AC Hotel by Marriott Madison Downtown

Hotels
AC Hotels by Marriott
8.9 (225 reviews)
One North Webster Street , Madison , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean room
Professional staff
Beautiful view
Great location
Cons:
Musty bed sheets
Noise from street
Buffet service issues

Categories

Cleanliness
8.33
Most rooms were clean, but some reported issues like musty sheets.
Service
9.8
Outstanding service from staff, especially Olivia the valet.
Location
9.34
Great location near the Capitol and farmers market, perfect for events.
Room Quality
8.49
Rooms were mostly comfortable with a stunning view, but some noise complaints.
Amenities
8.82
Good amenities overall, but some areas could see improvement.
Value for Money
8.28
Mixed feedback; some felt it should be higher given the price.
Food and Beverage
8.83
Delicious restaurant with good views, but some logistics were poorly designed.
Overall Experience
9.3
Great experiences highlighted despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:28

Property Description

European Elegance Inspired Furnishings
Experience luxury and sophistication in every room with furnishings inspired by European elegance. Enjoy the comfort and style that make your stay truly memorable.

Entertainment at Your Fingertips
Relax and unwind with a SmartTV in each room, allowing you to stream your favorite shows on Netflix and other film channels. Stay entertained during your downtime and make the most of your stay.

Convenient Location
Located just minutes away from the University of Wisconsin-Madison and the State Capitol Building, AC Hotel by Marriott Madison Downtown offers easy access to the best attractions in the area. Explore the city with ease and make the most of your visit.

Book your stay at AC Hotel by Marriott Madison Downtown now for an unforgettable experience.

Important information:

A fee will be assessed for smoking in a non-smoking room.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 35 per day.

Location

Guest Reviews

8.9
Based on 225 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.49
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
J
Jean-Luc extended_group ch
8
2026-07-21 via Nuitee
6
656abhig Friends getaway
10
Good Valet Service
Pros:

My brother lives in Madison and I was visiting for a couple days. Shivam was my valet and did an excellent job while being polite as well.

2026-07-19 via Tripadvisor
D
drew2019 Solo travel
10
Great trip! Valet service 10/10
Pros:

Was in town for a college visit. Had a great time at the hotel! Shivam the valet guy was a great help with our bags! If you’re ever in town and he’s working, you’ll have the best time.

2026-07-19 via Tripadvisor
6
64princep Business
10
Best Valet Ever
Pros:

I was staying at the hotel for a business trip last weekend at 10 pm. I had a great time and the valet, Shivam, was extremely helpful and nice. I would recommend this man to everyone. He is great. Shout out to him!

2026-07-19 via Tripadvisor
W
WIMama06 Family
4
Terrible air conditioning 👎
Pros:

Literally the air conditioning is TERRIBLE in this place. My room on the 8th floor will not get below 70 degrees and the rooftop restaurant is stuffy and warm. Don’t use the bathroom in the restaurant- absolutely no air in that space!!! It is July, it is 95 degrees outside, but proper climate control is not rocket science. We will never return to this hotel in the summer months. Very ironic for being called the “AC Hotel”- we are still searching for the AC!!

2026-07-16 via Tripadvisor
M
mckay couple us
10
2026-07-09 via Nuitee
A
Allison extended_group us
10
2026-07-01 via Nuitee
T
Tyler solo_traveller us
1
Reservation not honored
Pros:

Nothing

Cons:

They gave away my reservation a d my wife and I had to drive 100 miles home. It was not a good experience

2026-06-10 via Nuitee
J
Jeffrey solo_traveller au
9
2026-06-10 via Nuitee
O
Oswald couple us
10
2026-05-28 via Nuitee
D
Denisa extended_group us
10
The staff were pleasant and the location is ideal
Pros:

Location and cleanliness

2026-05-28 via Nuitee
M
Mauricio solo_traveller br
9
Pros:

New facillities, great breakfast, excellent location.

2026-05-21 via Nuitee
K
Kim couple us
9
Pros:

Location

2026-05-20 via Nuitee
C
C3399KKkatiec Family
10
Amazing stay!
Pros:

My stay here for graduation weekend was so wonderful. The staff were so friendly and helpful! Everything was very clean.

2026-05-10 via Tripadvisor
J
J7498MXzachm Family
10
Amazing graduation weekend stay
Pros:

Thank you for a wonderful graduation weekend, hotel staff was amazing!

2026-05-10 via Tripadvisor
1
176lucim Family
10
Very clean and friendly staff
Pros:

Great hotel, friendly staff, very clean!

2026-05-10 via Tripadvisor
J
jimbalaya1 Couples San Antonio, Texas
10
Perfect modern minimalist
Pros:

Very friendly welcome from the front desk! The room was modern & minimalist in a good way. No heavy dresser that few people use. The bed pedestal was built inset so clumsy folks like me wouldn’t stub our toes. Great shower & bathroom. Convenient mini fridge- don’t know why all nicer hotels don’t have one. Clean. Modern. Great room & people!

2026-05-07 via Tripadvisor
J
jacksR2141XG Solo travel
10
Great
Pros:

Heather at the lobby bar made my stay!

2026-05-05 via Tripadvisor
D
D9360UBmichaeld Family
10
AC Lounge
Pros:

Heather at the AC Lounge is a great bartender! Had a great time!

2026-05-05 via Tripadvisor
A
Alshull Solo travel
10
Amazing Downtown Madison Hotel
Pros:

First off this hotel smells amazing! Its location is awesome with a view of the capital or a water view. Walking distance to so many incredible food options! Thermostat only goes down to 67 (bad for hot sleepers) but the awesome
front desk brought me a box fan and we were back in business!

2026-04-14 via Tripadvisor