Chantry Hotel

Hotels
9 (1281 reviews)
8/9 sparhawk street , Bury Saint Edmunds , gb

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Bar
Fax/photocopying
Non-smoking throughout
Private parking
Daily housekeeping
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Excellent breakfast
Great location
Cons:
Mattress quality varied
Some issues with cleanliness
Parking tight
No lift access

Categories

Cleanliness
8.5
Rooms were noted as clean, but some concerns about maintenance were raised.
Service
9.5
Friendly and welcoming staff, generally good service experiences.
Location
9.5
Excellent central location for town access.
Room Quality
8.5
Rooms described as comfortable but with varied mattress quality and lighting issues reported.
Amenities
8.5
Basic amenities available; concerns about the absence of certain comforts like lifts.
Value for Money
9
Generally good value, though some perceived pricing as high for quality.
Food and Beverage
9
Breakfast quality noted as excellent, but some minor complaints.
Overall Experience
9.5
Overall positivity though with some small issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:00

Property Description

Luxurious Accommodation
Chantry Hotel, located in Bury Saint Edmunds, offers a 4-star experience with free WiFi, private parking, and a stylish bar. The rooms feature modern amenities including a flat-screen TV and a well-equipped private bathroom.

Convenient Location
Ideally situated just 1 km from The Apex and 5.5 km from Ickworth House, Chantry Hotel provides easy access to popular attractions in the area. Explore nearby landmarks such as Hedingham Castle and the University of Cambridge during your stay.

Relaxing Atmosphere
Unwind in the shared lounge or enjoy a drink at the bar, Chantry Hotel ensures a comfortable and relaxing environment for guests. With attentive staff and a non-smoking policy, your stay will be both enjoyable and memorable.

Experience luxury and convenience at Chantry Hotel. Book now for an unforgettable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

9
Based on 1281 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9.5
M
Michael extended_group gb
10
2026-08-25 via Nuitee
G
Gaye couple gb
10
Great place to visit Bury St Edmunds
Pros:

Excellent breakfast

Cons:

Bathroom needs modernisation

2026-08-22 via Nuitee
N
Nicola solo_traveller gb
9
I had a great time and I would choose this hotel again
Pros:

Very nice vibe. Excellent location

2026-08-21 via Nuitee
R
Rick solo_traveller gb
8
Pros:

Breakfast.
Shower.
Parking.

Cons:

Nothing.

2026-08-20 via Nuitee
H
Heather couple au
10
Perfect location. Comfortable, clean close to the town centre. Staff were great, breakfast was exceptional.
Pros:

Comfortable, clean and close to the town centre.

Cons:

There was nothing to not like about the Chantry hotel.

2026-08-20 via Nuitee
G
Glass solo_traveller gb
9
2026-08-18 via Nuitee
D
David couple gb
9
Clean,friendly and a great breakfast with a good location
Pros:

Close to town centre with hotel parking

Cons:

Nothing

2026-08-17 via Nuitee
J
Jenny solo_traveller gb
10
A lovely place to stay in Bury St Edmunds!
Pros:

This is a wonderful hotel right in the centre of Bury St Edmunds with easy access to the Abbey Gardens, Cathedral, and all the other facilities the town has to offer. It has parking for all guests and provides lovely breakfasts!

We always try and stay here when we come to visit the town as it is so well kept and has such good facilities.

We would highly recommend the Chantry Hotel.

2026-08-17 via Nuitee
I
Ian couple gb
9
Very good - a few very minor things stopped me giving 10/10
Pros:

Well maintained, excellent breakfast and very friendly staff, excellent service. Great location
Large bedroom and bathroom with rubber mat for bath - rarely provided.

Cons:

Carpark very limited and difficult with large car.
No lift, but am certain staff would have offered to assist if necessary.
Curtains non blackout so let light through in early morning. Bathroom window no blind or curtain
Bathroom a little dusty in places, just needed a little more care and attention, which at £189.00 B&B I would have expected.
For me the bed mattress was a little lumpy, but I still slept well.

2026-08-17 via Nuitee
J
JOHN solo_traveller gb
8
2026-08-15 via Nuitee
M
Mike solo_traveller gb
10
Great Hotel - a real find
Pros:

Clean, comfortable, spacious room with good facilities
Welcoming atmosphere
Helpful, informative staff
Really excellent location - everything within easy walking distance
Thoughtful, plentiful breakfast, well prepared & presented

Cons:

No shortcomings at all

2026-08-14 via Nuitee
M
Morris couple gb
9
Pros:

Lovely hotel in the middle of Bury staff amazing. Beds so comfortable didn’t wake up in time for breakfast!

2026-08-13 via Nuitee
M
Marianne couple gb
10
Always the best!
Pros:

We always stay at The Chantry - so lovely! Also, very convenient for the centre.

2026-07-22 via Nuitee
S
Simon couple gb
10
We were welcomed and shown to our room by a young gentleman our stay was very pleasant breakfast was very good and the s
Pros:

Very clean and comfortable

Cons:

Nothing

2026-07-19 via Nuitee
L
Liz couple gb
10
Perfect for BnB
Pros:

Our second visit here, just as good as the first.
Everything was excellent - staff, room, facilities & delicious breakfast. We’ll be very happy to return for a third visit in the future!

2026-07-19 via Nuitee
B
Beryl solo_traveller gb
10
Pros:

Very welcoming and cosy. Lovely breakfast selection. Spacious parking in the heart of the town.

2026-07-14 via Nuitee
A
Andrew couple gb
10
Perfect
Pros:

Very clean perfect overnight stay.

Cons:

No aircon but wasn’t tha bad tbf!

2026-07-12 via Nuitee
O
Oana solo_traveller gb
9
Pros:

Clean room

Cons:

A bit expensive

2026-07-12 via Nuitee
G
grahamrsimms solo_traveller hk
9
Pros:

Very pleasant public areas, nice rooms, great location, great breakfast.

Cons:

Not enough space in the bathroom to put toiletries, had to put stuff on the floor.

2026-07-11 via Nuitee
W
Woodcraft solo_traveller gb
10
Pros:

Great location, superb breakfast choices and made very welcome.

2026-07-11 via Nuitee