Hotel Via

Hotels
8.7 (1083 reviews)
138 King Street , San Francisco , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Uncomfortable beds
Poor customer service
High prices

Categories

Cleanliness
8.18
Some reviews mentioned cleanliness issues, including stained carpets.
Service
9.15
Mixed feedback on service, with some reviews citing poor customer service.
Location
10
Location received consistent praise, especially for proximity to attractions.
Room Quality
7.64
Guests reported issues such as small room size and uncomfortable beds.
Amenities
8.67
Amenities like the rooftop bar were positively mentioned; however, some amenities have issues.
Value for Money
8.13
Many guests felt the prices were high compared to the quality of the rooms.
Food and Beverage
8.68
Food and beverage options received mixed reviews, with some enjoying the bar but complaints about coffee.
Overall Experience
9.17
Overall experience varied widely, with many enjoying their stay despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:18

Property Description

Modern Luxury in South Beach

Luxurious Accommodations: Hotel Via offers modern, custom-made furniture and stunning views of Oracle Park and the city skyline. Relax in style with flat-screen TVs, free toiletries, and high-speed WiFi.

Rooftop Oasis: Indulge in the rooftop bar's 360-degree views of Oracle Park, the Bay, and San Francisco. Unwind with cocktails and small plates made from seasonal ingredients at the onsite bar and restaurant.

Convenience at Your Fingertips: With a 24-hour front desk, breakfast café, meeting room, event space, communal workspace, and fitness center, Hotel Via ensures a seamless stay. Explore nearby attractions like Union Square and Moscone Center, all just a short distance away.

Book your luxurious stay at Hotel Via for an unforgettable San Francisco experience.

Important information:

Complimentary rooftop bar & lounge access is available between 5PM to 10 PM dailyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 85 per day.

Location

Guest Reviews

8.7
Based on 1083 reviews
Cleanliness: 8.18
Service: 9.15
Location: 10
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 9.17
R
Rebecca • couple • us
8
2026-06-09 • via Nuitee
D
Daniel • solo_traveller • us
9
Great hotel, convenient to Oracle Park and the Embarcadero! Very modern and clean.
Pros:

My room was upgraded at no charge to face the street, so I had a great view of Oracle Park. The room was spacious, clean, and had a nice coffee service. For the location and convenience to that part of San Francisco, I think the price was reasonable.

Cons:

No complaints.

2026-06-09 • via Nuitee
T
Terry • family_with_children • us
10
2026-06-09 • via Nuitee
C
cathy • couple • us
3
Cons:

My room had an off and on banging in the corner, loud enough that it sounded like someone was knocking at the door, and I would here water flowing on and off as well

2026-06-08 • via Nuitee
P
Palma • solo_traveller • us
10
2026-06-07 • via Nuitee
R
Raquel • couple • us
10
2026-06-07 • via Nuitee
F
Fierros • couple • us
10
2026-06-07 • via Nuitee
S
Steven • solo_traveller • us
10
2026-06-05 • via Nuitee
E
edgar • couple • us
10
2026-06-04 • via Nuitee
J
Juan • solo_traveller • us
10
2026-06-04 • via Nuitee
L
Lenea • solo_traveller • us
10
Pros:

Ideal location if you're going to a Giants game!

Cons:

The room was a bit stuffy

2026-06-03 • via Nuitee
R
Rhonda • couple • us
10
2026-06-01 • via Nuitee
C
cutiepien2023 • Solo travel
2
Rude
Pros:

Class and rude front desk staff. To manager so you can identify the staff member. She is an African American woman and had stars all over her face and was rude and unfriendly.

2026-05-29 • via Tripadvisor
J
Janet • solo_traveller • us
10
Excellent stay near my family. Please fix the drain in the accessible shower
Pros:

Great garden patio

Cons:

The accessible shower did not drain prot

2026-05-27 • via Nuitee
P
Pathfinder728819 • Family
6
Stay was OK, but improvement needed.
Pros:

Stayed 5/22/26.
Great location.
Parking at hotel was too expensive, $95, wow.
Great rooftop bar. Food was average. drinks were expensive.
Room was great. Lighting switches were bad, hard to figure out and all worked from iPad. I just want to turn lights on and off with one switch. Never figured it them out and I'm pretty good with an iPad.
Lighting in hallways was dark and did not make you feel safe.
Ice machine on our level was not working.

2026-05-26 • via Tripadvisor
L
Laba • extended_group • us
9
Overall nice hotel
Pros:

Close to Oracle Park

Cons:

Bathroom shower had no grab bars,shower missing door,door entrance to bath room inequality

2026-05-26 • via Nuitee
J
Jessica • couple • us
8
2026-05-21 • via Nuitee
M
Mazhnyy • couple • us
9
2026-05-18 • via Nuitee
N
nayeli • couple • us
10
2026-05-18 • via Nuitee
C
Christopher • couple • us
10
2026-05-17 • via Nuitee