concerns with high parking costs and extra charges.
Food and Beverage
6.91
Negative sentiments related to food choices and quality.
Overall Experience
8.68
Overall a positive experience despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:47

Property Description

Convenient Downtown Location

Located in the heart of Phoenix, Courtyard by Marriott Phoenix Downtown offers a perfect blend of comfort and convenience. Just steps away from attractions like Copper Square and the Phoenix Convention Center, our hotel is the ideal choice for both leisure and business travelers.

Modern Amenities for a Relaxing Stay

Enjoy a range of amenities during your stay, including a restaurant, bar, indoor pool, and fitness centre. Unwind in our non-smoking rooms, take advantage of the free WiFi, or explore the city with our complimentary bike rentals.

Exceptional Service and Hospitality

Our dedicated staff, fluent in both English and Spanish, are ready to assist you with concierge services, making your stay seamless and enjoyable. Whether you need assistance at the business centre or simply want to relax at the snack bar, we've got you covered.

Experience the best of Phoenix at Courtyard by Marriott Phoenix Downtown. Book your stay now for an unforgettable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Guest Reviews

8.3
Based on 411 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 7.9
Value for Money: 7.36
Food and Beverage: 6.91
Overall Experience: 8.68
C
Cristiana • extended_group • lu
1
Terrible
Pros:

Nothing

Cons:

The sofa bed was not done even when they knew about the amount of people going to the bedrooms. They lied about the swiming pool times and we had to loose 1 hour discussing the amount of people that were supposed to have breakfast when it was mentioned on the booking

2026-09-19 • via Nuitee
R
Renee • family_with_children • us
7
Great for the price and location!
Pros:

Location was great to the Suns stadium and not too much farther to the Diamondbacks stadium!

Cons:

1 out of 3 elevators were only working

2026-09-15 • via Nuitee
H
Herrera • family_with_children • us
7
Cons:

No free breakfast

2026-09-08 • via Nuitee
F
Franklin • solo_traveller • us
1
2026-09-04 • via Nuitee
M
Marci • couple • us
8
2026-09-03 • via Nuitee
A
Alicia • couple • us
10
Overall great hotel. Was not my first time there so I knew it was reliable. Great location.
Pros:

Great!

Cons:

Nothing negative. All good

2026-09-01 • via Nuitee
J
James • solo_traveller • us
10
2026-08-20 • via Nuitee
J
Jerry • couple • us
10
2026-08-17 • via Nuitee
M
Martha • extended_group • us
10
Very nice
Pros:

Convenient location

Cons:

Paying 45 for valet parking

2026-08-16 • via Nuitee
T
Theresa • couple • us
9
2026-08-05 • via Nuitee
R
Rachelle • solo_traveller • us
10
Ten Stars
Pros:

I love it at the Marriott Courtyard downtown, it's my very favorite place to go to get away, the staff is always very welcoming and helpful. If I could give it 10 stars I would.

2026-08-05 • via Nuitee
R
Roberto • couple • us
9
Todo muy bien del hotel menos el aire acondicionado no funciona bien
Pros:

Si muy cómodo

Cons:

El aire acondicionado no funciona estaba caliente la habitación tratamos de ajustarlo pero no pudimos y hablamos con el personal de abajo dijo que mandaría alguien pero nunca llegó

2026-07-14 • via Nuitee
M
Melissa • couple • us
7
2026-07-14 • via Nuitee
A
Angelica • couple • us
9
2026-07-03 • via Nuitee
J
Janie • extended_group • ca
8
2026-07-02 • via Nuitee
S
stewart • family_with_children • us
5
Pros:

That it’s close to everything

Cons:

It smelled like paint, the pool wasn’t open, there was only one elevator working, a lot of broken items throughout the hotel

2026-06-05 • via Nuitee
K
Kent • solo_traveller • us
9
2026-05-01 • via Nuitee
W
Wang • solo_traveller • tw
9
2026-05-01 • via Nuitee
G
Gary • solo_traveller • us
1
Undisclosed details led to a quick departure
Pros:

The room was beautiful and bed was comfortable, for the time I was able to sleep.

Cons:

It’s undergoing an extensive renovation. Only 1 of 3 elevators was working and it took 5-10 minutes to get it to stop on my floor.
The location is also in a less desirable neighborhood.
Construction workers were starting at 7 am and they weren’t quiet.
Asking staff for another room on another floor was met with “they are working on every floor and moving throughout the building.
I ended up checking out early and booking a different hotel.

2026-03-28 • via Nuitee
A
ALYXANDRA • family_with_children • us
2
Awful, do not recommend.
Pros:

I liked that it was close in proximity of the venue we were going to.

Cons:

I only gave this star a 1 due to the proximity of the venue, but the rest was awful. The mattresses and pillows are the most uncomfortable we ever experienced. They need to do less renovating in the halls and more investing into the mattresses and pillows, seriously. There was one large towel in the bathroom. The elevators broke during our stay and when they were “working” they literally took over 5 minutes to get to you. We ended up getting very familiar with the stairs to get around the hotel. The staff was very stiff, especially in the hotel bar on the 4th floor. The hostess at the bar was very rude and had she spent more time have basic manners and less attitude maybe she’d gotten the order correct on our overpriced food. I would never stay here again.

2026-03-23 • via Nuitee