Holiday Inn Express & Suites - Fort Mill by IHG

Hotels
•
Holiday Inn Express
8.9 (617 reviews)
1655 Carolina Place Drive , Fort Mill , US
+1 803-802-0300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Inconsistent housekeeping
Breakfast quality issues
High rates for solo travelers

Categories

Cleanliness
8.48
Some reviews indicated cleanliness issues such as inconsistent housekeeping and reports of mold.
Service
9.45
Most reviews praised the friendliness and helpfulness of the staff, but there were some negative experiences with service.
Location
9.49
Repeatedly mentioned as a positive aspect, particularly its proximity to attractions and ease of access.
Room Quality
8.94
Rooms described as comfortable, though some issues with maintenance were noted.
Amenities
8.97
Breakfast options received mixed feedback but overall amenities are standard for the hotel tier.
Value for Money
8.43
Some guests felt the price was high for a solo traveler, impacting perceived value.
Food and Beverage
7.98
Breakfast quality and variety received several complaints, leading to a lower score.
Overall Experience
9.45
Many guests enjoyed their stays and expressed a desire to return, indicating a strong overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:12

Property Description

Convenient Location
Located just 11 km from Carowinds Amusement Park, Holiday Inn Express & Suites - Fort Mill, an IHG Hotel offers a prime spot for both leisure and business travelers.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms equipped with essential amenities like a coffee machine, fridge, and microwave. The hotel also features a seasonal outdoor pool, fitness center, and free WiFi throughout the property.

Activities and Services
Guests can unwind on the sun terrace, explore nearby attractions like SouthPark Mall and Bank of America Stadium, or take advantage of the hotel's laundry service and business facilities. Whether it's hiking, golfing, or fishing, there's something for everyone at Holiday Inn Express & Suites - Fort Mill.

Ready to experience a seamless blend of comfort and convenience? Book your stay now at Holiday Inn Express & Suites - Fort Mill, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 617 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 9.45
T
Tracy • couple • us
9
2026-09-18 • via Nuitee
J
Jeanne • extended_group • us
8
Pros:

Front desk staff very helpful.

Cons:

Coffee maker broken at breakfast.

2026-09-12 • via Nuitee
E
Evan • solo_traveller • us
8
Perfect if you don’t need to do laundry and like the mattress
Pros:

Overall great amenities. Beds slightly firmer than i prefer

Cons:

Coin operated laundry machine

2026-09-05 • via Nuitee
S
Serhat • family_with_children • us
10
Wonderful just wonderful
Pros:

10/10…The manager,Ms Rachel…So helpful so understanding…

2026-09-03 • via Nuitee
C
Carmine • solo_traveller • us
8
2026-09-01 • via Nuitee
J
jill • family_with_children • us
9
Pros:

Room was very comfortable with comfortable seating and beds. Staff was wonderful and accommodating. Breakfast was good.

Cons:

Very pricy.

2026-08-24 • via Nuitee
H
hornsby • couple • us
10
2026-08-13 • via Nuitee
M
McDonald Jr. • solo_traveller • us
9
2026-08-06 • via Nuitee
L
Laurie • couple • us
10
My stay was truly wonderful thanks to the staff.
Pros:

The staff, especially Ms. Kelly. Staff was very kind, thoughtful and accommodating with a generous heart and smile. The best experience I’ve had with hotel staff.

Cons:

A few guests smoking at the pool site and the smoke traveling to the guests rooms. I didn’t complain, but it would be nice to post a large No Smoking sign at the pool.

2026-08-02 • via Nuitee
A
April • solo_traveller • us
9
2026-07-16 • via Nuitee
E
Eva • solo_traveller • us
9
2026-07-12 • via Nuitee
A
Alexander • family_with_children • ca
10
2026-07-06 • via Nuitee
K
Kimberly • family_with_children • us
10
Pros:

everything

Cons:

friendly staff

2026-06-21 • via Nuitee
F
Felecia • solo_traveller • us
10
2026-06-17 • via Nuitee
E
Eva • family_with_children • us
9
2026-06-07 • via Nuitee
B
Brooke • solo_traveller • us
9
Pros:

It was very close to where I needed to be. Centrally located close to the expressway.

Cons:

Na

2026-05-31 • via Nuitee
F
Flor • family_with_children • us
8
Our stay was short, but we plan to return to the same hotel in June if we find good nightly rates.
Pros:

I was a little nervous about the hotel selection, but in the end I was really impressed with everything: good cleanliness, a good breakfast, very friendly staff, and excellent service.. The gym is okay. Everything was well organized.

Cons:

The pool is very small. A little more attention to detail is needed around the edges of the bathrooms when it comes to cleanliness.

2026-05-25 • via Nuitee
J
Jomo • solo_traveller • us
10
2026-05-24 • via Nuitee
T
Tonya • family_with_children • us
9
Great stay at Holiday Inn!
Pros:

Breakfast was fresh and hot with plenty of options during our stay. The kitchen area was clean and well stocked and easy to navigate. I wanted some pancakes but couldn't figure out how to work the pancake machine (my first time seeing one:-)

Cons:

The only thing I didn't like was how difficult it was to get into the actual hotel parking lot. The side entrance was barricaded with debris and prevented us from getting into the parking area. I had to call the hotel attendant to get directions on how to get to the hotel. We could see the hotel but couldn't get to it due to the entrance being blocked off and we kept driving in circles trying to find the entrance (directions given by MapQuest)...

2026-05-21 • via Nuitee
G
Garlena • solo_traveller • us
10
2026-05-19 • via Nuitee