Hotel Residence

Hotels
8.8 (1836 reviews)
Avenija Dubrava 70 , Zagreb , HR
+385 1 6441 777

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Positive staff service
Good breakfast quality
Convenient location
Cons:
Room temperature control
Issues with cleanliness
Extra costs for amenities

Categories

Cleanliness
8.3
Cleanliness is generally good, but there are mentions of issues such as water leaking and concerns about regular cleaning.
Service
9.3
Overall service is rated highly, with numerous praises for staff's helpfulness and kindness.
Location
9.3
The location is convenient, close to tram lines and city center, making it easy for visitors.
Room Quality
8.3
Rooms are spacious and comfortable but have issues with temperature regulation stated in some reviews.
Amenities
8.8
Amenities provided are satisfactory although there were some complaints about additional charges for the TV and spa.
Value for Money
8.3
While the prices initially seem good, extra costs may affect the perceived value.
Food and Beverage
9.3
Breakfast options are plentiful and delicious, receiving consistent positive feedback.
Overall Experience
8.8
General experience was positive but marred by some significant issues that affected comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:36

Property Description

Luxurious Accommodations

Hotel Residence offers elegantly decorated air-conditioned rooms featuring marble bathrooms, flat-screen TVs, and minibars. Upgrade to a room with a hot tub for added luxury and comfort during your stay.

Relaxation and Wellness

Indulge in the spa and wellness area with a sauna and steam bath, perfect for unwinding after a day of exploring Zagreb. The relaxation area with plush loungers provides a serene atmosphere to recharge and rejuvenate.

Convenient Location and Amenities

Located next to a tram stop, the hotel provides easy access to the city center and popular attractions like Maksimir Park and Football Stadium. Enjoy complimentary Wi-Fi, a stylish lounge bar, and 24-hour reception for a seamless and enjoyable stay.

Experience luxury and convenience at Hotel Residence - book your stay now for a memorable Zagreb getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Location

Guest Reviews

8.8
Based on 1836 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 8.8
M
Maja251 • solo_traveller • hr
10
2026-10-30 • via Nuitee
M
Moritz • couple • de
3
Not recommended – better to choose a different hotel
Pros:

Basically, unfortunately, nothing at all—except for the relatively fair and affordable asking price. Yet even that is too much to pay for absolutely nothing in return!

Cons:

Personally, I had a very bad experience at the Hotel Residence. I was lied to, and no refund was provided. They took my money without delivering any service in return. The parking spaces in the backyard are insecure. Cement/plaster is falling from the wall onto the vehicles, and suspicious individuals are hanging around the parked cars. The hotel is located on a main road. The level of cleanliness—even in the lobby—leaves much to be desired. I cannot recommend it!

2026-10-30 • via Nuitee
M
Milan • solo_traveller • hr
10
2026-10-30 • via Nuitee
A
Alessandro • family_with_children • it
10
2026-10-28 • via Nuitee
M
Maro • family_with_children • hr
8
2026-10-28 • via Nuitee
M
Mura • family_with_children • hr
10
2026-10-28 • via Nuitee
B
Baleanu • solo_traveller • ro
2
Nu este de stat.
Pros:

La inceput totul a fost acceptabil cum am ajuns. Camera nu foarte curata, stricaiuni prin camera, tavan inundat. Nu am bagat de seama atat de tare.
Baia a fost ok

Cons:

Managerul hotelului nu a vrut sa imi puna la dispozitie camere video dupa ce masina mea a fost lovita de o alta masina in parcarea acestora. A trebuit sa vina politia ca sa le pune la dispozitie. Pe langa asta Managerul hotelului a sters urmele de lovitura de pe masina mea. Totul a fost inregistrat si dat politiei.
Nu recomand acest hotel si nu voi mai sta vreodata acolo

2026-10-28 • via Nuitee
ĐURĐA • family_with_children • hr
10
2026-10-26 • via Nuitee
J
Jeroen • family_with_children • nl
7
Ik zou volgende keer iets anders boeken
Pros:

Personeel was vriendelijk.

Cons:

Wij hadden een grote kamer gekozen met extra bed maar dat stond er niet, we konden niet normaal douche omdat er geen douchestang was en moesten in bad staan terwijl en een losse douche zou zijn en het ontbijt viel tegen.

2026-10-25 • via Nuitee
M
Marina • family_with_children • hr
9
2026-10-25 • via Nuitee
K
Kim • couple • nl
6
Beetje teleurgesteld
Cons:

Wij sliepen aan de voorkant, aan een hele drukke weg..
Ontzettend veel last van gehad.
Ontbijt was matig, kamers mogen schoner.
Te duur voor wat je krijgt.

2026-10-25 • via Nuitee
M
Marinela • solo_traveller • hr
10
2026-10-24 • via Nuitee
D
Dragica • couple • nl
10
Pros:

Alles is goed

2026-10-23 • via Nuitee
V
Vaidas • solo_traveller • lt
10
2026-10-21 • via Nuitee
D
djuro • family_with_children • hr
10
2026-10-20 • via Nuitee
M
Mario • family_with_children • hr
7
2026-10-20 • via Nuitee
V
Vuković • family_with_children • hr
10
2026-10-16 • via Nuitee
M
MUSTAFA • solo_traveller • tr
5
Cons:

Yoldan geçen Araç sesleri çok fazla odaya geliyordu

2026-10-15 • via Nuitee
R
Roman • family_with_children • ua
9
2026-10-15 • via Nuitee
T
Tim • solo_traveller • si
9
2026-10-13 • via Nuitee