Cambria Hotel Chicago Loop - Theatre District

Hotels
•
Cambria Hotels
8.3 (1865 reviews)
32 W Randolph St , Chicago , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Perfect location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
High prices for food
Inconsistent service

Categories

Cleanliness
7.88
Several mentions of cleanliness issues and dated facilities.
Service
9.35
Staff was very friendly and helpful, though some service aspects were inconsistent.
Location
9.89
Perfect location for walking to key attractions.
Room Quality
8.34
Spacious and comfortable rooms, but some cleanliness issues noted.
Amenities
8.37
Basic amenities with some issues concerning service availability.
Value for Money
7.33
Some guests felt the hotel was overpriced for the quality provided.
Food and Beverage
6.88
Limited food options and complaints regarding breakfast service.
Overall Experience
8.35
Overall a good experience with a few notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:01

Property Description

Prime Location in Chicago Loop Theatre District

Located inside the historic Oriental Theatre building, Cambria Hotel Chicago Loop/Theatre District offers a unique stay just steps away from State Street shopping.

Modern Comforts and Amenities

Enjoy spacious guest rooms equipped with a 49-inch HDTV, ergonomic work space, and complimentary WiFi. Indulge in plush lounge seating available in select rooms for extra relaxation.

Delicious Dining and Leisure Options

Savor local flavors and craft beverages at Intermission Restaurant and Bar. Stay active at the fitness centre, unwind in the games room, or host events in the banquet space.

To experience the vibrant culture of Chicago, book your stay at Cambria Hotel Chicago Loop/Theatre District now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

8.3
Based on 1865 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.89
Room Quality: 8.34
Amenities: 8.37
Value for Money: 7.33
Food and Beverage: 6.88
Overall Experience: 8.35
N
Natalia Kramarov • solo_traveller • uy
9
Pros:

La ubicación excelente

Cons:

Poca iluminación en la habitación.
Sábanas de la cama podrían ser más grandes ya que se salían

2026-05-23 • via Nuitee
F
Fatou • couple • us
4
It’s OK, but I wouldn’t stay here again
Pros:

The people there were nice I like the fact that they had a parking spot in the ramps

Cons:

It was not aesthetically pleasing at all. I felt like it wasn’t worth the money $900 for that little room after staying here. I don’t really wanna try out new hotels anymore. The bathroom is so intimate is hard to stay here with a platonic friend.

2026-05-21 • via Nuitee
J
jimenez baños • family_with_children • es
8
Cons:

Que la recepción está en la planta 9

2026-05-17 • via Nuitee
D
David • couple • us
10
Great for the value
Pros:

Location was excellent

Cons:

Noise. Windows need more sound proofing.

2026-05-17 • via Nuitee
Y
Yannick • couple • fr
8
Lovely stay
Pros:

Extremely well located; the size of the room; extra comfortable beds; welcoming concierge

Cons:

-

2026-05-16 • via Nuitee
R
Roomet • extended_group • ee
1
If you want to get some rest, buy earplugs.
Cons:

1. We had booked accommodation with breakfast included. Ten minutes before breakfast, we asked at the reception where breakfast would be served, and the receptionist told us it was in the restaurant around the corner. After waiting for 20 minutes to find out when we could eat, the staff informed us that there would be no breakfast today because there was no chef available. Completely irresponsible.
They promised to refund the breakfast cost, but so far nothing has been returned.
2. Our room was located on the 14th floor. It was impossible to sleep without earplugs because of the ventilation noise and other sounds, probably from the ventilation systems of other rooms, coming into the room. It felt like trying to sleep in a moving car with the window open.

2026-05-16 • via Nuitee
T
Tiffany • couple • us
9
Pros:

Very clean, friendly and attentive staff

2026-05-16 • via Nuitee
N
Nicola • extended_group • us
10
Great location, modern, and comfortable
Pros:

Modern, clean, nice lounge areas, great location

Cons:

Parking is expensive

2026-05-15 • via Nuitee
P
PEICHUN • couple • tw
8
2026-05-14 • via Nuitee
B
Boris • family_with_children • us
9
2026-05-13 • via Nuitee
D
Dumooa • extended_group • us
5
Pros:

The location

Cons:

Not clean

2026-05-11 • via Nuitee
T
Thiago • extended_group • br
10
2026-05-10 • via Nuitee
B
BURAK • solo_traveller • tr
4
Sadede konum için yüksek fiyat veriliyor karşılığında hiçbirşey yok.
Pros:

Konumu iyi

Cons:

Kahvaltı dahildi sabah 7 de başlayacak dediler. 8:30’da mutfak hala kapalıydı. Açık büfe de değildi menüden seçiliyor hesap ödetmeye çalışıyorlar. Uygulamalar kafa karıştırıcı!

2026-05-10 • via Nuitee
D
DEBRA A • extended_group • us
8
Pros:

Didn't have breakfast

2026-05-09 • via Nuitee
S
Shaina • couple • us
7
All in all, the staff was nice and the location was great!
Pros:

It was close to a lot of things

Cons:

There seemed to be hair in the bathroom in different areas…. It didnt seem clean.

2026-05-09 • via Nuitee
A
Autumn • couple • us
10
2026-05-07 • via Nuitee
H
Huiyi • couple • us
9
2026-05-07 • via Nuitee
D
Dana • solo_traveller • il
10
2026-05-06 • via Nuitee
R
Rich • couple • gb
9
2026-05-05 • via Nuitee
K
Kristijan • couple • de
6
2026-05-04 • via Nuitee