Ayre Hotel & Ayre Apartments

Hotels
8.2 (1451 reviews)
Ayre Road , Kirkwall , GB
+44 1856 873001

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Great food
Cons:
Noisy ventilation
Strict breakfast rules
Room cleanliness issues

Categories

Cleanliness
7.41
Some complaints about noisy ventilation and unclean toilet, affecting overall cleanliness perception.
Service
8.88
Staff are described as very friendly and helpful throughout various reviews.
Location
8.92
Multiple reviews highlight the central and convenient location for travelers.
Room Quality
7.87
Rooms are generally described as comfortable, but noise concerns were raised.
Amenities
7.9
Adequate amenities with some positive mentions of the bar and restaurant, but also some areas for improvement.
Value for Money
7.86
Good overall value, but some reviews mention the hotel rate was a bit expensive.
Food and Beverage
8.41
Positive remarks about breakfast and dinner, particularly the cocktails.
Overall Experience
8.38
Overall enjoyment of the stay with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:39

Property Description

Overlooking Kirkwall Harbour with Local Produce Restaurant

Comfortable Rooms with Sea Views and Free Wi-Fi

Convenient Location for Exploring Mainland Orkney

Book now to experience the charm of Ayre Hotel & Ayre Apartments, where you can enjoy picturesque views of Kirkwall Harbour while indulging in locally sourced cuisine. Relax in well-equipped rooms offering sea views, free Wi-Fi, and complimentary tea and coffee. Explore Mainland Orkney with ease, thanks to the hotel's proximity to ferry terminals and nearby attractions. Whether you're savoring a cooked breakfast in the on-site restaurant or venturing to historic sites like Skara Brae, your stay at Ayre Hotel & Ayre Apartments promises both comfort and convenience.

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.2
Based on 1451 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.38
M
Michael • couple • us
8
2026-09-19 • via Nuitee
M
Marion • solo_traveller • au
7
Pros:

Staff & Islay most helpful :)

Cons:

walking across from room to hotel for meals

2026-09-17 • via Nuitee
N
Naomi • solo_traveller • au
10
Fantastic stay at the Ayre Hotel
Pros:

I loved staying at this property. It was in a great location to walk and right across from the Harbour. The Reception staff were what made it. So lovely and helpful. All the staff were great and made the stay so good

Cons:

Nothing

2026-09-16 • via Nuitee
S
Steve • solo_traveller • gb
7
Average
Pros:

Location was perfect

Cons:

Price far to expensive then on arrival i was informed breakfast was extra!!!

2026-09-15 • via Nuitee
C
Carolyn • family_with_children • au
6
Some staff very unhelpful
Pros:

The location was OK.

Cons:

The bed! My bed was like trying to climb a 45 degree mountain. I complained to the staff twice and finally on the 3rd occasion l spoke to a different staff member and they came and fixed the bed. The base had collapsed.

2026-09-14 • via Nuitee
M
Melvin • solo_traveller • nl
7
2026-09-14 • via Nuitee
A
ALAIN • couple • ch
7
Pros:

Belle grande chambre, grand lit confortable, propre. Bon restaurant. Places de parking à l'avant et à l'arrière de l'hôtel.

Cons:

Léger cafouillage avec le bar, car lorsque vous souhaitez boire un verre à 18h30, il n'y a personne pour vous servir, on vous envoie au 2ème bar (!) accessible par le restaurant déjà plus que bondé. Rien compris, Le prix de la nuit me semble quand même exorbitant.

2026-09-14 • via Nuitee
M
Madeleine • couple • au
9
Comfort and quiet in Kirkwall
Pros:

Spacious, quiet and comfortable apartment in the heart of Kirkwall. The lift, ample parking, recliner armchairs, delicious dinner and view over the lake were much appreciated.

Cons:

Provide a Nespresso machine or cafetière for making coffee

2026-09-14 • via Nuitee
S
Scott • couple • gb
10
FANTASTIC
Pros:

The breakfast was very good coffee was great
The bed was very nice clean and comfy

2026-09-12 • via Nuitee
P
Penelope L • couple • us
7
Adequate accommodations, price seemed high for the quality.
Pros:

Good location, easy free parking at the hotel.

Nice view of harbor from our room.

Has an elevator...though on the top floor, there were 2 small sets of steps to negotiate with luggage, to reach our room.

Staff was friendly and helpful, but hotel seemed short-staffed. Front desk was periodically without personnel, and everyone seemed to be doing 2-3 jobs at once.

Cons:

The bathroom! Extremely small, and shower was over a high-sided tub, difficult and hazardous to get in and out of (no grab bars). Water pressure in the shower was not good.

2026-09-10 • via Nuitee
P
Peter WIEN • solo_traveller • at
10
2026-09-09 • via Nuitee
B
Brian Bygballe • solo_traveller • dk
8
Pros:

Beliggenhed

2026-09-09 • via Nuitee
J
John • extended_group • za
3
Our least favourite hotel on our trip. Unfriendly staff and overpriced for what it was.
Pros:

The hotel is well located in Kirkwall port.

Cons:

The receptionist was very unfriendly and quite rude. She made the entire stay uncomfortable.

2026-09-07 • via Nuitee
J
John • solo_traveller • gb
8
2026-09-05 • via Nuitee
A
Amit • couple • gb
9
Comfortable stay with nice view.
Pros:

We could not stay for the first night due to a cancelled flight, but on request, the hotel kept our booking for the next night and included free breakfast. Hotel is nice with a great view of the sea, with markets in walking distance. Very easy to get to and from Airport - bus stop is just 2 mts. away.

2026-09-02 • via Nuitee
D
Douglas • solo_traveller • gb
10
Really nice staff who were always busy. Pleasant sitting area in the bar. Meals in the restaurant were varied and hug
Pros:

Had obviously been given a facelift. Some ongoing outside, but inside the hotel was lovely.

Cons:

Nothing

2026-09-02 • via Nuitee
G
Gro Næss • solo_traveller • no
7
Pros:

Fin beliggenhet.

Cons:

Personalet virket stresset.

2026-08-31 • via Nuitee
K
Kuan Telman • solo_traveller • kz
6
2026-08-30 • via Nuitee
M
Mandy • couple • gb
10
Great stay but found it expensive. Wouldn’t stop me staying again though
Pros:

Clean and comfortable very friendly staff

2026-08-29 • via Nuitee
L
Louise • solo_traveller • gb
8
Lovely hotel despite shabby appearance outside
Pros:

Central location, close to everything. Outside of hotel looks shabby and unkept, dont let this put you off.
Clean and tidy inside. Rooms good size and clean. Bar lovely with large variety. Parking at hotel.
Staff friendly and helpful. would definitely recommend

Cons:

Shabby appearance outside. could do with a paint

2026-08-29 • via Nuitee