Heeton Concept Hotel – Luma Hammersmith

Hotels
8.8 (4753 reviews)
28-36 Glenthorne Road , London , GB
+44 20 3141 1480

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.28
Some reviews mention cleanliness issues, suggesting it can be improved.
Service
9.55
Most guests noted friendly staff, though some experienced issues with acknowledgment.
Location
9.79
Consistently highlighted as excellent, with close proximity to the metro and central areas.
Room Quality
8.24
Several reviews mention issues regarding room functionality and access to windows.
Amenities
8.77
Amenities mentioned generally meet expectations, though there could be more options.
Value for Money
8.73
While some guests found the experience valuable, others felt it could be better for the price.
Food and Beverage
7.78
Breakfast options received mixed reviews, with some stating limited variety and quality.
Overall Experience
9.25
Overall satisfaction reported, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:26

Property Description

Convenient Location
Situated in the heart of Hammersmith, Heeton Concept Hotel - Luma Hammersmith offers easy access to popular venues like the Aventim Apollo and Riverside Studios. With Hammersmith Stations a stone's throw away, exploring London's iconic landmarks is a breeze.

Shopping and Entertainment
Surrounded by the bustling Hammersmith King Street shopping district and the renowned Westfield shopping center, guests can indulge in retail therapy or catch the latest movies without hassle.

Accessibility and Connectivity
Just a short walk from the Olympia exhibition center and a quick ride from Heathrow Airport, our hotel ensures convenience for both business and leisure travelers. Explore the city effortlessly with the nearby Green Park station's direct connection to Buckingham Palace.

Experience comfort and convenience at Heeton Concept Hotel - Luma Hammersmith. Book your stay now for a memorable London getaway.

Important information:

Guests are advised the same card that was used to make the booking will be required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 4753 reviews
Cleanliness: 8.28
Service: 9.55
Location: 9.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 9.25
M
Michiko • solo_traveller • jp
4
次回は無い宿泊先
Pros:

駅から近い

Cons:

部屋のレイアウトが変、洗面台が無い、デスクが無い、朝食の質と料金が合っていない＝高すぎる、翌日チェックインするのに24時間超える荷物は預からないとサービスが悪い

2026-09-18 • via Nuitee
I
Ishmael • couple • gb
10
2026-09-18 • via Nuitee
L
Louise • couple • gb
8
Great stay and location
Pros:

Location quirky

Cons:

Not really a negative but a bar would be nice

2026-09-18 • via Nuitee
K
Khalid • family_with_children • ae
8
2026-09-18 • via Nuitee
H
Haris • solo_traveller • cy
10
Pros:

Η τοποθεσία, ολοκάθαρα

2026-09-17 • via Nuitee
P
Paul • solo_traveller • gb
10
2026-09-17 • via Nuitee
D
Delia • solo_traveller • gb
5
Ok ish
Pros:

Location

Cons:

Obvious lack of recent investment in upkeep of the property/rooms. Various sockets and lights not working, sewer smell coming from the shower, cheap fittings, loud fridge

2026-09-16 • via Nuitee
H
Haines Remedios • solo_traveller • us
10
2026-09-16 • via Nuitee
O
Olga • couple • fr
10
Pros:

Excellent location and value for money. Very welcoming and helpful staff

Cons:

A bit noisy when you open the window but it’s London..

2026-09-16 • via Nuitee
M
Marta • family_with_children • es
8
Pros:

El personal muy atento y amable.
Muy cerca de metro y autobuses en Hammersmith, bien comunicado con el centro.

2026-09-16 • via Nuitee
S
Sarah • solo_traveller • us
8
Pros:

Great location, friendly staff, well designed compact room with a fridge.

Cons:

I thought breakfast included a place to sit. So I included it yet didn't eat it.

2026-09-15 • via Nuitee
B
Beverley • solo_traveller • gb
8
Pleasant experience.
Pros:

Close to tube. Clean room and bedding.

Cons:

Nothing. As expected.

2026-09-15 • via Nuitee
E
Emilio • solo_traveller • es
8
Pros:

Buen situado y comunicado, cerca del metroy autobuses. Zona tranquila, con comercios de todo tipo al lado.
Camas comodísimas.
Café sin coste.

Cons:

Habitación pequeña para 4 personas

2026-09-15 • via Nuitee
L
Leandro Germán • couple • ar
6
La ubicación es lo único destacable
Pros:

La ubicación, excelente y tranquila la zona

Cons:

Muy incómodo en su distribución. El inodoro separado de la ducha optimiza el baño, pero las luces separado encienden con sensores de movimiento y se apagan en mitad de la tarea

2026-09-15 • via Nuitee
G
Grigg • solo_traveller • gb
9
2026-09-14 • via Nuitee
N
Nathalia • solo_traveller • pt
9
Pros:

I liked the location and the facilities were very clean and new.

Cons:

The fact of the sink was not inside the bathroom was odd and not very practical.

2026-09-14 • via Nuitee
E
Estefania • extended_group • es
8
Muy buena, para repetir
Pros:

Buena comunicación metro y autobús

Cons:

No había toallas de manos, sólo ponen una de ducha por persona

2026-09-14 • via Nuitee
L
Loredana • couple • it
7
Pros:

Posizione, camera confortevole e silenziosa

Cons:

Nessuno spazio per la colazione, solo 3 tavolini all’aperto ma lo staff è stato sincero fin dal nostro arrivo comunicandoci il disagio

2026-09-14 • via Nuitee
P
pacosanh • family_with_children • es
8
Buena elección, no recomiendo coger el desayuno
Pros:

La ubicación excepcional, en buen barrio, muy bien comunicado con el transporte público, y zonas para desayunar, comer o cenar
Las habitaciones amplias, limpias, y las camas realmente cómodas,
El personal atento y muy dispuesto a ayudar en todo momento,

Cons:

Lo negativo, el desayuno no dispone de instalaciones para poder tomártelo sentado en una mesa, está en el hall de entrada, no dispone de mesas, ni sito para tomarlo, aparte de que es algo limitado, no hay nada salado, solo bollería, cereales, algo de fruta, y barritas energéticas,

2026-09-13 • via Nuitee
R
ROSA • solo_traveller • es
7
Estada agradable. Ben ubicat al costat del metro. . Esmorzar millorable.
Pros:

Ben ubicat al costat del metro. Situat en una xona gradable i poc sorollós. Lliys còmodes.

Cons:

L’esmorzar. No tenen espai per a poder esmorzar i només tenen criosdants i cerrals. Tot i que està enunciat, m’ho esperava millor.

2026-09-13 • via Nuitee