Hotel Via

Hotels
8.7 (1095 reviews)
138 King Street , San Francisco , us
+14152004977

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Uncomfortable beds
Poor customer service
High prices

Categories

Cleanliness
8.18
Some reviews mentioned cleanliness issues, including stained carpets.
Service
9.15
Mixed feedback on service, with some reviews citing poor customer service.
Location
10
Location received consistent praise, especially for proximity to attractions.
Room Quality
7.64
Guests reported issues such as small room size and uncomfortable beds.
Amenities
8.67
Amenities like the rooftop bar were positively mentioned; however, some amenities have issues.
Value for Money
8.13
Many guests felt the prices were high compared to the quality of the rooms.
Food and Beverage
8.68
Food and beverage options received mixed reviews, with some enjoying the bar but complaints about coffee.
Overall Experience
9.17
Overall experience varied widely, with many enjoying their stay despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:18

Property Description

Modern Luxury in South Beach

Luxurious Accommodations: Hotel Via offers modern, custom-made furniture and stunning views of Oracle Park and the city skyline. Relax in style with flat-screen TVs, free toiletries, and high-speed WiFi.

Rooftop Oasis: Indulge in the rooftop bar's 360-degree views of Oracle Park, the Bay, and San Francisco. Unwind with cocktails and small plates made from seasonal ingredients at the onsite bar and restaurant.

Convenience at Your Fingertips: With a 24-hour front desk, breakfast café, meeting room, event space, communal workspace, and fitness center, Hotel Via ensures a seamless stay. Explore nearby attractions like Union Square and Moscone Center, all just a short distance away.

Book your luxurious stay at Hotel Via for an unforgettable San Francisco experience.

Important information:

Complimentary rooftop bar & lounge access is available between 5PM to 10 PM dailyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 85 per day.

Location

Guest Reviews

8.7
Based on 1095 reviews
Cleanliness: 8.18
Service: 9.15
Location: 10
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 9.17
S
Sarahi • couple • us
8
2026-07-01 • via Nuitee
R
Rajeev • extended_group • in
8
Comfortable stay !
Pros:

Location

Cons:

A full time coffee shop could be a good amenity.

2026-07-01 • via Nuitee
G
Gregory • solo_traveller • us
10
First class service all the way
Pros:

I liked the idea pad in the room for ordering room service

Cons:

a hot tub

2026-06-30 • via Nuitee
C
Candice • solo_traveller • us
10
2026-06-29 • via Nuitee
P
Patti • couple • us
8
2026-06-29 • via Nuitee
L
Leticia • family_with_children • us
8
Everything was fine just upset with the furniture and throw pillows.
Pros:

Excellent location for Giants game

Cons:

Room Furniture was badly stained, I would not sit on it, throw pillows badly stained and dirty

2026-06-28 • via Nuitee
E
Elizabeth • couple • us
5
Pros:

Across from the Giants Stadium

Cons:

Price

2026-06-28 • via Nuitee
M
Mirella • couple • us
10
2026-06-25 • via Nuitee
R
Rania • couple • jo
10
2026-06-24 • via Nuitee
J
Jasmeen • solo_traveller • us
1
2026-06-23 • via Nuitee
J
Jean • solo_traveller • ch
9
2026-06-22 • via Nuitee
L
Lana • couple • us
10
Great location, comfortable room.
Pros:

Bed was comfortable, good pillows, excellent shower.

Cons:

disabled room on the first floor.

2026-06-22 • via Nuitee
M
Maria • couple • us
7
2026-06-20 • via Nuitee
G
Gabriele • couple • it
4
Da non prenderle se non volete osservare una parete
Pros:

La posizione

Cons:

Le stanze hanno le finestre che danno su un muro

2026-06-19 • via Nuitee
M
marcia • couple • us
10
2026-06-18 • via Nuitee
S
SharksFanTim • Family
10
My Home Away from Home for Giants Games
Pros:

I booked rooms at Hotel Via for my two adult sons and me for an early Father’s Day weekend centered around the San Francisco Giants. We enjoyed a night game on Saturday and a day game on Sunday, with an overnight stay at the hotel.

I’ve stayed here many times, and it continues to impress. The location is unbeatable, especially for Giants fans. The rooms are well-appointed, and the staff consistently delivers warm, attentive service. Special recognition to manager Barb Perzigian for leading such an exceptional team. They truly take great care of their guests.

2026-06-16 • via Tripadvisor
1
1GiantsMS • Friends getaway • Sedona, Arizona
10
Great post-game spot
Pros:

Went to the Rooftop Bar after a Giants win and had a terrific time. Great views of various sites in San Francisco and across the Bay. Wonderful bar service. Nice seating options on a beautiful day. Was lucky to meet a couple of Giants players too. Will certainly return.

2026-06-14 • via Tripadvisor
T
tomsJ9051VL • Couples
4
Not recommended for couples.
Pros:

This property has nice a nice public space in their rooftop garden, and mostly very friendly staff. But that's where the good news ends: Bedroom setup is ridiculous- while the beds are comfortable, the bathrooms don't have a real door that closes , instead they have a glass barn door which means you get zero privacy, odors and sounds freely travel into the sleeping area, and if you turn on the bathroom light at 3:00 AM the whole bedroom is flooded. Moreover, the bedroom lights are either on full blast, or off - no dimmers. No grab bars in the shower, despite codes that requires it. And, there are multiple flashing LEDs tucked away in various places that require you to drape towels or pillows to get a darkened room for sleeping. The bedside tables don't have a drawer, so you are left trying to find various inconvenient places to stash your stuff, such as on top of the safe in the closet. And last but not least, parking is a nightmare even with a handicap placard because the surrounding streets all have street sweeping three times a week at 6:00 AM, and the hotel manager gave me a hard time when I wanted to park our car in the adjacent garage for the listed $25 / night. Instead, they only officially offer $75/night valet parking (!!) which is ridiculous. Fortunately one of their staff was kind enough to get us entry into that garage anyway, Bottom line: not recommended unless you are staying alone for a day or two biz trip.

2026-06-10 • via Tripadvisor
T
Terry • family_with_children • us
10
2026-06-09 • via Nuitee
R
Rebecca • couple • us
8
2026-06-09 • via Nuitee