Curaçao Airport Hotel

My sheets were not changed

Normal schrijf ik nooit slechte reviews voor geen ene accomodatie. Al zie ik slechte dingen. Maar deze heeft mij echt geraakt. We hebben 1 nacht geboekt. Ik weet niet dat deze de reden was ... dat we hebben zo'n kamer gekregen. Ondanks dat ik heb slechte reviews een keertje gelezen en foto gezien van een dode kakkerlak.....dacht ik, misschien is het nu beter. Een kennis van mij heeft daar in maart gelogeerd en die vertelde me dat het schoon is en heeft ook gefilmd om mij te laten zien. Daarom heb ik besloten om daar te boeken. Ik heb 2 kamers geboekt. Ik heb snel mijn koffers gezet bij inchecken en weggegaan. In de avond ben ik teruggekomen. De kamers waren echt stoffig. Gordijnen helemaal vies. Badkamer zwart van schimmel. De kamers waren niet schoon. Vier uur in de ochtend, toen we wakker worden, zagen we een kakkerlak op onze koffers. Probeerden we het te doden en is onder de bed gegaan. Daarna zagen we de kakkerlak op onze bed aan het lopen. Toen zijn We eerder weggegaan.

Todo bien

I rarely leave negative reviews, but this was, without question, the worst hotel experience I have ever had.

I stayed at this property for just one night (June 13–14, 2026), and almost everything that could go wrong did.

My stay started with a check-in process that lasted nearly two hours, despite there being only one guest ahead of me. While I was waiting, I asked Ricardo, who was in charge of the airport shuttle, what the complimentary shuttle schedule was. Instead of answering my question, he laughed and asked if I wanted to take a taxi. When I asked again, he finally told me the free shuttle only operated at 1:00 p.m. I couldn’t understand why such basic information was so difficult to obtain.

When I finally got into my room, I was shocked. The toilet seat was covered in urine. I immediately took photos because I couldn’t believe a room could be handed over to a guest in that condition.

They moved me to a second room, only to find that the air conditioning did not work.

Before accepting a third room, I wanted to inspect it to make sure it was actually clean and functional. After everything that had already happened, I don’t think that was an unreasonable request. Instead, Ricardo repeatedly rushed me while I was checking the room and grabbed my luggage without my permission, which I found extremely disrespectful.

The following morning, I went to the front desk and explained everything that had happened to the receptionist, Farusca. I asked what the hotel was going to do about the situation because I had been given a room with a urine-covered toilet and had already been moved twice. Her first response was to tell me to wait because she was busy working. After I waited, she told me the manager would arrive at 11:00 a.m., I was checking out at 9:00 a.m. She did not file a report, did not offer a solution, and ultimately told me that nothing would be done despite everything that had happened.

The sink in the bathroom need to be checked, because the water went very slowly.

De kwaliteit van de kamer laat ernstig te wensen over. Dit wisten we van te voren dus voor ons geen probleem, maar kan voor andere een probleem zijn.
Matrassen zijn wel zo hard als beton.

Restaurant food and prices