Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Garden
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice breakfast
Cons:
Dirty towels
Small rooms
No air conditioning

Categories

Cleanliness
6.79
Several mentions of dirty pillows and towels, indicating a need for improved cleanliness.
Service
8.26
General mentions of friendly and helpful staff, though some criticized the service at breakfast and reception.
Location
8.8
Consistently noted as a strong point with convenient proximity to attractions and amenities.
Room Quality
7.25
Mixed reviews on room size and comfort, with some emphasizing small rooms and outdated decor.
Amenities
7.78
Good amenities mentioned but with slight complaints about mini-bar size and lack of air conditioning.
Value for Money
7.74
Good deals noted, though some guests felt the value did not fully meet expectations due to room issues.
Food and Beverage
8.29
Breakfast received positive feedback, especially for catering to dietary restrictions.
Overall Experience
8.26
Overall positive experiences recorded with affirmative remarks about returning to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:38

Property Description

Historic Charm

Step into a piece of history at Hotel Zurigo, a charming property located in the heart of Lugano. Housed in a historic building, this hotel offers en-suite rooms with complimentary Wi-Fi and a minibar, ensuring a comfortable stay for all guests.

Convenient Location

Situated just opposite the Lugano Centro Bus Stop, Hotel Zurigo provides easy access to explore the city. Within walking distance, guests can discover the beautiful Lake Lugano, vibrant Piazza Riforma with its variety of restaurants and shops, as well as the Palazzo dei Congressi Lugano and Parco Villa Ciani.

Accessible Attractions

With key attractions such as Palazzo dei Congressi Lugano and Parco Villa Ciani a mere 2-minute walk away, Hotel Zurigo is the ideal choice for travelers seeking both convenience and comfort in Lugano.

Book your stay at Hotel Zurigo now and experience the perfect blend of history, convenience, and comfort.

Important information:

Please note that an arrival after 22:00 is not possible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 951 reviews
Cleanliness: 6.79
Service: 8.26
Location: 8.8
Room Quality: 7.25
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 8.26
M
Marcel • extended_group • ch
8
Tolles Hotel an bester Lage für einen Kurztrip, aber bitte ohne Frühstück
Pros:

Tolle Lage, sauberes und gut ausgestattetes Zimmer (gutes Bett), freundliche Begrüßung

Cons:

Auswahl beim Frühstück war schwach, Brot war weder frisch noch von guter Qualität, Tisch sehr eng aufeinander!

2026-10-17 • via Nuitee
R
Rene • couple • at
8
2026-10-16 • via Nuitee
R
Rob • couple • nl
7
Pros:

Locatie prima

Cons:

Basic kamer voor de prijs op de 3e etage

2026-10-16 • via Nuitee
P
Philippe • couple • ch
8
2026-10-16 • via Nuitee
M
Maria Belen • couple • ar
7
Pros:

La ubicación es impecable.

Cons:

La habitación y el baño me parecieron chicos

2026-10-16 • via Nuitee
C
Chantal • solo_traveller • ch
8
Bien
Pros:

Bien placé, confortable

Cons:

Manque un rayon à la salle de bains pour poser la trousse de toilette

2026-10-15 • via Nuitee
S
Stefan • couple • ch
8
Entspannt
Pros:

Die Lage ist hevorragend um die Stadt und den See zu erkunden

Cons:

Die Beschilderung der Anfahrt für die Hoteleinfahrt ist nicht sehr übersichtlich.

2026-10-15 • via Nuitee
A
Angelo • family_with_children • ch
8
Warm
Pros:

Zimmer und Freundlichkeit des Personals.

2026-10-14 • via Nuitee
P
Peter • solo_traveller • ch
7
Pros:

Die Lage ist top. Direkt beim Busbahnhof

Cons:

Das Bett war nicht sehr komfortabel.

2026-10-14 • via Nuitee
F
Francesco • couple • it
5
Cons:

Purtroppo il soggiorno non ha soddisfatto le nostre aspettative.

Le fotografie pubblicate sembrano riferirsi alle camere di categoria superiore e non rispecchiano fedelmente la realtà della camera che ci è stata assegnata.

Gli spazi erano poco funzionali: la porta del bagno, ad esempio, non si apriva completamente a causa della vicinanza del letto. L’illuminazione era molto tenue, con luci fredde che rendevano l’ambiente poco accogliente, mentre i cuscini erano decisamente scomodi.

Anche la colazione si è rivelata piuttosto ordinaria, senza nulla di particolarmente apprezzabile. L’arredamento generale dell’albergo ci ha dato l’impressione di essere stato disposto senza un vero criterio, quasi esclusivamente per riempire gli spazi, senza particolare attenzione all’estetica e al comfort.

Nel complesso, abbiamo trovato la struttura poco curata nei dettagli e soprattutto poco confortevole. Ci aspettavamo un ambiente decisamente più accogliente e coerente con le immagini proposte.

Un’esperienza che, purtroppo, non ci sentiamo di consigliare.

2026-10-13 • via Nuitee
D
Daniel Strahm • couple • ch
6
2026-10-13 • via Nuitee
C
Cristina • couple • ch
9
2026-10-12 • via Nuitee
N
Nikolay • solo_traveller • cy
8
2026-10-12 • via Nuitee
A
Adam • couple • ch
8
2026-10-11 • via Nuitee
H
Hans-Joachim Gelke • couple • ch
7
Sauber, praktisch, etwas laut von aussen
Pros:

Sehr zentralw Lage

Cons:

Die Fenster haben den Lärm von lauten Autos und Motorrädern schlecht gedämpft

2026-10-08 • via Nuitee
G
Georg • couple • ch
7
2026-10-08 • via Nuitee
F
Fabienne • couple • ch
8
Top
Pros:

L emplacement

Cons:

Il manquait des verres à dents et le pommeau de douche était défectueux

2026-10-08 • via Nuitee
U
Udo • couple • ch
4
Drei Sterne fast etwas zu hoch bewertet.
Pros:

Zentrale Lage
Freundliches Personal

Cons:

Zimmer in die Jahre gekommen. Schlafen wegen Strassenlärm nur mit geschlossenen Fenstern und Klimaanlage möglich. Bettdecken und Kissen alt. Schimmel in der Dusche. Frühstück teils unappetitlich (Rühreier) Lieblos angerichtet.

2026-10-08 • via Nuitee
M
Marianne • couple • ch
8
Zentral gelegen, nahe am See - gute Basis, um Lugano und Umgebung zu entdecken
Pros:

Sehr zentral gelegen, Busbahnhof gleich gegenüber. So waren wir rasch auf dem Monte Bré und auf dem Monte San Salvatore. Bequemes Bett. Mit geschlossenem Fenster war es recht ruhig. Frühstücksbuffet war reichhaltig. Nettes Personal.

2026-10-07 • via Nuitee
S
Sabina • family_with_children • ch
8
Grosszügige gepflegte Räumlichkeiten an sehr guter Lage zum Wohlfühlen.
Pros:

Viel Platz im Zimmer, Badezimmer und in den Aufenthaltsräumen. Praktischer Parkplatz und vorallem sehr gute Lage und unglaublich freundliches Personal.

Cons:

Nichts wirklich, nur Kleinigkeiten wie Duschtuch etwas klein und Kaffee/Croissants dürften italienischer sein für meinen Geschmack.

2026-10-07 • via Nuitee