Viven Hotel

Hotels
6.6 (219 reviews)
365 Plaza, Valdez Center, San Nicolas, Ilocos Norte , Laoag , PH
+63 917 859 3450

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
3.74
Multiple issues mentioned regarding cleanliness, including blood stains on sheets and dust buildup.
Service
9.22
Staff were described as friendly and accommodating.
Location
9.76
Convenient location near shopping and food options.
Room Quality
4.7
Issues with room quality including problems with air conditioning and an insufficient bed.
Amenities
5.74
Limited amenities mentioned, with requests for hair dryers indicated.
Value for Money
5.7
Comments suggest the price is too high for the quality received.
Food and Beverage
7.25
Breakfast service timing critiqued, but not much detail on food quality.
Overall Experience
6.72
Overall experience was negatively impacted by cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:57

Property Description

Luxurious Accommodations
The modern and air-conditioned rooms at Viven Hotel offer free Wi-Fi, ensuring a comfortable stay for guests. Each room features a flat-screen cable TV, a desk, and a private bathroom with a hot and cold shower, along with complimentary toiletries.

Convenient Location
Situated in Sampong, Viven Hotel is conveniently located within walking distance to Robinsons Ilocos Norte and San Nicholas Cathedral Church. Additionally, the hotel is just a short drive away from Laoag International Airport, making it easily accessible for travelers.

Dining Options
With three dining options available at the hotel, guests can indulge in a variety of culinary experiences. From local cuisine, coffee, and pastries at Tribeca, to international dishes at Tio Padre, and desserts and tea at Bon Appetea, there is something to satisfy every palate.

Experience luxury, convenience, and culinary delights at Viven Hotel. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAO

Location

Guest Reviews

6.6
Based on 219 reviews
Cleanliness: 3.74
Service: 9.22
Location: 9.76
Room Quality: 4.7
Amenities: 5.74
Value for Money: 5.7
Food and Beverage: 7.25
Overall Experience: 6.72
D
Dominique Rodavia • couple • ph
6
2026-09-05 • via Nuitee
B
Benny • couple • us
6
Decent and good location
Pros:

Location

Cons:

Bad WiFi connection

2026-08-26 • via Nuitee
F
Felino • couple • us
5
I like the casino and the location
Pros:

The location is good.

Cons:

No hand towel and wash cloth

2026-07-22 • via Nuitee
R
Randolf • couple • ph
9
Good
Pros:

Location Nd cleanliness

Cons:

Elavator

2026-07-02 • via Nuitee
C
Christian • solo_traveller • us
8
Pros:

Need a fresher look

Cons:

None

2026-07-01 • via Nuitee
C
Cerina • family_with_children • us
5
Pros:

Proximity to a commercial zone and a shelter for the night (which was the main reason I checked in).

Cons:

Internet connectivity was on and off in my room. Drinking glasses at the lobby were all used and no replacement made for the next guests even after I asked for it. For a very hot day, this would have been a lovely thing for customers to enjoy.

2026-06-30 • via Nuitee
J
Jeremie • couple • ca
8
Pros:

Very close to transportation, the mall and it’s the centre of it all

Cons:

I wish it was bigger and showers had better pressure

2026-06-25 • via Nuitee
L
Lindsey • family_with_children • us
4
Pros:

Location

Cons:

Breakfast was not included in the price. We found several cockroaches in our rooms. The staff offered for us to change rooms, but there were still roaches. We had to purchase our own roach traps/spray since the hotel did not offer anything of the sort.

2026-06-25 • via Nuitee
V
Valdez • family_with_children • us
8
Pros:

Convient...easy transportation

Cons:

No hot water

2026-05-26 • via Nuitee
T
Tu Huu • couple • us
1
2026-05-23 • via Nuitee
T
Terje • couple • no
4
We think that you need to improve the cleaning, mostly the bathroom, several times we saw cookroaches, and musquito. Nev
Pros:

Close to robertson, that was good

Cons:

Little old

2026-04-17 • via Nuitee
J
Jenny • extended_group • us
3
Friendly staff, but the outdated rooms, cleanliness concerns, and noise made our stay below expectations.
Pros:

Location

Cons:

The hotel is outdated. The elevator is very limited (max 3 people and strict weight capacity), which is inconvenient. Upon entering the room, there were mosquitoes inside. The room and bathroom did not meet cleanliness standards. The bathroom felt old—the shower knob came off when used, and the shower floor was not tiled. You can also hear noise from outside, including neighbors closing doors and talking. Overall, the facilities need significant improvement and did not meet expectations.

2026-03-25 • via Nuitee
P
Pastacio Jr. Malabanan • family_with_children • ca
5
Improve cleanliness
Pros:

Close to mall

Cons:

Insects crawling (ipis) , old bedsheets and towels

2026-01-31 • via Nuitee
A
Arden Jay Ulep • couple • us
1
Pros:

Just convenient to Robinsons Mall

Cons:

Too expensive for a room you are getting could’ve been better

2026-01-20 • via Nuitee
W
Wilfred • couple • gb
9
2026-01-15 • via Nuitee
C
camille • couple • ph
6
Cons:

lack of lights. wifi not working

2026-01-05 • via Nuitee
N
NeilL • solo_traveller • us
6
Fair enough for the money
Pros:

Location is convenient if you want shopping and eating of different kind of foods.

Cons:

I saw 2 small cockroach running around the floor in the morning. Also, the water smell something at the start of the shower.

2025-11-23 • via Nuitee
R
Richard • family_with_children • ph
8
2025-11-14 • via Nuitee
N
Nicky Rizza • solo_traveller • ph
8
It’s a nice place hopefully they will add hair dryers. And for sure we will book again for our business trips in Laoag.
Pros:

It’s affordable and the location is near malls and the university I visited

Cons:

Only thing is that, I was given a room that needed to take the stairs and you can hear that they are doing some constructions in the another room however I truly understand the situation so I still recommend it.

2025-10-30 • via Nuitee
R
Rosary • solo_traveller • ph
8
Great location and friendly staff.
Pros:

The location is very good, just across Robinsons mall, restaurants, groceries and a bank. The check in is seamless as well as the check out. The staff are all accommodating as I requested hair dryer and iron.

Cons:

The heater in the shower takes time to warm up. Also the restaurant that serves breakfast opens at 7am, maybe they can open early for those travelling.

2025-09-28 • via Nuitee