Ascott Marunouchi Tokyo

Hotels
Ascott The Residence
1-1-1, Otemachi Park Building 22F - 29F , Tokyo , jp

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious rooms
Cons:
Limited food options
Maintenance issues raised

Categories

Cleanliness
8.83
Some reviews mention cleanliness positively, while issues were raised about the state of the bathrooms.
Service
10
Staff were highly praised for being extremely helpful and polite.
Location
9.8
The location was frequently described as convenient, being close to metro stations and key attractions.
Room Quality
9.84
Most reviews highlighted well-equipped and spacious rooms.
Amenities
9.29
Amenities received a positive reception, though some limited options for dining were mentioned.
Value for Money
9.32
Overall value was seen as good, though some guests felt food options were overpriced for the quality.
Food and Beverage
8.28
Breakfast options were limited, and no options for lunch or dinner outside breakfast were noted.
Overall Experience
9.83
Overall experiences were highly rated with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:11

Property Description

Discover the epitome of elegance and comfort at Ascott Marunouchi Tokyo, where luxury meets convenience in the heart of the city.

Unmatched City Views
Our elegantly furnished rooms on the upper floors offer breathtaking views of Tokyo, ensuring a mesmerizing backdrop for your stay. Enjoy the comforts of home with a flat-screen TV, spacious sofa, and a fully-equipped private kitchen featuring a microwave, refrigerator, and coffee machine.

Exceptional Amenities
Stay connected with free WiFi throughout the property and maintain your fitness routine at our state-of-the-art fitness center. Our 24-hour reception provides invaluable concierge services, ensuring you have everything you need at your fingertips.

Culinary Delights
Start your day with a sumptuous buffet-style breakfast at our on-site restaurant, and indulge in the vibrant culinary scene just a short walk away with numerous cafes and convenience stores.

Don't miss out on the chance to experience unparalleled hospitality; book your stay at Ascott Marunouchi Tokyo today!

Important information:

Guests must reserve a swimming pool with a maximum of 5 people per use (up to 60 minutes).
Swimming pool: 07:00–20:30

Please note that a maximum of 1 well-disciplined dog can be allowed to stay per room. Please contact hotel staff in advance for details.

Please note that the property can only accommodate dogs with a maximum weight of less than 8 kg.

All pets staying at this property must have up-to-date vaccinations.

Restaurant Triple One's business hours change depending on the season. Please contact the hotel for details.

Eelectrical inspection of the property will be carried out from 27/09/26 03:45 to 18:00.

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

Cleanliness: 8.83
Service: 10
Location: 9.8
Room Quality: 9.84
Amenities: 9.29
Value for Money: 9.32
Food and Beverage: 8.28
Overall Experience: 9.83
C
Carol solo_traveller us
10
Home away from home
Pros:

Modern rooms, some with city views, some with washer-dryer. Exceptionally clean, great beds, excellent, helpful staff. Also, if you get a room with a separate shower from the bathtub, it is the best shower in the world! Convenient location with lots of shops, restaurants, the subway and the central train station all accessible underground a few minutes walk away. The Imperial Palace gardens are a couple of blocks away for a morning run.

Cons:

I stayed a total of eight days in three different rooms and I liked everything about it

2026-08-20 via Nuitee
W
WENQIANG couple jp
10
2026-08-13 via Nuitee
M
Michelle couple tw
9
2026-08-07 via Nuitee
T
Tsai-Yu solo_traveller dk
9
Pros:

乾淨整潔

2026-07-11 via Nuitee
M
Mariia couple gb
10
2026-07-05 via Nuitee
U
Uraiwan solo_traveller th
8
Pros:

ความสะอาด สงบ

Cons:

อาหารเช้าน้อยมาก ควรปรับปรุง ไม่สมราคาห้องพัก

2026-07-04 via Nuitee
C
Costanza solo_traveller us
8
Pros:

Everything. Staff super nice and professional.

2026-06-28 via Nuitee
R
Ronald solo_traveller us
10
2026-06-22 via Nuitee
T
Taryn couple au
10
Lovely convenient stay in the heart of Tokyo
Pros:

So conveniently located, and very spacious, lovely hotel. The room was so spacious and roomy and having laundry facilities was an extra bonus. Very convenient and near to public transport links - would definitely stay again

2026-06-17 via Nuitee
C
Colijn couple nl
7
2026-06-07 via Nuitee
M
Masayuki couple us
10
2026-05-28 via Nuitee
G
Gwyn family_with_children us
10
Ascott Marunouchi Tokyo - Excellent Hotel
Pros:

The rooms were spacious, quiet, nicely appointed and kept spotless. The kitchen was useful for quick, small meals. The location was a 7 minute walk to Tokyo station for us. The staff were friendly and helpful on check in, check out & helping us forward luggage to the next hotel. We would definitely stay here again.

Cons:

Just be aware it takes about 4 hours to do one load of laundry, so you will need to plan for that. A small inconvenience to have nicely clean clothes!

2026-05-25 via Nuitee
C
Carolina couple us
10
Pros:

Everything!!! Best hotel ever

2026-05-23 via Nuitee
L
Leos couple cz
9
2026-05-23 via Nuitee
A
Akash couple in
5
Cons:

I had booked my stay for 6 nights. I landed in Tokyo and by an overnight flight, and I checked into the hotel act 10 o'clock in the morning.. What ten thirty I fought a guest who is staying with you for 7 nights, you could not offer him a complimentary early check in. The lady at the front desk told me that i will have to pay extra if I wanted to check-in at 10:30 AM for a guest who has taken and one night flight. And this is the second time I'm staying for longstain with you. This was quite unexpected and very annoying. I showed my displeasure on being asked to pay extra for early checking, and it was only a matter of few hours. But the lady insisted that she will not give me a complimentary early check-in being disgusted. I had to pay, and I got an early check.In done.

I called my sister to stay with us. Who joined us from Kobe? She too it was asked to pay for early check-in. I was hosting a and I paid for early checking this fight. I've heard checking in at 12:30. This is awful customer service. Especially when it comes two or repeat guest.

2026-05-23 via Nuitee
A
andrew couple au
10
Excellent
Pros:

Location. Modern and Clean

Cons:

Nil

2026-05-16 via Nuitee
H
HESHAM couple bh
9
2026-05-13 via Nuitee
L
Leos couple cz
10
2026-05-13 via Nuitee
I
Ihsan Wafi solo_traveller id
10
2026-05-07 via Nuitee
F
Fanta family_with_children th
10
Good sleep and clean
Pros:

Bed

2026-05-05 via Nuitee