Be Live Experience Marrakech Palmeraie - All Inclusive

rien

Personnel sur place, Snack, Grillades

C’était parfait pour notre petite famille, nous y avons très bien mangé, le personnel est au petit soin! Nous y avions la chambre avec mezzanine donc top avec bébé qui dormait en bas dans un lit parapluie!

Comida

Chambres spacieuses et propres
Lit confortable

I had an amazing time at Be live experience marrakech.
The hotel has a great atmosphere, very clean spaces, and friendly staff who always made you feel welcomed. The entertainment team is excelent, always active and bringing positive energy throughout the day.
A special mention to Mimi, who is a fantastic entertainer, always smiling, full of energy, and making sure everyone is having great time! She definitely made my stay fun!
Overall, it was a great experience and i would definitely come back again 😍

We had a fantastic stay at Be Live and thoroughly enjoyed every moment of our vacation. The atmosphere was welcoming, the facilities were excellent, and the entire team worked hard to ensure guests had a wonderful experience.
A special mention goes to Mimi, who was an outstanding entertainer. Her energy, enthusiasm, and ability to engage guests made every activity and show enjoyable. She truly helped create unforgettable memories and brought so much fun to our stay.
The entire entertainment staff deserves recognition for their professionalism, friendliness, and dedication. There was always something exciting happening, and they made everyone feel included and welcome.
We would also like to thank the bar staff, who were exceptional throughout our stay. They were attentive, friendly, and always served drinks with a smile. Their excellent service added greatly to the relaxing and enjoyable atmosphere.
Thank you to everyone at Be Live for such a memorable holiday. We would happily recommend this resort and look forward to returning in the future!

We had an amazing stay at Be Live Experience! From the moment we arrived, the atmosphere was welcoming, and the entertainment team made every day special.

A special mention goes to Mimi, who is an outstanding entertainer. Her energy, enthusiasm, and ability to engage guests were truly exceptional. She always had a smile on her face and made everyone feel included in the activities and shows.

The evening shows were fantastic, with a great variety of performances that kept us entertained throughout our stay. The entertainment staff worked incredibly hard to create a fun and lively atmosphere, and their professionalism and dedication were evident in every event.

The entire entertainment team deserves recognition for making our holiday memorable. Their friendliness, talent, and passion added so much to the overall experience.

Thank you, Be Live Experience, for a wonderful vacation. We would definitely recommend this hotel and look forward to returning in the future!

Tout était super nourriture extra énormément de choix

Following a 10 night stay at this hotel, myself and my partner can't recommend it enough. The staff were incredibly helpful and friendly, and maintained the hotel to a high standard.

Positives:

- Food was excellent, and although most meals were fairly similar (tagine dishes), the buffet offered a large number of options including child-friendly dishes.
- Staff were always on-hand to help, including daily cleaning of the room (wasn't always required) and thorough maintenance of the grounds.
- Sunbeds were always available regardless of the time that you arrived at the pool, and the pool itself was excellent, including areas to sit and shallow sections for children.
- The bar catered to everyone, including alcohol free cocktails and beers.

Downsides:

- The A La Carte restaurant had excellent service, however, the food quality in the buffet felt just as good, if not better.
- The hotel shop is very expensive, which I guess is expected. Sun cream will run you around £18 a bottle.

Would I stay here again? Absolutely.

This review is based on 2 trips to this hotel - one in April 2025 time and the more recent one in May 2026.

We came to here in April 2025 with low expectations and were largely very surprised. The food was good and the staff seemed very attentive. They came up to us and told us about everything happening and we felt very seen. It was because of this that i got to do archery twice during my stay and really enjoyed it.

However, during our more recent trip during May 2026, we felt very much lost in the crowd and we weren't really seen or cared about when it came to the staff and this was up and down. We felt this across the board and it maybe highlights the difference a year can make or the difference between going slightly off peak vs on peak holiday time.

I have to highlight that during both trips the medical staff/first aid office weren't very helpful. In 2025 my daughter got a bad splinter in her foot and was allowed to walk back from the children's club to the swimming pool by herself. We then had to take her to the first aid office and the splinter was eventually removed. During this 2026 trip I had some kind of bug and had thrown up one day. The first aid office was shut and I asked reception if they had medicine. They said no and I would have to be driven by taxi to a pharmacist and then come back.

Overall, on both trips i also felt that the reception staff were not very friendly and did not care. You are immediately barracked with requests for tourist tax, room deposit and signing things. No hello, no welcome, no customer service really. In addition, make sure your room deposit is given in cash. During our stays the reception staff tried to claim they could not find our receipt on the system (after taking the paper copy off of us - so protect it when you check in) and eventually they backed down. It is a shame that they try to behave like merchants in Marrakech town, rather than professionals in a hotel - all to keep a room deposit fee and never return your money. If you had to rush out and expect it to be refunded to a bank card - they will never do it. Keep staying at the desk, asking for the deposit back and give them plenty of time - so this act does not work.

There were also other instances that highlighted the lack of concern staff have for customers. On one occassion, a lady was found by my wife locked in the loos near the swimming pool. She told the bar staff who waved her off and told her to go to reception. Eventually some people came and fiddled around with the door and didn't get the lady out. Another man staying at the hotel had to come and KICK THE DOOR DOWN to get this poor lady out.

Also the coach driving you in to town is lovely. However, they can sometimes make use of other branded buses to pick you up - as we found out one day when it was a black coach for another company. You really have to look to spot the tiny piece of board that has the Be Live logo on it. So keep your eyes open.

