Heeton Concept Hotel – Luma Hammersmith

Hotels
8.8 (4625 reviews)
28-36 Glenthorne Road , London , gb
+44 20 3141 1480

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.28
Some reviews mention cleanliness issues, suggesting it can be improved.
Service
9.55
Most guests noted friendly staff, though some experienced issues with acknowledgment.
Location
9.79
Consistently highlighted as excellent, with close proximity to the metro and central areas.
Room Quality
8.24
Several reviews mention issues regarding room functionality and access to windows.
Amenities
8.77
Amenities mentioned generally meet expectations, though there could be more options.
Value for Money
8.73
While some guests found the experience valuable, others felt it could be better for the price.
Food and Beverage
7.78
Breakfast options received mixed reviews, with some stating limited variety and quality.
Overall Experience
9.25
Overall satisfaction reported, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:26

Property Description

Convenient Location
Situated in the heart of Hammersmith, Heeton Concept Hotel - Luma Hammersmith offers easy access to popular venues like the Aventim Apollo and Riverside Studios. With Hammersmith Stations a stone's throw away, exploring London's iconic landmarks is a breeze.

Shopping and Entertainment
Surrounded by the bustling Hammersmith King Street shopping district and the renowned Westfield shopping center, guests can indulge in retail therapy or catch the latest movies without hassle.

Accessibility and Connectivity
Just a short walk from the Olympia exhibition center and a quick ride from Heathrow Airport, our hotel ensures convenience for both business and leisure travelers. Explore the city effortlessly with the nearby Green Park station's direct connection to Buckingham Palace.

Experience comfort and convenience at Heeton Concept Hotel - Luma Hammersmith. Book your stay now for a memorable London getaway.

Important information:

Guests are advised the same card that was used to make the booking will be required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 4625 reviews
Cleanliness: 8.28
Service: 9.55
Location: 9.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 9.25
O
omar • family_with_children • ca
9
Pros:

Great for families , excellent location

2026-07-25 • via Nuitee
M
Marie-Rose • couple • be
8
2026-07-24 • via Nuitee
I
Itay • solo_traveller • il
10
Pros:

The location is great - next to Hammersmith station and close to Lidl, Primark, pubs,...

It was very clean and the rooms are relatively big for London

2026-07-24 • via Nuitee
A
Arnold • couple • ch
7
2026-07-23 • via Nuitee
A
Alan • family_with_children • br
10
Excelente Localização e Equipe Nota 1000
Pros:

Equipe de profissionais muito atenciosos.

2026-07-23 • via Nuitee
L
Lwandile • solo_traveller • za
7
2026-07-22 • via Nuitee
R
Roda • extended_group • nl
10
Fijne verblijft!
Pros:

De kamer was echt goed schoon. Personeel was behulpzaam en vriendelijk.

Cons:

Geen

2026-07-21 • via Nuitee
A
atthm • solo_traveller • sa
7
Pros:

الأسرة.. والتكييف..والتهوية..وجود مصعد

Cons:

رائحة في الممرات..عدم وجود مكان في الاستقبال للجلوس..رائحة في المناشف ..السعر مبالغ فيه

2026-07-21 • via Nuitee
N
Nicolas • family_with_children • us
7
2026-07-21 • via Nuitee
K
KAZUNARI • solo_traveller • id
10
2026-07-20 • via Nuitee
F
Francisco • family_with_children • es
8
2026-07-20 • via Nuitee
P
patra • couple • is
8
2026-07-20 • via Nuitee
K
Kurt • solo_traveller • no
6
Pros:

Aircondition på rommet. Ikke langt unna Hammersmith stasjon. Enkelte å komme til og fra Heathrow.

Cons:

Skitent.

2026-07-19 • via Nuitee
B
Bettina • family_with_children • hu
7
Pros:

Nagyon jó helyen kiváló közlekedési csomópontnál.

Cons:

Egy kicsit ütött kopott: vízköves fürdőszoba, foltos szőnyeg… picit lehetne tisztabb de a célnak megfelelt.

2026-07-19 • via Nuitee
F
Fadila • couple • fr
10
2026-07-18 • via Nuitee
S
sharon • family_with_children • il
10
תמורה מצויינת למחיר
Pros:

מלון מצויין תמורה מצויינת למחיר
חדר של 6 דאגו לנו לנקיון יומי והחלפת מגבות ארוחת בוקר בשפע בסגנון טייקאווי לנו זה הספיק

Cons:

ללא טענות

2026-07-18 • via Nuitee
A
Angelo • family_with_children • it
7
Pros:

Posizione strategica

Cons:

Area colazione inesistente
Buffet limitato
Assurdo, doversi ricordare ogni mattina di chiedere di far pulire la stanza e di cambiare gli asciugamani

2026-07-17 • via Nuitee
M
Marta Montez • family_with_children • pt
8
Pros:

The staff was amazing, super kind to me and my family that included a 4 months baby. They went beyond to meet our needs.

Cons:

The mattresses could be a bit more comfortable. But honestly it was all very good in the relation quality/price.

2026-07-17 • via Nuitee
S
Silvia • solo_traveller • it
8
2026-07-17 • via Nuitee
C
Chandrakant • couple • in
10
It was just amazing
Pros:

Good

Cons:

Nil

2026-07-16 • via Nuitee