Hotel Via

Hotels
8.5 (856 reviews)
138 King Street , San Francisco , US
+1 415-200-4977

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff
Excellent, central location (near Oracle Park, waterfront, tram)
Modern, stylish property
Comfortable rooms
Nice rooftop bar and good amenities
Clean and neat in many stays
Cons:
Stained/gross carpet and occasional spots in rooms
High price / poor value for money
No on-site restaurant and parking is expensive/complicated
Problematic room lighting/tablet control (master switch issue)
Privacy issues from windows facing parking garage
Occasional poor room allocation next to elevators/check-in

Categories

Cleanliness
7.5
Mixed comments: several guests praised general cleanliness while multiple reviews call out stained/gross carpet and spots on nightstands, indicating inconsistent housekeeping.
Service
9.6
Strong positive sentiment: staff repeatedly described as very friendly, welcoming and helpful; one notable service lapse on a lighting/maintenance issue was reported but overall service is a standout.
Location
9.6
Very positive: numerous guests praised the central location, easy access to Oracle Park, waterfront walks, tram stops and local attractions.
Room Quality
7.8
Mixed: rooms are comfortable for many guests, but complaints include small room size for the price, stained carpet, privacy issues with windows facing garages, and a problematic lighting/tablet control system.
Amenities
9.4
Generally positive: rooftop bar and modern, stylish property amenities were noted positively; however, guests did note the lack of an on-site restaurant and parking facilities.
Value for Money
6.5
Negative sentiment: multiple reviewers called the hotel overpriced for what is provided (high room rates, expensive or complicated parking), lowering perceived value.
Food and Beverage
7.8
Moderately positive but limited: rooftop bar praised for ambiance though drinks were described as pricey; absence of an on-site restaurant was noted.
Overall Experience
9.8
Overall stays described as enjoyable and convenient by many guests (clean, comfortable, excellent staff and location), despite the specific issues above; net experience is strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Modern Luxury in South Beach

Luxurious Accommodations: Hotel Via offers modern, custom-made furniture and stunning views of Oracle Park and the city skyline. Relax in style with flat-screen TVs, free toiletries, and high-speed WiFi.

Rooftop Oasis: Indulge in the rooftop bar's 360-degree views of Oracle Park, the Bay, and San Francisco. Unwind with cocktails and small plates made from seasonal ingredients at the onsite bar and restaurant.

Convenience at Your Fingertips: With a 24-hour front desk, breakfast café, meeting room, event space, communal workspace, and fitness center, Hotel Via ensures a seamless stay. Explore nearby attractions like Union Square and Moscone Center, all just a short distance away.

Book your luxurious stay at Hotel Via for an unforgettable San Francisco experience.

Important information:

Complimentary rooftop bar & lounge access is available between 5PM to 10 PM dailyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 856 reviews
Cleanliness: 7.5
Service: 9.6
Location: 9.6
Room Quality: 7.8
Amenities: 9.4
Value for Money: 6.5
Food and Beverage: 7.8
Overall Experience: 9.8
F
Fredy • family_with_children • at
7
Pros:

Sehr nettes Personal, großräumig

Cons:

Der Teppich im Zimmer , dieser war vielleicht sauber aber man sah über dreckige Flecken..bissi unhyghenisch

2026-10-28 • via Nuitee
J
Janis • solo_traveller • gb
8
A comfortable and enjoyable stay in a modern, well-located hotel with excellent staff, although the
Pros:

I liked that the hotel is modern, stylish, clean, and very comfortable, with an excellent location that makes it easy to get to my destination in the city. The reception staff were particularly friendly, welcoming, and helpful, which made the experience even more enjoyable. Overall, I had a great stay.

Cons:

The downside was the price, which I felt was a little high for a boutique hotel that does not have its own restaurant or parking facilities and the lighting was a bit dim in the lift area and inside the lift.

2026-10-26 • via Nuitee
B
Brigit • solo_traveller • us
9
I'd stay again, as the place was nice and convenient for my travel plans
Pros:

Very comfortable room; the rooftop bar was very nice (although my drink was pretty pricey!), very friendly and helpful staff. It was nice to be able to walk along the waterfront directly from the hotel.

