AC Hotel by Marriott Cincinnati at The Banks

Hotels
•
AC Hotels by Marriott
9.2 (811 reviews)
135 Joe Nuxhall Way , Cincinnati , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Excellent service
Positive dining experience
Cons:
Bathroom issues
Extra charges after check-out
Uncomfortable bed noted by one guest

Categories

Cleanliness
8.41
The sink in the bathroom did not drain well, which affects overall cleanliness.
Service
9.88
Dionte was highlighted as an excellent asset to the team, and overall service was described as friendly and helpful.
Location
9.92
Multiple reviews praised the convenient location near bars, restaurants, and local attractions.
Room Quality
8.37
The bed was comfortable, but some complaints about the bathroom amenities were noted.
Amenities
9.4
The rooftop bar and the area's facilities received positive mentions.
Value for Money
8.86
Generally perceived as good value, though one review noted extra charges after check-out.
Food and Beverage
9.41
Reviews praised the quality of food and drinks at the rooftop bar.
Overall Experience
9.38
Overall treated as a great experience with many positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 17:46

Property Description

Modern Comfort and Convenience

Located in the heart of Cincinnati, AC Hotel by Marriott Cincinnati at The Banks offers modern amenities and comfortable accommodations. The property features air-conditioned rooms with free WiFi, a fitness centre, and a shared lounge for guests to unwind. Each room is equipped with a flat-screen TV, a safety deposit box, and a private bathroom with complimentary toiletries.

Delicious Dining and Leisure Activities

Guests can enjoy a buffet breakfast daily and dine at the on-site restaurant. The hotel also offers a terrace, perfect for relaxing with a drink. For leisure activities, there is table tennis available, and the surrounding area is ideal for hiking and fishing.

Business and Pleasure Combined

Whether traveling for business or leisure, guests can take advantage of the business centre facilities and then unwind in the hotel bar. With popular attractions nearby such as Great American Ball Park and Freedom Center, AC Hotel by Marriott Cincinnati at The Banks is the perfect choice for your stay.

Book now for a memorable experience at AC Hotel by Marriott Cincinnati at The Banks!

Important information:

• Please note that rates inclusive of breakfast at this property are specifically allocated for parties of up to 2 adults and 2 children aged 12 years and under. Should your party exceed this allocation, additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 42 per day.

Location

Guest Reviews

9.2
Based on 811 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 8.37
Amenities: 9.4
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.38
D
dankC1650QT • Couples
10
Hallie’s helping hands
Pros:

Hallie gave exceptional service, she saw that I had a mental impediment and gave me my drink in an acrylic glass so I wouldn’t hurt myself and then went over my study flash cards

2026-06-17 • via Tripadvisor
Q
Q1688CKscottk • Business
10
A night out
Pros:

Hailie provided great service and wonderful menu recommendations

2026-06-17 • via Tripadvisor
B
bobbyfO1570WK • Business
10
Cool rooftop
Pros:

Hailie was the best and she made us feel so cool.

2026-06-17 • via Tripadvisor
S
sadiej182 • Family
10
Vibey atmosphere
Pros:

Hailie was the coolest. Definitely the new pre-game spot!

2026-06-16 • via Tripadvisor
4
412delaneyh • Family
10
10/10!
Pros:

Loved our experience here! We came right before a Reds game and it was perfect - not too crowded, perfect space to hang & a great view. Our server Hailie was so friendly and attentive. Will come again!

2026-06-16 • via Tripadvisor
B
Barb • couple • us
10
2026-06-15 • via Nuitee
T
tonyabS1314QM • Friends getaway
10
Reds game
Pros:

Great location. Clean and awesome rooftop.

2026-06-14 • via Tripadvisor
E
ebio2018 • Friends getaway
10
Great drinks with a great view!
Pros:

Niki was amazing! Super sweet and friendly, drinks were great too

2026-06-13 • via Tripadvisor
C
Cassie • solo_traveller • us
10
Pros:

Clean. Modern. Location

Cons:

Nothing. Everything was wonderful

2026-06-09 • via Nuitee
3
356addis • Friends getaway
10
Birthday dinner! Gabriella was amazing!
Pros:

I had Gabriella as my server for my birthday. She recommended the margarita flatbread to me, which was amazing. We will definitely be coming back!!

2026-06-06 • via Tripadvisor
H
haileysI4967AN • Friends getaway
10
AC UD
Pros:

Gabriella was my server and absolutely rocked it!!! She was attentive, kind, and sociable! Could not have asked for a better experience! Thanks.

2026-06-06 • via Tripadvisor
9
919lailap • Friends getaway
10
Perfect view! Perfect service
Pros:

Hailie was amazing!! Loved her!!! Highly recommend this place!

2026-06-05 • via Tripadvisor
J
jerronl2026 • Friends getaway
10
Gabriella
Pros:

Gabriella was so amazing and she really went above and beyond

2026-06-05 • via Tripadvisor
5
527tyt • Friends getaway
10
Gabriella was so attentive and Denny made amazing drinks
Pros:

Gabriella and Denny were amazing!! I’ll definitely be back!!

2026-06-05 • via Tripadvisor
R
Ronald • solo_traveller • us
10
Had a great birthday celebration! Will definitely stay here again!
Pros:

Location was awesome and everyone was so polite!

2026-06-02 • via Nuitee
C
Charis • solo_traveller • us
10
Pros:

The staff were all incredibly kind, the breakfast was divine and the hospitality was top notch.

2026-06-02 • via Nuitee
K
kristopherc437 • Friends getaway
10
Awesome
Pros:

Hailie was the greatest server! Super fast and super responsive! She got us drinks faster than the line. 10/10!

2026-05-30 • via Tripadvisor
T
Tour11438255241 • Friends getaway
10
My review
Pros:

Had a great time and Hailie was wonderful. She also smelled good

2026-05-30 • via Tripadvisor
I
Inspire28131934613 • Friends getaway
10
Hailey is the best
Pros:

Hailey was an amazing cocktail waitress. So sweet! She was so personable!

2026-05-30 • via Tripadvisor
L
livvih2026 • Friends getaway
10
Hailie Rocks
Pros:

Loved Hailie’s customer service- she was so sweet and accommodating.

2026-05-30 • via Tripadvisor