The children's disco and other entertainment also seemed to start late or just be randomly switched around, with no communication to customers about what was going on. For instance, some days my Father in law wanted to do the aqua aerobics class and it just never happened - again with no explanation.

In addition myself and my parents in law noticed cleaning staff tended to just walk in and not knock or announce themselves in any way.

I am not trying to say the hotel is awful. It isn't. Only that the second visit let the positive impression from the first down. It is a good hotel for families. However, it by and large does not make you feel overly welcome.

Unfortunately, the hotel is undergoing pre-planned maintenance. Within hours of our arrival, the entire children's splash pool and slides were closed and placed under construction. I always book hotels ensuring there are slides and a safe area to play in the water. (I tried 🤣)!

There is active noise and paint fumes right next to the sunbathing areas.

Aside from this, the wasps around the pool and outdoor bar area are relentless, however I imagine there isn't much that could be done about this! Travel cups would be ideal (you'll understand when you get here).

Breakfast is okay, but lunch, dinner, and the snack bar are poor and limited, especially for children. The a la carte was passable.

Hotel rooms are modern, beds are comfortable, and daily cleaning / towel changes. Overall, great rooms and good outdoor space.

A deposit is required on check in for each room booked and for beach towels (optional). They can be changed daily at the hut outside.

The children's mini disco starts at 9pm. In the day the children's club wasnt busy, and therefore activities didn't always run.

The hotel would be suitable for couples, groups of friends etc. but I would never consider returning with children, due to the lack of child friendly facilities available during our stay.

What an absolute amazing holiday.

We were a little worried after reading some reviews. But i have to say this hotel really does have it all.

Rooms we stayed in a duplex as a family of 4 and it was perfect and very clean. Towels were replaced everyday and we never had any issues.

Food i am very picky and so is my daughter but we always found something to eat. The service was incredible and after our first visit at lunch after we arrived tye waiter knew what drinks we wanted as soon as we arrived and didnt need to ask. ELBACHIR was amazing and gave the best service we have ever had and having had our own travel business and visiting many 5* hotels around the world this type of service and attention to detail is hard to find.

Pools. The pool and pool bar where amazing tye staff work extremly hard and always provided fantastic service. The pool isnt to deep and is a lovely temp for a dip or to sit on the side and enjoy a drink.

Entertainment. Again brilliant always something going on and they work very hard. We didnt watch much evening entertainment as we enjoyed sitting by tye pool in the evening after dinner . But the welcome pool party was fab. Around the pool in the day had a great vibe with music on but it wasnt to loud.

Shop. My son wanted some trainers and we couldnt find them so we showes the manager of the shop a pic and he had them ready for the day we left.

This holiday was amazing and we will be returning very soon. Thank you for a great holiday

Everyone has a different experiance and difference expectations but please give it ago.

Tips: the best place we found to sit in the day was on the grass by the pool bar, the lifeguard was more than happy to find umberellas and sunbeds to where we needed

⭐⭐⭐⭐⭐ Excellent Stay at Be Live Experience Marrakech

We had a fantastic stay at Be Live Experience Marrakech. The hotel was clean, well-maintained, and the staff were always friendly, welcoming, and eager to help. The food offered a good variety, the pools were great, and there was always something to do throughout the day.

A special mention goes to Mimi, who was an outstanding entertainer. Her energy, enthusiasm, and positive attitude made every activity enjoyable and helped create a fun atmosphere for everyone. She went above and beyond to make guests feel included and entertained.

The entire entertainment team also deserves recognition. They worked incredibly hard every day to keep guests engaged with activities, games, and evening shows. Their passion and dedication really enhanced our holiday experience and made our stay memorable.

Overall, we had an amazing time and would happily recommend Be Live Experience Marrakech to anyone looking for a fun and relaxing holiday in Marrakech. Thank you to Mimi and the whole entertainment team for making our trip so enjoyable!

Over all we had a nice time and enjoyed the weather and cocktails but this hotel could do with some TLC.

Front desk staff and entrance lovely. Good first impressions.

Outside Bar area, drinks are ok, it says they do food but it’s difficult to get a food order, random times and takes ages.
Also a lots of flys and wasps.

Indoor bar staff- lovely and do a good espresso martini ( not on the list but they will make one if you ask)

Main buffet- was over all ok, some days were really nice - we were in a big group and everyone seemed to find something they liked, even the kids. Desserts were lovely. They had the basic pastas, chips pizza, lovely salads etc and local more traditional food which we all enjoyed.

Rooms - we had a family room split over 2 levels. The room itself was nice, but we did get strong smells of sewage at points in the day. But wasn’t constant. Beds were comfortable.

Pool area- kids area is a good size but all looking tired and some bits broken, same with the main pool.

Shuttle bus to town- great, proper coach with air con and it’s free.

Entertainment - activities in the day and in the evening were all pretty good, our kids enjoyed them and that’s the main thing.

Over all we had a nice time and enjoyed our stay, just a few areas could do with some TLC.

Tout etais bien , je recommande

Having just returned from Belive Experience a few days ago i feel an honest review is needed.
This is my 11th visit to Marrakech and my first stay in a Belive and certainly wont be returning here.
We were a family of 14 nine adults and 5 children.
The reception staff were lovely at checkin however after that i cant really give a positive.
My daughters room was ant infested and had to be fumigated my sister in laws was full of moths and ants the reception brought a plug in.
The childrens pool was filthy
The surrounding area to the pool wasnt very clean.
The food omg i cant begin to explain the smell of most of it. I was violently sick after 24hrs of arriving for 3 days and ate nothing for a week.
I have stayed in numerous hotels in marrakech and i love the food and the tagines but this was a different level.
Never again here.