Cons:

The large window was nice, but it looked directly onto the parking garage next door. I felt like I had to keep the blackout shades drawn for privacy. Perhaps install additional sheer curtains/shades, so during the day, your guests can have privacy without blocking out the sunlight. Parking was complicated (needed an app I didn't have) or $75 for valet, although it was nearby.

2026-10-16 • via Nuitee
K
Karen • couple • us
10
Pros:

Location

2026-10-13 • via Nuitee
A
armando • couple • us
9
2026-10-12 • via Nuitee
J
jackie • solo_traveller • us
8
Pros:

Good location nice amenities

2026-10-11 • via Nuitee
J
Joel • solo_traveller • us
5
Everything was fine until I tried to turn the lights off.
Pros:

The location, the staff and the room were great BUT….

Cons:

….The tablet necessary to control the electricity could not connect (I rebooted it three times and got the “No Connection” message) and individual lights in the room do not have individual switches. The only way to turn off one light was to turn off them all with the “Master Switch” which, of course, resulted in a completely dark room. I was told that the maintenance staff had gone home, that this issue occurred occasionally and that no one could correct this dark and potentially dangerous problem. However, “we’ll be happy to bring you a lantern.” Seriously?!? A hotel of this “standing” and price gives me a battery-operated lantern to use to get to the “Master Switch” and turn the lights on?
The last time that happened to me was in Kinshasa, Zaire, in 1974 (remember “Rumble In the Jungle”) and all the lights went out at the Intercontinental Hotel (now the Pullman Kinshasa Grand Hotel). Not only did they give me a torch but they also profusely apologized and comped me one night.
At the Via when I checked out at 7 a.m. in the almost dark morning to get to an appointment? No profuse apologies, no comp, no nothing. They didn’t even offer to change my room.

2026-10-08 • via Nuitee
D
Damien • couple • us
3
For the price having the first room didn’t seem like much of a value, spots on the night stand next to the bed.
Pros:

Close to the park

Cons:

I’ve stayed here 4 times no and this time the room was the very first room attached to the check in and next to elevators.

2026-09-13 • via Nuitee
D
Daily • couple • us
7
2026-09-09 • via Nuitee
G
Gaetano • solo_traveller • it
9
un hotel perfetto per la città
Pros:

Hotel in posizione centrale che consente di vivere al meglio l'esperienza della città.. la fermata del tram per raggiungere i pier e proprio a due passi e camminando si arriva al tram per raggiungere cinatown e north beach

Cons:

mi è sembrato tutto molto buono e non posso identificare nulla che non mi sia piaciuto

2026-09-09 • via Nuitee
T
Tatiana • solo_traveller • it
8
Pros:

Tutto

Cons:

Niente

2026-09-02 • via Nuitee
C
Celeste • couple • us
10
It was an amazing stay and very convenient for the reason we were going to San Francisco for !
Pros:

Love the distance to oracle park! Very clean and very neat!

Cons:

N/A

2026-08-31 • via Nuitee
K
Karen • couple • us
6
Location is what works.
Pros:

The location is the best for Oracle park

Cons:

Over priced for what you get. Small room, gross stained carpet all for the low price of $500 a night +$95 daily for parking. Only in the city can you get away with this.

2026-08-30 • via Nuitee
J
Jeannette • couple • us
9
2026-08-25 • via Nuitee
B
Bhawana • couple • us
10
2026-08-25 • via Nuitee
J
Jacques • extended_group • ch
8
Stadtmitte trotzdem ruhig.
Pros:

Modern und ansprechend.

2026-08-21 • via Nuitee
B
Brandi • extended_group • us
10
2026-08-20 • via Nuitee
P
pamelapD3770XR • Couples
2
I wouldn’t stay again
Pros:

I would not recommend staying here. Go to the Hyatt or Luma. No onsite services available, the rooftop bar is okay, but very small and not worth it. They say they offer coffee in room, but no water, unless you bring your own, and ins coffee cup and one espresso cup, to make coffee in. Completely not worth the cost!

2026-08-16 • via Tripadvisor
C
Christian • couple • us
10
2026-08-15 • via Nuitee
M
Maria Carla • couple • us
10
2026-08-12 • via Nuitee