Virgin Hotels London - Shoreditch

Hotels
Virgin Hotels
9 (1253 reviews)
45 Curtain Road , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Stylish decor
Good amenities
Cons:
Poor breakfast quality
Cramped rooms
Awkward front desk service

Categories

Cleanliness
8.46
Some reviews mentioned small rooms and room service issues, impacting cleanliness perception.
Service
9.43
Positive remarks about staff service despite few mentions of issues during check-in.
Location
9.47
Repeatedly praised for convenience and proximity to attractions.
Room Quality
8.92
Rooms were comfortable but cramped, with mixed feelings about room size.
Amenities
9.45
Notable for facilities like the rooftop pool and bar.
Value for Money
8.91
Perceived high costs compared to the experience; some felt it was not quite worth the price.
Food and Beverage
7.96
Consistent complaints regarding poor breakfast quality and limited menu options.
Overall Experience
9.43
Overall a very positive experience but noted issues with food quality and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:32

Property Description

Luxurious Accommodation
The Mondrian London Shoreditch offers a blend of sophistication and comfort with free WiFi and a fitness centre. Relax in the seating area of some units or enjoy satellite channels on the flat-screen TV.

Outdoor Pool and Terrace
Indulge in the hotel's year-round outdoor pool and terrace, perfect for unwinding after a day of exploring London. Take in the city views while enjoying a meal at the on-site restaurant.

Convenient Location
Located just 500 meters from Hoxton Square, the hotel is also close to Brick Lane and Sky Garden. With a 24-hour front desk and proximity to London City Airport, convenience is at your fingertips.

Ready to experience luxury and convenience at Mondrian London Shoreditch? Book your stay now!

Important information:

Please note that extra beds can only be accommodated in the Junior Terrace Suite and Suites for an additional GBP 50 per night. When booking 8 rooms or more or 30 room nights, different policies and additional supplements may apply. Please note the same credit card that was used to make the reservation must be presented at the time of check in along with photo ID to complete the payment procedure. Upon availability, accessible rooms may be assigned.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

9
Based on 1253 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 9.43
S
Sarah couple gb
10
Pros:

Ver clean and well presented, great vibe.

Cons:

Nothing

2026-07-26 via Nuitee
L
Leslie couple us
10
Pros:

Beds are amazing! Staff is super
Friendly and helpful,

Cons:

Pool was small and shallow

2026-07-25 via Nuitee
O
Oliver family_with_children ch
8
Pros:

Fantastische Musikbar im Erdgeschoss. In sehr coolem Quartier gelegen. Sehr stylische Zimmerausstattung.

Cons:

Queensizebetten für zwei Personen (Erwachsene plus ein Kind) zu klein.
Bar auf dem Roof Top hat uns als Hotelgäste abgewiesen, was wir doch sehr befremdlich fanden

2026-07-25 via Nuitee
Z
Zoe solo_traveller gb
9
2026-07-24 via Nuitee
L
Lorna couple gb
1
Poor and not what is advertised.
Cons:

The hotel is falsely advertised. The pool and bar were hired out for a private event so could not be used during our stay. Disappointing.

2026-07-24 via Nuitee
H
Harsh solo_traveller in
9
2026-07-23 via Nuitee
F
Federica extended_group it
10
2026-07-23 via Nuitee
H
Hannah couple gb
6
Average
Pros:

Bed was super comfy and staff friendly. Hotel clean

Cons:

Wasn’t advised the spa had permenantly closed until we tried to book a treatment. Rooftop area was closed for half of our stay due to private events - didn’t affect us much however this could be very infuriating to pick a hotel for its pool and facilities and only be told this on arrival. We booked for our honeymoon and received a cake and card on arrival in our room but feel they’re could have been more done from a five star hotel. Also rooms way too small.

2026-07-23 via Nuitee
P
Pamela couple gb
9
2026-07-20 via Nuitee
C
Charlotte couple gb
10
A fantastic night in the perfect hotel.
Pros:

The vide was really cool, it was clean and all the staff were so friendly and helpful.

Cons:

Nothing

2026-07-19 via Nuitee
J
johndH1680OB Business
10
Love this hotel and the staff are amazing
Pros:

Amazing hotel, lovely helpful employees, rooms have always been spotless, great location and hotel decor is of a very high standard.
My main concern when traveling is the cleanliness of the rooms, this hotel is spotless and all the rooms I have stayed in are exceptionally clean.
The staff are very helpful, polite and engaging. In my view this is one of the top hotels in the extended area.

2026-07-17 via Tripadvisor
S
Sasha solo_traveller gb
9
A comfortable stylish hotel, in a great location
Pros:

Loved the suite, Loved the decor, Loved the bathroom and especially the steam shower! Great terrace, Great location.

Cons:

Only had 1 chair on our terrace, pool not available all the time as its separately owned and closed during corporate functions.

2026-07-16 via Nuitee
J
Jennifer solo_traveller gb
5
It was okay, it is not a cheap hotel and I don’t think it offers value for money for me so I’m likely to look at alterna
Pros:

Good location, the room was nice

Cons:

Booked a king bed room but received a queen twin room. The bathroom was lovely but it wasn’t spotlessly clean and the sink was very marked/chipped.

2026-07-15 via Nuitee
1
114shayd Couples
10
Virgin Hotel IS WORTH every penny!
Pros:

I chose this hotel as I was having my engagement party nearby and WOW were we looked after!

Thank you to Jonathan Miles and the lovely lady who helped us print our documents for our engagement party. Room 601 is what we booked with the big balcony, it was clean spacious and exactly what we needed.

The hotel staff were professional, friendly and helpful. We absolutely loved our stay and will be adding this hotel to our list of places to stay in London.

2026-07-14 via Tripadvisor
P
Passenger812544 Couples
4
Not what was offered…
Pros:

The hotel showcases its rooftop pool and bar in all its photos - ideal on a warm summer’s day. And yet when you get there, the likelihood is that these will closed for a private function, especially on a weekend. The excuse we were given is that the pool bar and hotel are under separate ownership and management and therefore any private-hires are outside the hotel’s control, but why should that be the guest’s problem, especially when it’s made to appear like it’s very much one of the core offerings?

My advice is to first check that the pool and rooftop will be available before booking, if that’s important to you, because they won’t extend you that courtesy themselves.

2026-07-14 via Tripadvisor
5
575katinkad NONE
6
Disappointing
Pros:

Very expensive for what it was; breakfast unpalatable and understaffed; seemingly no manager present with oversight over day-to-day operations. Fresh fruit in room on arrival night was a nice gesture. Handy location. Would not go back.

2026-07-14 via Tripadvisor
J
Jonathan couple ie
10
Pros:

Exceptional Hotel in a great location

2026-07-14 via Nuitee
A
Anke S solo_traveller de
9
Klasse Hotel
Pros:

tolles Hotel für einen Besuch in London wir haben uns sehr wohl gefühlt

Cons:

Alles top

2026-07-14 via Nuitee
S
Sabrina solo_traveller ch
10
Pros:

Hôtel agréable et moderne avec grande chambre, sans moquette, ce qui est agréable. Salle de bain hyper pratique

Cons:

Le personnel du petit déjeuner peu sympathique, par rapport au personnel de la réception.

2026-07-14 via Nuitee
D
DOMENICO family_with_children no
8
2026-07-13 via Nuitee