Piccolo Hotel Puccini

Hotels
Via Di Poggio 9 , Lucca , it

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Express check-in/check-out
Cycling
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent central location
Newly renovated / modern decor
Very clean rooms and bathrooms
Friendly and helpful staff
Comfortable beds
Digital access and in-room conveniences (smart TV, water in fridge)
Cons:
No or limited breakfast available
Stressful/self check-in entry-code system and limited overnight staff
Rooms can be small and shower space limited
Thin soundproofing/insufficient insulation
Some minor missing in-room fixtures (shelf, coat hooks); rooms sometimes too warm

Categories

Cleanliness
1
Frequently praised as very clean; multiple reviewers used terms like 'pulita' and 'bagno pulitissimo', indicating consistently good housekeeping.
Service
1
Staff are often described as friendly and helpful (even driving a guest to the station), but several guests noted limited on-site presence and a stressful entry-code/check-in system.
Location
1
Overwhelmingly positive — repeatedly called 'centralissimo', 'best location', 'very central' and steps from main sights; location is a standout feature.
Room Quality
1
Rooms are newly renovated, stylish and comfortable (good beds, smart TV) but some guests reported small rooms, a very small shower and missing bathroom shelving.
Amenities
1
Some useful modern amenities noted (digital access, water in fridge, smart TV) but on-site services are minimal and breakfast is often not available.
Value for Money
1
Generally acceptable given location and renovation, but a few guests felt that hotel-level prices should come with more staff presence and services.
Food and Beverage
1
Frequently mentioned as lacking: many guests noted that breakfast was not provided or not available, which is a clear negative for this category.
Overall Experience
1
Many guests enjoyed the renovated rooms and prime location, but operational issues (self check-in/entry code, limited overnight staff, no breakfast) negatively impacted the overall stay for several reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 02:49

Property Description

Experience the charm of history and comfort at The Piccolo Hotel Puccini, nestled in the heart of Lucca's historic center.

Cozy Accommodations
Unwind in our simply furnished rooms featuring satellite TV, Wi-Fi access, and private bathrooms, providing all the comforts you need for a relaxing stay. Some rooms even offer delightful views of a quaint square and the birthplace of Giacomo Puccini.

Prime Location
Discover the essence of Lucca with our hotel situated in a limited-traffic area, ensuring peace and tranquility, while being just steps away from cultural attractions and historic sites.

Personalized Service
Our dedicated staff is here to enhance your visit, offering insights on nearby parking, guided tours, and the best local restaurants, ensuring you make the most of your time in this enchanting city.

Book your unforgettable stay at The Piccolo Hotel Puccini today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
V
Vincenzo extended_group it
8
2026-07-25 via Nuitee
E
Ezio couple it
7
2026-07-24 via Nuitee
P
Pasherin extended_group th
10
A comfirtsboe hotel right in the heart of gorgeous Lucca
Pros:

The location was perfect and the room was clean and comfortable

2026-07-24 via Nuitee
M
Marianne Lomheim couple no
10
2026-07-23 via Nuitee
E
Erika couple it
7
Breve soggiorno a Lucca
Pros:

Le camere sono ristrutturate e carine.
Il bagno non è tanto funzionale, mancano cose basiche come un ripiano o qualcosa su cui appoggiare gli oggetti personali o ad esempio, il bicchiere per lo spazzolino e dentifricio. L’hotel è centralissimo. Bella posizione.

Cons:

Le camere non sono per nulla insonorizzate, sentivamo qualsiasi rumore dalle altre stanze.
Mi sarei aspettata inoltre un’accoglienza migliore sia al check in che al check out.

2026-07-22 via Nuitee
C
Cristina Crizia family_with_children it
10
posizione centrale , pulitissimo , camera ampia , staff gentile
Pros:

posizione centrale , pulitissimo , camera ampia , staff gentile

2026-07-21 via Nuitee
D
Damien solo_traveller fr
10
2026-07-21 via Nuitee
G
Giorgio family_with_children it
10
Pros:

perfetto per il centro

Cons:

la possibilita di non fare colazione

2026-07-20 via Nuitee
K
Konrad solo_traveller ch
10
Pros:

Freundlicher und unkomplizierter Empfang.

2026-07-19 via Nuitee
T
tomas couple se
8
Lucca är en mycket vacker gammal liten stad med många restauranger glassbarer och butiker.
Pros:

Läget och närhet till restauranger.
Gott om möjligheter till frukost i närområdet.

Cons:

Frukost saknades, men det fanns gott om möjligheter till frukost i närområdet.

2026-07-18 via Nuitee
A
Anja couple de
6
Lieber nicht so zentral dafür ein Zimmer, das einigermaßen in Ordnung ist
Pros:

Die Lage ist sehr zentral

Cons:

Das Zimmer war sehr klein. Ein Fenster zeigte in eine kleine Seitengasse oder einen Hinterhof, das Fenster konnte man nicht öffnen, weil es vor dem Fenster extrem schmutzig war und es ganz übel gerochen hat. Das Zimmer hat nicht dem entsprochen, was es auf dem Bild bei der Buchung versprochen hat. Der Preis ist viel zu hoch.

2026-07-17 via Nuitee
B
Bernhard solo_traveller ch
8
2026-07-17 via Nuitee
R
Rani couple be
10
Top locatie en heel fijn verblijf
Pros:

De locatie is fantastisch! Alsook het interieur

Cons:

-

2026-07-16 via Nuitee
S
Steen Kolling couple dk
10
2026-07-15 via Nuitee
F
fabien couple fr
10
2026-07-13 via Nuitee
A
Alice solo_traveller it
10
2026-07-13 via Nuitee
A
Ayşe solo_traveller tr
10
Şehrin tam göbeğinde tatlış bir yer
Pros:

Merkezi ve pırıl pırıldı

Cons:

beğenmediğim birşey yok

2026-07-12 via Nuitee
G
George solo_traveller gb
10
Pros:

Central location

Cons:

N/a

2026-07-12 via Nuitee
C
Charlotte solo_traveller us
9
Great location and facilities!
Pros:

Super friendly staff, thank you Daniela for your hospitality!!

Cons:

Nothing

2026-07-11 via Nuitee
M
Michael solo_traveller us
9
2026-07-10 via Nuitee