Heeton Concept Hotel – Luma Hammersmith

Hotels
8.8 (4753 reviews)
28-36 Glenthorne Road , London , GB
+44 20 3141 1480

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.28
Some reviews mention cleanliness issues, suggesting it can be improved.
Service
9.55
Most guests noted friendly staff, though some experienced issues with acknowledgment.
Location
9.79
Consistently highlighted as excellent, with close proximity to the metro and central areas.
Room Quality
8.24
Several reviews mention issues regarding room functionality and access to windows.
Amenities
8.77
Amenities mentioned generally meet expectations, though there could be more options.
Value for Money
8.73
While some guests found the experience valuable, others felt it could be better for the price.
Food and Beverage
7.78
Breakfast options received mixed reviews, with some stating limited variety and quality.
Overall Experience
9.25
Overall satisfaction reported, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:26

Property Description

Convenient Location
Situated in the heart of Hammersmith, Heeton Concept Hotel - Luma Hammersmith offers easy access to popular venues like the Aventim Apollo and Riverside Studios. With Hammersmith Stations a stone's throw away, exploring London's iconic landmarks is a breeze.

Shopping and Entertainment
Surrounded by the bustling Hammersmith King Street shopping district and the renowned Westfield shopping center, guests can indulge in retail therapy or catch the latest movies without hassle.

Accessibility and Connectivity
Just a short walk from the Olympia exhibition center and a quick ride from Heathrow Airport, our hotel ensures convenience for both business and leisure travelers. Explore the city effortlessly with the nearby Green Park station's direct connection to Buckingham Palace.

Experience comfort and convenience at Heeton Concept Hotel - Luma Hammersmith. Book your stay now for a memorable London getaway.

Important information:

Guests are advised the same card that was used to make the booking will be required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 4753 reviews
Cleanliness: 8.28
Service: 9.55
Location: 9.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 9.25
M
Marina • extended_group • es
8
Pros:

La cama muy cómoda.

2026-10-14 • via Nuitee
S
Sara • family_with_children • it
8
2026-10-14 • via Nuitee
S
Sara • family_with_children • it
8
Siamo comunque stati bene. La posizione é davvero comoda
Pros:

Molto comodo il letto, il bagno un po’ piccolo. Ma aree pulite.

Cons:

Non abbiamo gradito molto il fatto che nonostante avessimo la colazione (inclusa nell’offerta) non c’é un posto comodo dove consumarla.
Non é possibile consumarla dove viene fornita (che é la reception stessa) se non in camera (che sono senza un tavolo d’appoggio) o all’esterno dove sono presenti in tutto 3 tavoli.

2026-10-14 • via Nuitee
S
Sara • family_with_children • it
8
2026-10-14 • via Nuitee
J
Joaquin • extended_group • es
7
2026-10-13 • via Nuitee
M
Michal • extended_group • sk
9
Výborne ubytovanie so skvelou lokalitou v pomere cena/výkon
Pros:

Veľmi dobrá lokalita k zástavke metra, v okoli je supermarket Lidl ako aj skvelých tradičných pubov. Izby su ako na fotke, toalety a sprchy v umiestnenej v skrini sa netreba báť, všetko je okey. Toro ubytovie možem odporuciť, čo sa týka pomeru cena/vlykon. Na rychly trip idealne.

Cons:

Nič take

2026-10-13 • via Nuitee
A
Anja • family_with_children • ch
10
2026-10-13 • via Nuitee
J
Jesper slot • family_with_children • dk
8
2026-10-13 • via Nuitee
D
danilo • solo_traveller • it
8
2026-10-12 • via Nuitee
Łukasz • family_with_children • pl
8
komfortowy hotel na szybki weekend w Londynie
Pros:

komfortowy hotel tuż przy stacji metra Hammersmith, jest czysto, przytulnie, bardzo wygodnie, świetna opcja na 1-2 noce w Londynie, najlepiej dla par/rodzin (łazienka i toaleta są schowane we wnękach w pokoju, z minimalnym wygłuszeniem); idealny hotel jako baza wypadowa do aktywnego zwiedzania

Cons:

zachowanie jednej z osób z obsługi, która nie pozwoliła nam napić się kawy tuż obok recepcji (przy której jest zlokalizowany bufet śniadaniowy) - dzień przed / dzień po tej sytuacji widzieliśmy tam innych gości pijących kawę/jedzących lekki posiłek... poza tym brak minusów!

2026-10-12 • via Nuitee
D
Danut Iulian • solo_traveller • it
10
Pros:

Everything was clean, on time, polite, lovely

Cons:

-

2026-10-10 • via Nuitee
J
Jiri • couple • cz
5
A good location but services disappointing
Pros:

A perfect location. Comfortable beds.

Cons:

The shower in one compartment with a wardrobe, weird. No space for a single chair. Breakfast included in the price was very, very poor, and we are quite modest people - only croisants (not even toast bred), butter, one kind of jam, two kinds of yoghurt, bottled juice, coffee, water, apples, bananas and muesli bars and that´s it. You have to eat your breakfast either in the street in front of the hotel (3 tables available) or back in your room where the only place you can sit on is your bed. We have not seen anything like it.

2026-10-10 • via Nuitee
G
Gabriele • couple • it
8
Pros:

Posizione strategica

Cons:

camera troppo piccola

2026-10-10 • via Nuitee
S
Simon • extended_group • us
9
2026-10-09 • via Nuitee
C
Claudia • family_with_children • ch
7
Cons:

Es lohnt sich gar nicht, das Frühstück im Hotel zu nehmen. Es gibt nicht mal Tische und Sitzplätze im Hotel. Es gefiel mir nicht, alles aus Einweggeschirr und Papiersäcken zu konsumieren. Auch die Auswahl war sehr klein. Das to Go -Frühstück müsste meiner Meinung nach viel deutlicher kommuniziert werden auf der Buchungsplattform.

2026-10-08 • via Nuitee
P
Paula • solo_traveller • gb
8
2026-10-07 • via Nuitee
D
Du Plessis • solo_traveller • za
10
Pros:

Very good area and close to Hammersmith station

Cons:

Nothing all was good

2026-10-07 • via Nuitee
D
dave • solo_traveller • gb
9
2026-10-07 • via Nuitee
M
Michiko • solo_traveller • jp
4
次回は無い宿泊先
Pros:

駅から近い

Cons:

部屋のレイアウトが変、洗面台が無い、デスクが無い、朝食の質と料金が合っていない＝高すぎる、翌日チェックインするのに24時間超える荷物は預からないとサービスが悪い

2026-09-18 • via Nuitee
I
Ishmael • couple • gb
10
2026-09-18 • via Nuitee