Park Inn by Radisson Nairobi Westlands

Hotels
•
Radisson Hotel Group
8.8 (80 reviews)
Waiyaki Way, Nairobi , Nairobi , KE
254-20-3660000

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Facilities

Meeting rooms
Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean hotel
Good food options
Cons:
Low water pressure
Cold water in shower

Categories

Cleanliness
8.26
The hotel is clean but some areas might need improvement based on feedback.
Service
9.23
Staff are very friendly and courteous, with great service throughout our stay.
Location
9.27
Central location with great proximity to malls and public transport.
Room Quality
8.22
Bathroom experience lacked pressure and consistent warmth.
Amenities
8.75
Good amenities including a rooftop for happy hour.
Value for Money
8.71
Standard quality for this hotel tier.
Food and Beverage
8.76
Buffet breakfast and dinner options were well-received.
Overall Experience
9.23
Overall a very good experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:27

Property Description

Immerse yourself in comfort and hospitality at Park Inn by Radisson Nairobi Westlands, where your ideal getaway awaits.

Recreational Amenities: Dive into relaxation with our outdoor pool and stay fit at our modern fitness center, designed to cater to your wellness during your travels.

Culinary Delights: Savor exquisite meals at the Live Inn Restaurant, or enjoy a casual bite at our coffee shop. Kick back with a refreshing drink from our poolside bar or one of the two vibrant bars/lounges.

Convenient Services: With complimentary Wi-Fi, concierge services, and a well-appointed business center, we ensure a seamless experience for both leisure and business travelers.

Don't miss the chance to experience the perfect balance of luxury and convenience—book your stay today!

Important information:

  • Up to 12 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.8
Based on 80 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 9.23
P
Paul • solo_traveller • ug
8
Great location and good ambience inside the hotel
Pros:

The location, the gym and the standing table in the room

Cons:

cleanliness, and my room wasn’t cleaned on the first day

2026-07-17 • via Nuitee
F
Fiona • solo_traveller • gb
9
2026-07-16 • via Nuitee
K
Kiara • extended_group • us
10
Such an amazing stay at Park Inn! Amazingly kind staff & great service during our stay.
Pros:

Very clean and beautiful lobby area and restaurant! Rooms were perfect space!

2026-07-15 • via Nuitee
M
moreno carboneros • solo_traveller • es
9
2026-07-06 • via Nuitee
E
Emma Mudolo • family_with_children • zm
8
2026-07-06 • via Nuitee
A
AA • solo_traveller • ke
6
2026-06-27 • via Nuitee
A
AA • solo_traveller • ke
6
Cons:

Small rooms. Not worth the money spent. No slippers. No bathrobe. Entry way was so narrow.

2026-06-27 • via Nuitee
K
Khalifa • solo_traveller • pk
6
2026-06-26 • via Nuitee
A
Alexander • couple • ke
8
2026-06-10 • via Nuitee
M
Michelangelo • solo_traveller • it
10
2026-06-07 • via Nuitee
Z
Zahir • extended_group • mu
8
Pros:

Réactivité du personnel à la réception , environnement sécurisé, petit déjeuner complet , assistance pour visite de la ville, chambre confortable

2026-06-02 • via Nuitee
M
Mustafa • solo_traveller • ch
8
2026-05-30 • via Nuitee
S
Sabri • family_with_children • tr
9
2026-05-29 • via Nuitee
T
Teena • family_with_children • ae
9
Location, breakfast and room is great
Pros:

Location is perfect. 3 mins by car to Sarit Centre. Breakfast had a really good spread with gluten free options, fresh juices. Room and hotel decor is good contemporary.

Cons:

The pool is small and terrace bar is basic but the sunset view is fabulous.

2026-05-26 • via Nuitee
L
loyce • solo_traveller • tz
10
2026-05-25 • via Nuitee
F
Folorunso • solo_traveller • ng
9
2026-05-20 • via Nuitee
I
ISMAEL • solo_traveller • es
9
Pros:

The employees of the hotel where excellent, very kind and helpful, at the reception Roi and Brian where very professional, made our check in and check out look easy.

2026-05-20 • via Nuitee
E
Emidio • solo_traveller • ao
8
2026-05-17 • via Nuitee
M
Mark • solo_traveller • za
8
2026-05-17 • via Nuitee
R
Racheal • solo_traveller • ng
9
2026-05-13 • via Nuitee