Holiday Inn Hotel & Suites Calgary South - Conference Ctr by IHG

Hotels
Holiday Inn Hotels & Resorts
9 (648 reviews)
8360 Blackfoot Trail SE , Calgary , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly service
Clean and comfortable rooms
Great location
Nice amenities
Cons:
Cleanliness issues reported
Inconsistent food quality
Lobby areas could use tidying

Categories

Cleanliness
8.46
Mixed reviews mentioning cleanliness issues, but overall acceptable.
Service
9.43
Friendly and helpful staff noted in multiple reviews.
Location
9.47
Conveniently located for shopping and attractions.
Room Quality
8.42
Generally clean and comfortable rooms, though some issues reported.
Amenities
9.45
Swimming pool and on-site restaurant appreciated.
Value for Money
8.41
Some concerns over pricing, but generally seen as acceptable.
Food and Beverage
8.96
Mixed thoughts on breakfast quality, but positive notes on restaurant.
Overall Experience
9.43
Enjoyable stay with regrets about leaving noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:02

Property Description

Exciting Features Await at Holiday Inn Hotel & Suites Calgary South - Conference Ctr

Pool, Hot Tub, and Fitness Centre: Enjoy a refreshing dip in the pool with a thrilling water slide, unwind in the hot tub, and stay active in the well-equipped fitness centre.

Delightful Dining Experience: Indulge in delicious meals at the on-site Pacini Restaurant, serving breakfast, lunch, and dinner daily.

Convenience and Comfort: Air-conditioned rooms with free WiFi, flat-screen TVs, and complimentary toiletries ensure a relaxing stay. Plus, benefit from the business centre and attentive 24-hour front desk staff.

Experience the best of Calgary at Holiday Inn Calgary South - Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 648 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
3
379summerp Friends getaway
10
Vira the amazing staff member
Pros:

Vira a very nice cleaning lady did an amazing job and really gave it her all when it came to our room and making us feel welcomed

2026-05-28 via Tripadvisor
S
Shanna family_with_children gb
2
Probably won’t stay here ever again. Left a bad taste in our mouth.
Pros:

The one housekeeper was extremely friendly and kind.

Cons:

The front desk staff were rude, dismissive, and short when talking to us. The bed was unmade when we got into the room, we didn’t have enough towels (no big deal but just added to everything), the inside of the elevator was vandalized, the TV was so glitchy it made it impossible to watch anything, the telephone was broken and had a loud buzzing sound which made it impossible to talk/hear, and the breakfast in the morning took 45 minutes! We were one of the first seated, but we thought it would have been continental style.

2026-05-26 via Nuitee
C
Catherine solo_traveller ca
8
2026-05-21 via Nuitee
N
Nesbie Arah family_with_children ca
10
2026-05-19 via Nuitee
T
Tourist46224211540 Business Calgary, Alberta
10
2026 Women’s Conference
Pros:

We held our 2026 women’s conference at Holiday Inn Calgary South Conference Centre and truly felt supported every step of the way from our very first inquiry about availability up to the end of yesterday’s event. It was a 6-hour conference, and the staff, especially Angela, Heidi, Nieves, and Rica, were incredibly warm, patient, and attentive to all our needs. They made the entire experience smooth, stress-free, and so welcoming for everyone. We left feeling genuinely happy and grateful, and from now on, Holiday Inn will definitely be our first choice for future events and room stays.

2026-05-10 via Tripadvisor
3
300andriese Family St. Albert, Alberta
10
Excellent birthday surprise
Pros:

Had such a great experience! We arrived on my birthday and the room was beautifully made up. Big shout out to Nieves for the awesome birthday surprise. What a great hotel, will definitely be back

2026-05-09 via Tripadvisor
S
Suyun solo_traveller au
10
2026-05-09 via Nuitee
J
Jade solo_traveller ca
10
Pros:

Location and all of it

Cons:

Price, but it is what it is

2026-05-07 via Nuitee
S
steded2026 Family
10
Great help from everyone.
Pros:

We had great help from nieves. Very great experience.

