Piccolo Hotel Puccini

Hotels
Via Di Poggio 9 , Lucca , it

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Pets allowed
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent central location
Newly renovated / modern decor
Very clean rooms and bathrooms
Friendly and helpful staff
Comfortable beds
Digital access and in-room conveniences (smart TV, water in fridge)
Cons:
No or limited breakfast available
Stressful/self check-in entry-code system and limited overnight staff
Rooms can be small and shower space limited
Thin soundproofing/insufficient insulation
Some minor missing in-room fixtures (shelf, coat hooks); rooms sometimes too warm

Categories

Cleanliness
1
Frequently praised as very clean; multiple reviewers used terms like 'pulita' and 'bagno pulitissimo', indicating consistently good housekeeping.
Service
1
Staff are often described as friendly and helpful (even driving a guest to the station), but several guests noted limited on-site presence and a stressful entry-code/check-in system.
Location
1
Overwhelmingly positive — repeatedly called 'centralissimo', 'best location', 'very central' and steps from main sights; location is a standout feature.
Room Quality
1
Rooms are newly renovated, stylish and comfortable (good beds, smart TV) but some guests reported small rooms, a very small shower and missing bathroom shelving.
Amenities
1
Some useful modern amenities noted (digital access, water in fridge, smart TV) but on-site services are minimal and breakfast is often not available.
Value for Money
1
Generally acceptable given location and renovation, but a few guests felt that hotel-level prices should come with more staff presence and services.
Food and Beverage
1
Frequently mentioned as lacking: many guests noted that breakfast was not provided or not available, which is a clear negative for this category.
Overall Experience
1
Many guests enjoyed the renovated rooms and prime location, but operational issues (self check-in/entry code, limited overnight staff, no breakfast) negatively impacted the overall stay for several reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 02:49

Property Description

Experience the charm of history and comfort at The Piccolo Hotel Puccini, nestled in the heart of Lucca's historic center.

Cozy Accommodations
Unwind in our simply furnished rooms featuring satellite TV, Wi-Fi access, and private bathrooms, providing all the comforts you need for a relaxing stay. Some rooms even offer delightful views of a quaint square and the birthplace of Giacomo Puccini.

Prime Location
Discover the essence of Lucca with our hotel situated in a limited-traffic area, ensuring peace and tranquility, while being just steps away from cultural attractions and historic sites.

Personalized Service
Our dedicated staff is here to enhance your visit, offering insights on nearby parking, guided tours, and the best local restaurants, ensuring you make the most of your time in this enchanting city.

Book your unforgettable stay at The Piccolo Hotel Puccini today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
F
Francesco • couple • it
7
2026-05-29 • via Nuitee
J
Johann • couple • de
9
Schönes kleines Stadthotel im Zentrum von Lucca
Pros:

Schönes kleines Hotel mitten im Zentrum von Lucca, hübsche Zimmer, bequeme Betten. Freundlicher Vermieter. Überdachtes Parkhaus in 7 minuten erreichbar. Gute Restaurants und viele Sehenswürdigkeiten ganz nah.

Cons:

nichts

2026-05-29 • via Nuitee
S
Stina • solo_traveller • se
10
Väldigt trevlig personal som hjälpte mig till det yttersta med taxiresa till flyget
Pros:

ingen frukost

2026-05-28 • via Nuitee
K
Kjetil • solo_traveller • no
10
Pros:

Svært bra standard på rom og fasiliteter. Svært rent. Veldig god aircondition.

Cons:

Frokost ikke inkludert, men tilgjengelig rett utenfor hotellet.
Litt lite bad og svært liten dusj.

2026-05-27 • via Nuitee
C
Charles • couple • us
9
Comfortable and classy boutique hotel in the middle of Lucca
Pros:

Wonderful, centrally located, comfortable boutique hotel. Great jazz playing in the lobby. Staff was very friendly and helpful. Comfortable bed, decent bathroom and shower, many good restaurants and cafes nearby.

Cons:

Getting to/from the train station was a little more work than I'd hoped. Pulling luggage across stone and cobblestone streets was a little challenging.

2026-05-27 • via Nuitee
B
Bénédicte • couple • gb
9
Bel hôtel en plein centre
Pros:

Superbement situé dans le centre de Lucca en face de la cathédrale, tout en étant au calme. Hôtel récemment rénové avec goût, et propre.

Cons:

Chambre plutôt petite, ainsi que la salle de bain, mais pas un souci pour un court séjour.

2026-05-26 • via Nuitee
D
Daniele • solo_traveller • it
10
2026-05-25 • via Nuitee
R
Rogerio • solo_traveller • br
8
Hotel agradável
Pros:

Banho, recepção, higiene, localização.

Cons:

O quarto era muito pequeno, quase não dava para abrir as malas. A cama não era muito plana, o colchão deformava um pouco. Mas não atrapalhou o sono. O ar condicionado, achei difícil ligar, sorte que à noite caía a temperatura lá fora...

2026-05-25 • via Nuitee
K
kevin • solo_traveller • au
9
Lovely Lucca Hotel
Pros:

Beautiful hotel. Great position. Close to all Luca has to ffer

Cons:

Nothing

2026-05-24 • via Nuitee
E
Elena • family_with_children • it
10
Pros:

Carino e soprattutto molto tranquillo

2026-05-24 • via Nuitee
A
Ane-Mathea • couple • no
8
Vi bodde her 2 netter, sentralt og hyggelig overnattingssted. Anbefales!
Pros:

Sentralt, fint innredet!

Cons:

Støy fra gaten, men overkommelig.

2026-05-24 • via Nuitee
K
Kerstin • couple • no
10
Vi hade några fantastiska dagar. Hotellet var rent, fräscht och hade de faciliteter vi behövde.Personalen, speciellt Ran
Pros:

Vänlig personal. Rena fräscha rum.

Cons:

Ingen hiss

2026-05-20 • via Nuitee
C
Cecelia • couple • us
8
Charming would stay again
Pros:

Loved location and price!

Cons:

Hard to drop off bags or get staff directly during hours that were not 1-7pm. Cleaning can be quite load in the morning and a bit challenging to sleep in on vacation

2026-05-20 • via Nuitee
J
Jorunn • extended_group • no
7
Et godt og rimelig boalternativ sentralt i Lucca. Kort vei til god frokost i byen.
Pros:

Sentral, men rolig beliggenhet. Rene rom og hyggelig vert. Rimelig.

Cons:

Ingen frokost. Lite tilgjengelig betjening i resepsjon - men vi fikk kode til rom og ytterdør så vi kunne komme og gå som vi ville. Knøttlite bad og veldig hard seng, men ellers bra.

2026-05-20 • via Nuitee
L
Lauren • couple • gb
9
2026-05-20 • via Nuitee
N
Niclas • couple • se
10
2026-05-18 • via Nuitee
C
Carlo • solo_traveller • it
10
2026-05-18 • via Nuitee
C
Claire • solo_traveller • ca
8
Lovely small hotel with very comfy beds, charming decor and in a fabulous location.
Pros:

Excellent location, quiet side street very close to a great square, and the room was spacious, clean and comfy!

Cons:

The shower is rather small, only big enough for one person (in case you are travelling as a couple).
Would be helpful if they had a few bottle openers on the property for guests who buy a bottle to have in their room!

2026-05-17 • via Nuitee
P
Paul • couple • gb
10
Perfect stay in Lucca
Pros:

Fantastic central location

Cons:

Ditto

2026-05-17 • via Nuitee
K
Katrina • solo_traveller • ie
10
Pros:

Great location. Very clean. Staff were very pleasant and helpful.

2026-05-13 • via Nuitee