Four Points by Sheraton Manado

Hotels
•
Four Points by Sheraton
9 (456 reviews)
Jalan Piere Tendean Boulevard , Manado , ID

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Family friendly
Great service and food
Cons:
Cleanliness issues
Some amenities underperforming

Categories

Cleanliness
7.96
Reported cleanliness issues including stained sheets and ants.
Service
9.43
Staff were friendly, helpful, and attentive.
Location
9.47
Excellent location adjacent to a large shopping mall.
Room Quality
8.92
Rooms were clean, spacious with a beautiful view.
Amenities
8.95
Good amenities including a pool and fitness center.
Value for Money
8.91
Good value considering the location and service.
Food and Beverage
8.96
Food was delicious but dessert options could improve.
Overall Experience
9.43
Overall a very pleasant experience with a great hotel atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:10

Property Description

Luxurious Accommodation with Stunning Views

Spectacular Sea-View Restaurant
Indulge in a culinary journey with our on-site restaurant offering a diverse selection of international, Indonesian, and Chinese cuisine. Enjoy your meal while taking in breathtaking views of the sea.

Relaxing Outdoor Pool and Sun Deck
Unwind by our outdoor swimming pool on the sun deck, overlooking the serene sea. Perfect for a refreshing dip or soaking up the tropical sun.

Convenient Amenities and Services
From free WiFi throughout the property to concierge services and a business centre, we ensure a comfortable and productive stay for all our guests. Book now for a memorable experience at Four Points by Sheraton Manado.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDC

Location

Guest Reviews

9
Based on 456 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
G
Glenda • extended_group • au
6
So much room for improvement
Pros:

Beds were comfortable, location was excellent. We were unable to use the pool bar due to loud building work so we had to sit inside with no view but the lovely young man at the bar was very attentive and went out of his way to ensure I had a lovely cold glass of wine.

Cons:

Communication was not consistent. We paid for triple share and breakfast was included but only one king bed so we had to pay for an extra bed to be added. We planned to enjoy our last sunset in Sulawesi at the pool bar but the building work around that area meant we were unable to sit and have a conversation. The work was also right below our room and went until 11.00pm. In addition, there was a group gathering (maybe a conference) and they had a function outside on the rooftop with loud music until 2.00am. We did not sleep well.

2026-09-18 • via Nuitee
D
Daniel • solo_traveller • de
8
Tolles Frühstück, mega Aussicht Hozel aber über dem Zenit...
Pros:

GIGANTISCHES Frühstück
Tolle Aussicht

Cons:

Hier und da schon ein bißchen in die Jahre gekommen... Für ein oder zwei Nächte aber alles ok.
Für die Größe des Hotels ist der Pool und die Anzahl der Liegen viel zu klein / wenig.

2026-09-16 • via Nuitee
S
Sullivan • couple • us
8
2026-09-14 • via Nuitee
F
Franky • couple • nl
10
Dankzij Four Points Sheraton Manado en de vriendelijkheid van het personeel, hebben wij een onvergetelijke vakantie geha
Pros:

De vriendelijkheid van het personeel

Cons:

Het was prima

2026-09-11 • via Nuitee
S
Satoshi • solo_traveller • jp
8
夕日が綺麗なホテル
Pros:

大型モールに直接入ることができ、とても便利でした。窓から見える夕日も見事でした。角部屋だったので朝日も見ることが出来ました。初めてのマナドでしたが、1日観光にスタッフから良い運転手さんを紹介して頂き、楽しくマナドを過ごすことが出来ました。又来たいと思います。

2026-09-07 • via Nuitee
J
jasem • couple • kw
8
3 to 5 days good
Pros:

Location الموقع

Cons:

خدمات خارج الفندق صفر no anything outside hotel

2026-09-07 • via Nuitee
J
Jean-Louis • solo_traveller • fr
3
Pros:

Très décevant, surtout pour un hôtel de ce standing. La chambre est vieillissante, le drap était déchiré, une forte odeur de moisissure était présente et l’évacuation de la douche était bouchée.

Mais le pire reste l’isolation phonique catastrophique : j’ai entendu mes voisins parler toute la nuit, jusqu’à 4 h du matin. Impossible de dormir correctement.

L’hôtel nous a proposé une navette gratuite pour l’aéroport en guise de compensation, mais cela est clairement insuffisant au regard des problèmes rencontrés et de la nuit pratiquement blanche que nous avons passée. Un remboursement ou un dédommagement à la hauteur de la situation aurait été beaucoup plus approprié.

Très mauvaise expérience et rapport qualité-prix décevant. Je ne recommande pas cet hôtel.

2026-09-03 • via Nuitee
A
Anthony • couple • nl
8
2026-08-28 • via Nuitee
C
Claudio • extended_group • it
8
2026-08-27 • via Nuitee
W
wilfried • couple • fr
4
2026-08-27 • via Nuitee
C
Claudio • family_with_children • it
8
2026-08-27 • via Nuitee
R
Romain • solo_traveller • fr
8
Pros:

Chambre spacieuse et propre, lit confortable, bon emplacement proche d’un centre commercial

Cons:

Travaux autour de la piscine, massage bien mais propreté de l'institut à revoir (couverture sur les tables de massage + oreillers qui sentaient très mauvais), évènement le soir autour de la piscine jusqu’à 21h (nous n'avons été prévenu qu’1h avant avec un papier glissé sous la porte)

2026-08-25 • via Nuitee
A
Alain • couple • sg
6
Acceptable
Pros:

Good

Cons:

1) poor sound proofing
2) Toilet fixtures not working well

2026-08-25 • via Nuitee
P
Pinky • couple • id
9
2026-08-25 • via Nuitee
A
Ashley • family_with_children • us
10
Pros:

Room and lcoation.

2026-08-24 • via Nuitee
H
Helena • solo_traveller • de
10
Pros:

Die Lage des Hotels ist super zentral,gleichzeitig hat man von der Poolbar aus eine grandiose Aussicht über die Stadt und den Sonnenuntergang über dem Meer. Die Zimmer sind groß,modern und sehr sauber. Wir hatten von dort aus ebenfalls eine tolle Aussicht auf die wunderschöne Küste.
Das gesamte Hotelpersonal ist sehr zuvorkommend und freundlich. Wir waren nur für eine Nacht dort,wären aber auch länger geblieben,da es uns gut gefallen hat.

Cons:

Nichts

2026-08-22 • via Nuitee
M
Maria • couple • es
1
2026-08-20 • via Nuitee
D
David • family_with_children • es
9
2026-08-15 • via Nuitee
E
Eric • solo_traveller • fr
5
2026-08-14 • via Nuitee
T
tomoya • solo_traveller • jp
3
2026-08-12 • via Nuitee