Hotel Etoile Du Nord

Hotels
7.9 (2733 reviews)
11 AV. SIDI MED BEN ABDELLAH , Tangier , ma

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Very good breakfast/buffet
Clean and well maintained areas
Good location for exploring
Rooftop dining/terrace praised
Quiet and comfortable rooms reported by some
Cons:
No or limited parking
Inconsistent housekeeping (towels, toilet paper, cleaning frequency)
Room faults (old mattress, broken curtain/remote)
Small/cramped bathrooms
Half‑board dinner service issues (delays, items unavailable)
Limited accessibility and some weak Wi‑Fi

Categories

Cleanliness
7.5
Generally praised (several mentions of 'propre', 'clean' and well maintained areas) but tempered by complaints about inconsistent housekeeping, insufficient towel changes, a report of dead cockroaches after disinfestation and one guest explicitly citing cleanliness as an issue.
Service
8.7
Strongly positive across many reviews: staff repeatedly described as helpful, friendly and accommodating (names praised, staff went beyond duty). A few notes about inattentive or scatterbrained staff exist but overall service is a clear strength.
Location
8.2
Multiple guests call the location 'well situated' or 'excellent' and strategically placed for walking; one repeated note that the hotel is not in the absolute city centre and taxis/public transport can be inconsistent, limiting full walkability.
Room Quality
7.2
Mixed feedback: some rooms described as new, comfortable and quiet, but several complaints about old/uncomfortable mattresses, broken curtains/TV remotes, insufficient towels and small/cramped bathrooms.
Amenities
7.3
Positive mentions include rooftop dining and hammam; negatives include repeated lack of parking, limited accessibility for special needs, scarce towel racks and at least one note of weak Wi‑Fi.
Value for Money
8
Multiple guests explicitly state good or very good value for the price and satisfaction with what was offered; occasional service/detail shortcomings slightly reduce this score.
Food and Beverage
8.6
Breakfast and rooftop food receive high praise (varied, fresh, very good, terrace service 10/10). Some complaints about dinner service on half‑board (delays, unavailable menu items) and a few missing breakfast product types.
Overall Experience
7.7
Overall stays are positive with many guests recommending the hotel for staff, breakfast and location; recurring operational issues (housekeeping consistency, parking, some room faults) keep the overall experience from being higher.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 12:30

Property Description

Luxurious Accommodation
This air-conditioned hotel, located just 1.5 km from Tangier Beach, offers a comfortable stay with guest rooms featuring balconies and private bathrooms.

Convenient Amenities
Enjoy a 24-hour reception, free Wi-Fi access, and a lounge area with a TV for relaxation. The hotel also has a tour desk to assist you in exploring the area.

Delicious Dining Options
Indulge in the on-site restaurant and start your day right with a continental breakfast served every morning.

Experience the best of Tangier at Hôtel Étoile Du Nord, only a 7-minute drive from the Kasbah Museum. Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 2733 reviews
Cleanliness: 7.5
Service: 8.7
Location: 8.2
Room Quality: 7.2
Amenities: 7.3
Value for Money: 8
Food and Beverage: 8.6
Overall Experience: 7.7
N
nans solo_traveller es
8
Pros:

Super petit déjeuner

2026-08-05 via Nuitee
H
HANANE solo_traveller fr
6
Pros:

Personnel serviable et agréable.
Petit déjeuner varié, produits frais et très bons.
Propreté des parties communes.

Cons:

Les équipements dans la chambre: matelas vieux et pas confortables, rideau non fonctionnel, télécommande de la télévision qui ne marche pas, serviettes de bain non suffisantes.
Le service d'entretien: nous avons séjourné une semaine, il a fallu demander le service du ménage, insister sur le fait de nous donner du papier toilette et de changer les serviettes de bain. Le ménage consisteait en un simple passage de serpillière.
Localisation: l'hôtel est certes pas loin du centre, mais si vous dépendez uniquement des transports en communs, essentiellement des petits taxi, il est parfois compliqué d'en avoir malgré leur grand nombre. Attention, vous ne pourrez pas tout faire à pied car l'hôtel n'est pas en plein centre.
Le diner inclut: grosse déception sur l'option demi pension, plus particulièrement du diner. Beaucoup de retard dans le service et la moitié des plats indiqués sur la carte ne sont pas disponibles. Néanmoins, personnel très agréable.

2026-08-03 via Nuitee
S
Setachi solo_traveller eg
8
Pros:

Propre et bien situé

Cons:

La proximité

2026-08-02 via Nuitee
M
Manuel García Bravo solo_traveller es
7
2026-07-25 via Nuitee
Y
Youssef family_with_children ma
7
2026-07-23 via Nuitee
J
John solo_traveller us
9
Excellent staff !
Pros:

Well my maintained , great breakfast !

2026-07-23 via Nuitee
A
Ana Margarida couple pt
7
2026-07-22 via Nuitee
C
Christelle solo_traveller fr
10
2026-07-22 via Nuitee
M
Mussa family_with_children nl
10
Een perfecte hotel
Pros:

De kamers zijn schoen.
Het eten is lekker
Locatie is uitstekend
Personeel is vreindelijk

Cons:

Niets viel me tegen.

2026-07-20 via Nuitee
I
Izza extended_group es
10
2026-07-20 via Nuitee
A
Ali couple de
7
Top Anlage für Stadt Erkundung Essen Top
Pros:

Das Essen auf der Dachterrasse 10/10 Top auch der Service

Cons:

Klima Kaputt. Bad zu eng.

2026-07-19 via Nuitee
B
Boudaoud Mohamed solo_traveller ma
8
2026-07-18 via Nuitee
B
Boudaoud Mohamed solo_traveller ma
8
Cons:

Il faut trouver une solution pour le stationnement

2026-07-18 via Nuitee
B
Boudaoud Mohamed solo_traveller ma
8
2026-07-18 via Nuitee
Z
Zineb couple be
7
Pros:

L’accueil des cuisiniers dont Marie pour le petit déjeuner.

2026-07-18 via Nuitee
N
Nawal family_with_children ma
6
Pros:

The breakfast was nice

2026-07-18 via Nuitee
H
Hafsa couple de
10
2026-07-18 via Nuitee
A
Ali couple us
10
We enjoyed our stay.
Pros:

The staff went beyond their duty and accommodate us .

Cons:

The cleanliness.

2026-07-17 via Nuitee
D
de passage solo_traveller ma
7
2026-07-15 via Nuitee
سيف خليفة الغافري couple ps
10
Shaimaa is the most pleasant employee to deal with and the most respectful.
Pros:

I liked the location, the staff's attitude, and the cleanliness of the hotel.

Cons:

Lack of facilities or equipment for people with special needs.

2026-07-14 via Nuitee