La Grande Hotel

Hotels
6.4 (48 reviews)
Bombo Road , Kampala , UG

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Good food
Cons:
Poor service
Poor WiFi
Bedding issues

Categories

Cleanliness
4.65
General mention of poor service affecting cleanliness perception.
Service
6.65
Customer care is poor; staff needs significant improvement.
Location
7.65
The location was praised as nice.
Room Quality
5.65
Bedding needs improvement.
Amenities
5.65
WiFi is poor, and amenities like a gym were expected.
Value for Money
6.65
Varied experience; some elements did not meet expectations.
Food and Beverage
7.65
Good food received positive remarks.
Overall Experience
6.65
Mixed feelings; some positive experiences but substantial areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:51

Property Description

Luxurious Accommodation with Top-notch Amenities

La Grande Hotel in Kampala offers a luxurious stay just 3.6 km from Kasubi Royal Tombs. The 4-star hotel boasts air-conditioned rooms with free WiFi, a garden, terrace, and a restaurant.

Unparalleled Services

Guests can enjoy free private parking, a bar, shuttle service, and currency exchange. The attentive staff also provides room service and valuable local information at the reception.

Delicious Dining Options

Start your day with a delicious breakfast offering buffet, continental, or Full English/Irish options.

Experience comfort and convenience at La Grande Hotel - book now for an unforgettable stay in Kampala!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.4
Based on 48 reviews
Cleanliness: 4.65
Service: 6.65
Location: 7.65
Room Quality: 5.65
Amenities: 5.65
Value for Money: 6.65
Food and Beverage: 7.65
Overall Experience: 6.65
D
Derek • solo_traveller • bs
9
The only problem is when you book on Booking.com they have a hard time
Pros:

Location

Cons:

Convenience

2026-10-31 • via Nuitee
M
Michael • solo_traveller • dk
9
Pros:

Vidunderligt personale. God service. Altid smilende

Cons:

Intet

2026-10-08 • via Nuitee
M
Marten • solo_traveller • nl
6
Pros:

Het zwembad

Cons:

Ja het zat aan een Hoofdweg en geluidsisolatie was niet zo geweldig dus heb niet goed kunnen slapen

2026-05-28 • via Nuitee
R
Rickson • solo_traveller • za
6
Pros:

Problem with shower quality and hot water using hand held showers. Hotel is old and not well maintained

Cons:

Hotel is old and bathroom facilities not great

2026-03-16 • via Nuitee
J
Juliet • solo_traveller • za
6
It was pleasant ,comfortable, and clean
Pros:

it was okey, would do with more variety

Cons:

Shower system not easy to use

2026-02-25 • via Nuitee
R
roger • couple • se
9
2026-02-23 • via Nuitee
W
Washiali • couple • ke
1
I didn’t stay, use booking.com here at your own risk.
Pros:

N/A

Cons:

I reached there, and they told me that they were seeing my booking at that time. Mind you I had booked in the morning two Deluxe Rooms and even received a confirmation message for the same. They wanted to offer us single rooms at the price of the Deluxe Rooms. I was with my Mum and we declined.

2026-02-10 • via Nuitee
R
Robert • solo_traveller • ae
6
Pros:

Cleaness

Cons:

None

2026-01-25 • via Nuitee
A
Aina Indileni • couple • na
5
It is a good place.
Pros:

It was close to where I needed to go.

Cons:

Standards hotel beverages (tea, cofee, hot water kettle) are extra on a cost. Showers are provided with bar soaps only. Bath tabs not functional, but we managed with the shower. They must to take care of rats in the rooms. They do have mosquito nets for that need. Breakfast was ok. Security is good. Car access to rooms. Security guard by the gates. We were assisted to find our way around. One man called Vincent working offering transport services with the hotel escort us to shopping mall. Very helpful.

2026-01-19 • via Nuitee
E
Ellen • family_with_children • gb
8
Service is good
Pros:

Staff friendly
Good food

Cons:

Bedding old

2026-01-19 • via Nuitee
E
Ellen • family_with_children • gb
7
It was good,staff friendly
Pros:

Location
Food

Cons:

Bedding

2026-01-19 • via Nuitee
P
Philomena • couple • ke
9
2025-12-20 • via Nuitee
H
Hamidah • solo_traveller • ug
3
Poor experience
Pros:

The format of the bed bouncing.

Cons:

Customer care is poor, waiters need to be educated on what to do, and when to do, they need wake up lessons every three months, and you have to evaluate them on a daily basis! They are totally killing the business especially those who serve breakfast, I can't remember their names but I would mention them out so that you know. Otherwise keep moving forward.

2025-12-04 • via Nuitee
J
Jonathan Marcel • solo_traveller • de
7
2025-11-24 • via Nuitee
I
Ilomechine • couple • ng
10
2025-11-04 • via Nuitee
B
Brandon • couple • us
10
Pros:

Perfect place to relax!

2025-10-26 • via Nuitee
S
Sserunkuuma • couple • ug
5
2025-09-20 • via Nuitee
G
Gurara • extended_group • et
5
Long
Pros:

Poor WiFi services and as being four star hotel, they should have served with GYM in addition to swimming pool.

Cons:

Breakfast contents

2025-08-27 • via Nuitee
F
Fredrick • couple • ug
8
All was well, no bad feelings
Pros:

Breakfast was good, the location was nice and almost everything

Cons:

The shower needs to be worked on

2025-08-06 • via Nuitee
S
Samuel • review category business travellers • ug
8
Very good
2025-06-12 • via Nuitee