2026-05-05 via Tripadvisor
D
Dillman family_with_children ca
10
Pros:

Very clean and maintained!!!

Cons:

Nothing! It was perfect!

2026-05-04 via Nuitee
A
Amie solo_traveller ca
7
2026-05-04 via Nuitee
C
craigmF8999JO Business
10
May 2-3
Pros:

I had an outstanding experience staying at the Holiday Inn Calgary, especially with the incredible team at the Blackfoot Inn.

From the moment I arrived, Heidi, Nieves, Dohsa, and Rica went above and beyond to make sure everything was taken care of. Their level of service was exceptional — friendly, professional, and genuinely attentive. You can tell they take real pride in what they do, and it shows in every interaction.

The entire staff was great, but these individuals stood out in a big way. They made the stay feel easy, welcoming, and genuinely enjoyable, which is not something you always get when traveling.

The hotel itself was clean, comfortable, and well-maintained, but what truly sets this place apart is the people. Heidi, Nieves, Dohsa, and Rica are a huge part of that.

Management should take note — this team is a serious asset to your property. They deserve recognition and absolutely deserve a raise for the level of service they provide.

Highly recommend staying here. I’ll definitely be back.

2026-05-03 via Tripadvisor
K
karenleeerickag Family
10
Perfect Hotel
Pros:

Our family had such a great time. The space was clean and cozy, and the staff made us feel very welcome. Perfect for a relaxing getaway with loved ones.

2026-04-27 via Tripadvisor
A
Ami family_with_children ca
10
2026-04-27 via Nuitee
J
jcj939 Couples
10
Fantastic service
Pros:

Nieves, Rica, and Bala did an exceptional customer service.

2026-04-26 via Tripadvisor
B
Byron family_with_children ca
10
First time likely not our last! Was a positive experience
Pros:

Rooms were clean, beds very comfortable, staff very friendly and helpful.

Great breakfast

2026-04-26 via Nuitee
J
Julie solo_traveller ca
10
HOME AWAY FROM HOME... Truly fantastic!
Pros:

This place far EXCEEDED my expectations! I can't praise the staff and service enough! We were treated like family. Very welcoming.
The price was outstanding, - considerably lower than other comparable hotels nearby.
Our room was beautiful, superbly clean, bed was comfortable. The shower was absolutely PERFECT! The exact right water flow, perfect pressure, nice even distribution of water flow... This is often hit and miss with hotels... Holiday Inn is a hit!
The staff were very accommodating with our last minute booking. My daughter had a fabulous time on the waterslides, while I enjoyed the hot tub.
Room climate controls did exactly what we needed and quickly. We tend to be a bit cold so we adjust temp higher during stays. Often it's a struggle to get rooms to a comfortable temperature, but we were warm and cozy.
The fridge didn't freeze our fruit and drinks. Honestly, this is the first time we find a hotel where the fridge wasn't set to freeze everything in it. I didn't have to throw out any leftover, soggy fruit when we left. It's the little things.... :)
Breakfast was fantastic. One particular staff member went out of his way to help, when he saw my daughter and I struggling with her medications while trying to get her some food. He swooped in, smiled, started asking her if she liked crepes.. Then he left and came back with a beautiful plate of crepes. We didn't even have to go to the buffet table, and my daughter ate her first full meal since we'd arrived in town the night before last.
I could say so much more.
Did I mention the staff were incredible?
I will be staying here again and again.

Cons:

If i had to critique anything, I'd just suggest flipping the glass shower doors so they open the opposite side, so you can reach your towel without having to step out of the shower to reach it...
Otherwise, fantastic in every other area.

2026-04-26 via Nuitee
C
CaraQ8 Family
10
Room Service was awesome!
Pros:

Nieves with housekeeping was great! And Rachel too! They looked after our messy room. The room after was SPOTLESS clean and fully stocked.

2026-04-22 via Tripadvisor
Z
Zhengqian family_with_children ca
10
2026-04-21 via Nuitee
D
Dmitri solo_traveller ca
8
2026-04-21 via Nuitee