Hotel Pilatus-Kulm

Hotels
9.2 (565 reviews)
Schlossweg 1, Kriens , Luzern , ch
+41 41 329 12 12

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Business center
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Excellent food
Cons:
High price
Staff unkindness at times
Limited amenities

Categories

Cleanliness
8.56
Some negative mentions regarding staff and cleanliness in areas.
Service
9.83
Most reviews praised the helpfulness and friendliness of the staff.
Location
10
Frequent mentions of beautiful and prime location with stunning views.
Room Quality
9.07
Room comfort mentioned positively, but some references to pillow quality.
Amenities
8.52
Limited mentions, but noted lack of cable car inclusion and additional costs.
Value for Money
8.55
Concerns over additional costs and high pricing for some services.
Food and Beverage
9.51
Excellent dining and breakfast options praised widely.
Overall Experience
9.56
Most reviews describe their stay as unforgettable and very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:37

Property Description

Historic Charm at 2132 Metres Above Sea Level
Located in the picturesque Kriens district in Luzern, the historic Hotel Pilatus-Kulm offers a unique experience at 2132 metres above sea level. Built in 1890 and renovated in 2010, this charming hotel provides a blend of history and modern comfort.

Comfortable Accommodation with Stunning Views
Each room at Hotel Pilatus-Kulm is equipped with a TV, and some rooms feature a cozy seating area. The private bathrooms are stocked with complimentary toiletries and a hairdryer. Guests can unwind in comfort while enjoying breathtaking views of the surrounding mountains.

Culinary Delights and Souvenir Shopping
Indulge in seasonal and regional specialties at the elegant restaurant Pilatus-Kulm or explore the gift shop for unique souvenirs. Whether it's a delicious meal or a thoughtful gift, this hotel offers a delightful experience for all guests.

Experience a historic stay at Hotel Pilatus-Kulm and elevate your mountain getaway.

Important information:

Please note that the hotel can only be reached by aerial cableways from Kriens. The last ride is at 17:00 in summer and at 16:00 in winter. Please check the schedule in advance.

In summer, the hotel can also be reached by cogwheel train from Alpnachstad. Please check the schedule in advance.

The aerial cableways may be temporarily inoperable in case of strong winds.

The tickets for ascent and descent can be purchased at a discounted rate if you show your booking confirmation.

The à-la-carte restaurant is only open during the day.

Baby cots are only available upon request.

Please be aware that when booking more than 5 rooms or more than 5 people, different cancellation and prepayment policies may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 565 reviews
Cleanliness: 8.56
Service: 9.83
Location: 10
Room Quality: 9.07
Amenities: 8.52
Value for Money: 8.55
Food and Beverage: 9.51
Overall Experience: 9.56
C
Claudia • solo_traveller • ch
9
2026-08-08 • via Nuitee
D
Doris • couple • ch
10
Top Empfehlung!
Pros:

Top Zimmer- die Suite hat ein grosses, modernes Bad.
Grossartiges Abendessen, leckeres Frühstücksbuffet.
Sehr freundliches Personal.
Die Aussicht ist traumhaft.

2026-08-07 • via Nuitee
H
hugo • couple • ch
10
2026-08-06 • via Nuitee
D
Daniel • couple • ch
9
Pros:

Aussergewöhnliche Lage und die Ruhe sowie Aussicht nach dem Massentourismus ein Genuss!
Sonnenuntergang und -aufgang unbeschreiblich.
Schöne einfach und zweckmässige historische Unterkunft mit gutem Standard.

Cons:

Anfänglich widersprüchliche Angaben zur Hinfahrt bzw. Reservation Bergfahrt...
Essen mehrheitlich gut aber wenig vielfältig, vor allem bei angemeldeten Intoleranzen...

2026-08-05 • via Nuitee
C
Céline • solo_traveller • fr
10
Pros:

Le lieu est fantastique

Cons:

Difficile d'avoir des interlocuteurs français

2026-08-05 • via Nuitee
P
Paul • couple • ch
9
Top Lage, historisches Flair
Pros:

Sehr schöner Speisesaal Queen Victoria

Cons:

Rutschiger Boden Dusche

2026-08-05 • via Nuitee
R
Robbyn • couple • us
10
Good for a 1 nite stay
Pros:

Beautiful views, excellent meals. Was nice to be here when all the day travelers were gone. Loved seeing the IBEX.

2026-08-04 • via Nuitee
C
Charlie • solo_traveller • us
10
A bit expensive, but it's the perfect place to make an unforgetable memory.
Pros:

Exceptional view. Perfect for catching the sunrise and sunset. It even comes with complimentary breakfast and dinner.

2026-08-04 • via Nuitee
A
Anita • family_with_children • ch
9
2026-08-03 • via Nuitee
R
Roland • couple • ch
10
Unvergesslich
Pros:

Das Nachtessen war aussergewöhnlich! Die Aussicht atemberaubend!

2026-08-03 • via Nuitee
M
Mark • couple • gb
8
An epic location, crowded during the day, beautifully peaceful outside of the day tripper hours.
Pros:

A fantastic location. Crowded during the day but after about 6pm or so the last cable car and trains depart and then it's really peaceful. The views are epic, looking towards the high alps and there are various hikes leading to and from the location. The cows in the valley below are very musical with their bells!
Dinner and breakfast was included in our stay and of a high quality.

Cons:

A little pricey but that's to be expected in Switzerland. I think the train to the hotel could be less costly for hotel guests.

2026-08-03 • via Nuitee
S
Szabolcs • extended_group • hu
10
2026-07-20 • via Nuitee
K
Karl • couple • ch
10
Wir verbrachten eine sehr gute Zeit auf dem Pilatus. Herzlichen Dank an alle!
Pros:

Aufgestelltes & kompetentes Personal beim Empfang ...

Cons:

... die Mitarbeitenden im Restaurant sind speditiv und kompetent, die Atmosphäre aber etwas kühl.

2026-07-19 • via Nuitee
U
Ute • couple • de
10
Unvergesslicher Aufenthalt auf dem Pilatus.
Pros:

Alles perfekt, zuvorkommend und Gaumenschmaus pur.

2026-07-17 • via Nuitee
R
Rudolf • couple • sk
8
2026-07-16 • via Nuitee
E
Edelwiis • family_with_children • ch
9
2026-07-14 • via Nuitee
C
Christoph • couple • ch
10
2026-07-12 • via Nuitee
J
Jennifer • solo_traveller • ca
9
Amazing views and dining experience, one of a kind experience
Pros:

Unique mountain experience

Cons:

Seemed not enough cutlery

2026-07-12 • via Nuitee
H
Hansjörg • couple • ch
10
2026-07-10 • via Nuitee
S
Sonja • solo_traveller • ch
9
Pros:

Das essen war sehr fein.
Sehr freundliches Personal.

2026-07-10 • via Nuitee