Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7
Several reviews noted issues with cleanliness, especially room maintenance.
Service
8.5
Staff was friendly and accommodating according to multiple reviews.
Location
8.5
Location is often praised, being near eateries and attractions.
Room Quality
7.5
Some complaints about noise and poor sound insulation affect room quality.
Amenities
8
Good amenities like a mini fridge and daily breakfast noted.
Value for Money
8.5
Many reviews highlight the value received for the price paid.
Food and Beverage
8
Breakfast variety was mentioned positively, although there were some complaints.
Overall Experience
8
Overall experiences were positive despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:19

Property Description

Crystal Lodge in Kota Bharu Kelantan offers air-conditioned rooms with an LCD TV and free Wi-Fi. Enjoy breakfast at Root Garden Cafe and Restaurant, just a short walk from Parkson Shopping Mall and Istana Kota Lama.

Comfortable Rooms: Featuring wooden flooring and furnishings, rooms include tea/coffee maker and personal refrigerator.
Convenient Location: Walking distance to Siti Khadijah Market and a short drive to Pantai Cahaya Bulan, Wakaf Bharu Train Station, and Pengkalan Chepa International Airport.
Guest Services: Business center, 24-hour front desk, and private parking available for guests.

Book your stay at Crystal Lodge for a relaxing and convenient experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KBR

Location

Guest Reviews

8
Based on 497 reviews
Cleanliness: 7
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
L
Lillian • solo_traveller • sg
6
Helpful staff but let down by loud aircon compressor
Pros:

The staff were helpful in my room requests for assistance

Cons:

The aircon compressor was making loud noises throughout the night

2026-09-18 • via Nuitee
A
AISYAH SAMSUDIN • solo_traveller • my
10
2026-09-05 • via Nuitee
N
Nik Mansor • solo_traveller • my
3
Pros:

TV tidak berfungsi dgn baik

Cons:

TV

2026-09-04 • via Nuitee
A
Azwaniza Binti • extended_group • my
7
2026-09-03 • via Nuitee
M
MUHAMAD ZULHILME • solo_traveller • my
10
Pros:

katil yg besar dan selesa
bilik yg bersih
aircond yg sejuk
breakfast yang sedap

Cons:

bilik air agak sempit sikit

2026-09-03 • via Nuitee
G
Gregorius • couple • au
7
Pros:

The restaurant

2026-08-31 • via Nuitee
F
Fazili • solo_traveller • my
9
2026-08-31 • via Nuitee
F
Federica • solo_traveller • it
10
Pros:

Siamo stati due notti a Khota Bharu prima di andare alle Perhentian, ma consiglierei di fare solo una notte. È sufficiente per visitare la città. Hotel molto pulito con colazione ricca.

2026-08-21 • via Nuitee
M
Mazz Mohd Zain • solo_traveller • my
7
2026-08-20 • via Nuitee
H
Han • solo_traveller • au
6
Clean and comfortable
Pros:

Chean, convenient to a few restaurants nearby, shower pressure was good, included breakfast was fairly substantial with a good variety.

Cons:

Location of rooms were a bit confusing. Rooms facing the main road might be prone to traffic noice for some light sleeper, if so ask for rooms facing the car park.

2026-08-11 • via Nuitee
W
Witek • solo_traveller • ch
5
2026-07-10 • via Nuitee
N
Noorsalmiza • solo_traveller • my
6
2026-06-30 • via Nuitee
N
NURUL • solo_traveller • my
10
Makanan & minuman byk pilihan.. Staff yg sentiasa membantu dan ramah.. temoat parking mudah
Pros:

Friendly & helpfull staff

2026-06-24 • via Nuitee
K
Kelvin • extended_group • my
10
Cons:

wifi reception in room uneven

2026-06-15 • via Nuitee
N
Nor Khazimah • solo_traveller • my
1
Don't Get Scammed!!!!
Cons:

They charge my card three times

2026-06-12 • via Nuitee
A
Ashikin • couple • my
5
2026-06-05 • via Nuitee
E
Emielia • family_with_children • my
7
2026-05-31 • via Nuitee
S
Skye • solo_traveller • au
7
2026-05-06 • via Nuitee
T
Tajudin • solo_traveller • my
10
Pros:

Good

Cons:

No

2026-05-04 • via Nuitee
G
Ghazali • solo_traveller • my
8
Pros:

Lokasi hotel

Cons:

Staf yg mesra pelanggan

2026-04-13 • via Nuitee