Hilton Garden Inn New York Times Square South

Hotels
•
Hilton Garden Inn
8.6 (4842 reviews)
326 West 37th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Inconsistent service

Categories

Cleanliness
7.74
Several reviews indicated issues with room cleanliness and maintenance.
Service
9.21
Service described as friendly by multiple guests, though some noted inconsistencies.
Location
9.75
Consistently praised for its excellent proximity to Times Square and other attractions.
Room Quality
8.2
Rooms are small and some were poorly maintained, but some guests found them very comfortable.
Amenities
8.73
Restaurant and bar service were commended, though some issues with food temperature.
Value for Money
8.69
Price differences reported by some guests, but overall viewed as acceptable given location.
Food and Beverage
7.74
Feedback indicated cold food items at breakfast, affecting overall satisfaction.
Overall Experience
8.71
Mixed experiences noted; some guests had a wonderful stay while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:10

Property Description

Convenient Location
Located near Jacob K. Javits Convention Centre and Times Square, the Hilton Garden Inn New York Times Square South offers easy access to key attractions.

Comfortable Rooms
Each room is equipped with modern amenities including a flat-screen TV, coffee maker, microwave, and mini-refrigerator. Enjoy a productive workspace with a desk and ergonomic chair.

Great Facilities
Start your day with complimentary coffee, stay active at the fitness centre, and grab snacks from the 24-hour Garden Market.

Book now for a memorable stay at the Hilton Garden Inn New York Times Square South, just a short distance from LaGuardia and JFK Airports.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 60 per day.

Location

Property Accessibility

Total Disability Score: 56.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 4842 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.75
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
H
Huy Hoang • solo_traveller • vn
10
2026-06-13 • via Nuitee
J
Jamshid • couple • uz
10
Pros:

Very conveniently located, the room is cozy and spacious. Close to the central tourist attractions. Clean and tidy.

Juda qulay joyda joylashgan, xona shinam va keng. Markaziy sayyoxlik joylariga yaqin. Toza va ozoda.

Cons:

Zor! Very good!

2026-06-13 • via Nuitee
M
Matthew • couple • as
7
2026-06-12 • via Nuitee
E
Erin • solo_traveller • us
9
Pros:

Comfortable, convenient, and clean!

Cons:

No parking on site.

2026-06-12 • via Nuitee
N
Natàlia • family_with_children • es
8
Pros:

Location

Cons:

Price

2026-06-12 • via Nuitee
B
Barnwell • couple • us
8
2026-06-12 • via Nuitee
C
Cassandra • solo_traveller • us
10
2026-06-12 • via Nuitee
T
Tamara • family_with_children • us
9
Very clean and great location
2026-06-11 • via Nuitee
C
Christian • couple • it
8
2026-06-11 • via Nuitee
S
Shelbi • couple • us
10
2026-06-10 • via Nuitee
Ömer çağrı • couple • tr
5
Pros:

Good location

Cons:

They doesn’t refound my deposit it’s been 1 month

2026-06-09 • via Nuitee
M
Moses • solo_traveller • us
2
2026-06-08 • via Nuitee
K
Kadambari Kulkarni • solo_traveller • in
8
Pros:

The location of the hotel was near the main tourist attractions.

Cons:

The room was very small as compared to a normal hotel room. There was no dedicated space to keep our luggage. The cupboard space was also occupied by the iron stand. The coffee maker was not cleaned, dust had settled on the inner portion of the machine.

2026-06-08 • via Nuitee
S
Silvio • solo_traveller • br
8
2026-06-08 • via Nuitee
M
Motunrayo • family_with_children • gb
8
Good Stay!
Pros:

Room size was really good- great for NY! Everything was good- somewhere I might stay again.

Cons:

Location was good but beware of random people but that's common for a hotel in Times Square. Cleanliness of the bathroom could also be improved but overall pretty good!

2026-06-08 • via Nuitee
K
Kubra • couple • tr
4
Didn’t meet the expectations
Pros:

Only location was good

Cons:

Hotel was very old, everything seems very used. Rooms are too dark.

2026-06-07 • via Nuitee
B
Bat El • couple • il
8
Pros:

החדר מקסים, אחלה מיקום וצוות

Cons:

קצת יקר. מיטה אחת בחדר

2026-06-07 • via Nuitee
G
Guillermina Belén • couple • es
9
2026-06-07 • via Nuitee
N
Nikhita • solo_traveller • in
9
2026-06-06 • via Nuitee
L
Lacey • family_with_children • us
7
Convenient
Pros:

Location was great, close to train station and everything in midtown

Cons:

Door looked like it had been burned at some point, AC made terrible noises, some furniture pieces very worn looking

2026-06-06 • via Nuitee