Crystal Lodge

Hotels
8 (489 reviews)
124 Jalan Che Su , Kota Bharu , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7
Several reviews noted issues with cleanliness, especially room maintenance.
Service
8.5
Staff was friendly and accommodating according to multiple reviews.
Location
8.5
Location is often praised, being near eateries and attractions.
Room Quality
7.5
Some complaints about noise and poor sound insulation affect room quality.
Amenities
8
Good amenities like a mini fridge and daily breakfast noted.
Value for Money
8.5
Many reviews highlight the value received for the price paid.
Food and Beverage
8
Breakfast variety was mentioned positively, although there were some complaints.
Overall Experience
8
Overall experiences were positive despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:19

Property Description

Crystal Lodge in Kota Bharu Kelantan offers air-conditioned rooms with an LCD TV and free Wi-Fi. Enjoy breakfast at Root Garden Cafe and Restaurant, just a short walk from Parkson Shopping Mall and Istana Kota Lama.

Comfortable Rooms: Featuring wooden flooring and furnishings, rooms include tea/coffee maker and personal refrigerator.
Convenient Location: Walking distance to Siti Khadijah Market and a short drive to Pantai Cahaya Bulan, Wakaf Bharu Train Station, and Pengkalan Chepa International Airport.
Guest Services: Business center, 24-hour front desk, and private parking available for guests.

Book your stay at Crystal Lodge for a relaxing and convenient experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KBR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 489 reviews
Cleanliness: 7
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
K
Kelvin • extended_group • my
10
Cons:

wifi reception in room uneven

2026-06-15 • via Nuitee
N
Nor Khazimah • solo_traveller • my
1
Don't Get Scammed!!!!
Cons:

They charge my card three times

2026-06-12 • via Nuitee
A
Ashikin • couple • my
5
2026-06-05 • via Nuitee
E
Emielia • family_with_children • my
7
2026-05-31 • via Nuitee
S
Skye • solo_traveller • au
7
2026-05-06 • via Nuitee
T
Tajudin • solo_traveller • my
10
Pros:

Good

Cons:

No

2026-05-04 • via Nuitee
G
Ghazali • solo_traveller • my
8
Pros:

Lokasi hotel

Cons:

Staf yg mesra pelanggan

2026-04-13 • via Nuitee
Y
Yusoff • couple • my
9
2026-01-19 • via Nuitee
G
ginevra • couple • it
8
Pros:

La L’hotel era in una buona posizione considerando che io l’ho scelto per la vicinanza all’aeroporto. La colazione era principlamente Asiatica. C’era del pane da tostare con la marmellata quindi è andata bene !

Cons:

Inizialmente mi hanno assegnato una camera che aveva le finestre sottilissime. Riuscivo a sentire tutto il traffico come se le finestre fossero inesistenti o stessi dormendo sul marciapiede.
Dopo aver chiesto alla reception per fortuna ho avuto la possibilità di avere un cambio stanza e sono stata bene

2026-01-19 • via Nuitee
A
Aida • extended_group • my
8
2026-01-19 • via Nuitee
M
Mat • couple • my
8
2026-01-15 • via Nuitee
M
Md Yusof • couple • my
8
Pros:

Location was good, room was clean and the breakfast was meeting my expectation.

Cons:

Nil

2026-01-15 • via Nuitee
N
Norul Aisya • couple • my
10
2026-01-10 • via Nuitee
R
Ramasamy • extended_group • my
10
2026-01-01 • via Nuitee
L
Leonardo • couple • au
7
2025-11-24 • via Nuitee
R
Rafida • family_with_children • my
6
Kepuasan pelanggan
Pros:

Location and clean

Cons:

Bilik sebelah. adalah ruang event . Saya baru check in Dan hendak rehat. Bunyinya bising Dan menganggu Kami . Tolong alert lah . Kalau sudah tahu Ada event,jgn beri Kami bilik itu . Perjalanan Kami ke Kelantan jauh.

2025-11-06 • via Nuitee
R
Roshilla • couple • my
10
2025-10-01 • via Nuitee
Z
zuhair • couple • my
8
2025-09-19 • via Nuitee
G
Global Coffee Resources • extended_group • my
8
Pros:

tambah kebaikan katil dan tv…

Cons:

so far good

2025-09-19 • via Nuitee
Z
zuhair • couple • my
9
2025-09-19 • via Nuitee