OYO The Red Lion Hotel

Hotels
6.7 (1192 reviews)
2 Castle Street , Luton , GB

Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Luggage storage
Express check-in/check-out
Bar
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Poor cleanliness
Small room sizes
Lack of maintenance

Categories

Cleanliness
4.45
Multiple reviews noted significant issues with room cleanliness and maintenance.
Service
7.95
Overall staff was described as friendly and helpful, despite some negative mentions.
Location
8.45
Location is excellent, situated in the center of Luton.
Room Quality
4.95
Rooms are noted as small, unkept, and lacking proper cleaning.
Amenities
6.45
Basic amenities were provided, but there were complaints about lack of upkeep.
Value for Money
6.95
Value was mentioned positively in some reviews, but experiences varied.
Food and Beverage
7.45
Food received praise, particularly in the pub area.
Overall Experience
6.95
Mixed reviews overall, highlighted by location but marred by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:01

Property Description

Central Location in Luton
The Red Lion Hotel, located in the heart of Luton, offers free WiFi throughout the property. Guests can enjoy easy access to popular attractions such as the University of Bedfordshire and Luton Central Library, all within walking distance.

Comfortable Rooms and Dining Options
Each room at the hotel is equipped with modern amenities including a desk, flat-screen TV, and a private bathroom. Guests can start their day with a delicious Continental or Full English/Irish breakfast at the on-site dining area.

Leisure Activities and Nearby Hospital
For leisure, guests can engage in activities like golfing in the surrounding area. Additionally, the hotel is conveniently located just 4.3 km from Luton and Dunstable Hospital, ensuring peace of mind during your stay.

Book your stay at The Red Lion Hotel for a memorable experience in Luton.

Important information:

This property plays loud music on Fridays and Saturdays until 03:00 and some rooms may be affected by noise.

Parking is available on a first-come, first-served basis and is subject to availability

Please note that all guests need to provide a valid government-issued ID.

Please note that a valid photo ID corresponding to the name on the booking are required.

A deposit of £50 will be required upon arrival as a security deposit.

The deposit will be released/refunded after check-out, provided there is no damage to the property and the room key is returned.

Failure to return the room key will result in a full £50 charge.This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 1192 reviews
Cleanliness: 4.45
Service: 7.95
Location: 8.45
Room Quality: 4.95
Amenities: 6.45
Value for Money: 6.95
Food and Beverage: 7.45
Overall Experience: 6.95
P
Patricia • solo_traveller • md
1
Unprofessional hotel and stuff. Don’t book.
Pros:

I liked that it is a nice hotel close to the airport.

Cons:

They don’t have a reception and don’t write on their booking page that. I couldn’t check in because of that. I called them and they said they can’t help and dropped the phone. No support, no help, nobody cared. Bad service.

2026-09-19 • via Nuitee
A
Agnieszka • solo_traveller • pl
1
The ugliest place I have ever been.
Pros:

Nothing

Cons:

This is not a 3-star hotel. These are just rooms in a building behind a rough pub. The rooms look like they haven't been cleaned since Brexit. There is no reception and no 24/7 service, and a hole in the front door was covered up with paper. Filthy stains around the toilet, dirty bathtub. I left after just a few minutes. I still haven't received a refund, nor have I been issued an invoice. Neither the hotel nor Booking.com is responding to my emails.

2026-09-18 • via Nuitee
A
Albert • couple • gb
10
2026-09-14 • via Nuitee
S
SPYRIDON • couple • gb
4
Nice Location - Be careful with Parking!
Pros:

The location was perfect.
Easy walking distance to Centre and shops!
Staff was great!

Cons:

Parking was included, inserted my registration number and then we received a parking ticket for parking!
Probably the parking company doesn't collect the correct data!

2026-09-10 • via Nuitee
N
Najeeb • couple • gb
8
2026-09-08 • via Nuitee
F
Fensome • solo_traveller • gb
8
2026-09-07 • via Nuitee
K
Ken • solo_traveller • za
2
Cons:

There was no toilet paper in the room. I had to go and ask for toilet paper in the restaurant. The male proprietor shouts to the guy behind the bar give him some toilet paper like I was asking for a favor. Demeaning, now walking through the restaurant back to my room with 2 rolls of toilet paper.
The other staff where great as is the lady owner.

Was asked to pay a £40 deposit which I wasn't asked to do in my previous stay, which still hasn't been returned a week later.

I didn't expect luxury, it's literally a cheap place to stay over for an early flight, but there's basics that are expected

2026-09-04 • via Nuitee
K
Karen • solo_traveller • gb
9
Spacious, pleasant rooms
Pros:

Large spacious rooms. Clean. Decent bathroom

Cons:

TV not working.

2026-09-03 • via Nuitee
A
Angy • solo_traveller • ua
6
2026-09-03 • via Nuitee
S
Sylviana • solo_traveller • mu
1
It was a disgusting and Rubbish place I never ever stay in my life
Pros:

I don't like anything 😒

Cons:

I don't like anything in this room. The room was so dusty smell mould even when I put the fan on all the dust spread 🤧 🙃 everywhere. The bathroom smell like a pooped 💩 😩 omg smell really bad I will never come at this place again. But one thing I have to clarify you have to put the same on the website how the bedroom look like in a real like don't put something beautiful and when im going overthere it was different nothing look even similar otherwise I will never stay overthere.

2026-09-02 • via Nuitee
C
Catherine • couple • ie
3
Just ok for an overnight. Price represents the room.
Pros:

Location was goof for me

Cons:

Carpets and walls were filthy in hallways of rooms

2026-09-01 • via Nuitee
P
Pedro • solo_traveller • es
10
Un imprescindible de Luton
Pros:

El sitio perfecto, la mejor cocina hindú de Inglaterra, todo muy limpio, muy bien situado, céntrico y lo mejor, la atención al cliente

2026-09-01 • via Nuitee
M
Michael • solo_traveller • gb
7
Extra costs to lay out
Pros:

Comfortable good location

Cons:

Didn’t realise they now charge a security deposit of £40 still waiting to get it back Was not to happy about this!

2026-08-30 • via Nuitee
D
David • solo_traveller • gb
1
2026-08-19 • via Nuitee
G
Georgina • solo_traveller • gb
1
Pros:

Horrific.

Cons:

Everything.

2026-08-14 • via Nuitee
R
Reece • solo_traveller • gb
1
2026-08-12 • via Nuitee
S
Shine • solo_traveller • ie
8
Js
Pros:

Staff

Cons:

Between tiles and bath dirthy

2026-08-11 • via Nuitee
M
Mahey • solo_traveller • gb
5
Not impressed
Pros:

A Staff member helped with our luggage

Cons:

Carpark not easy to find.
Stairs worn out
Carpets needed updating
Hard getting to rooms especially with luggage
Food very bland even after we requested it to be spicy
£40 fob deposit as you checked in
Gates were being cleaned as we sat to eat out food
All the dust came our way
First room shown was very dusty amd windows could not be opened towel


Towel just left on the floor

2026-08-11 • via Nuitee
A
Anthony • solo_traveller • gb
9
2026-08-09 • via Nuitee
J
Jaz • solo_traveller • gb
7
2026-08-06 • via Nuitee