Sierra Hotel

Hotels
7.6 (649 reviews)
EJ Blanco Drive, Barangay Piapi, Negros Oriental , Dumaguete , ph

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Nice location
Cons:
Cleanliness issues
Room quality problems
Slow shower water flow

Categories

Cleanliness
6.56
Multiple reviews indicated issues with cleanliness, including mentions of molds and a dirty bathroom.
Service
8.53
Staff were frequently mentioned as friendly and accommodating.
Location
8.07
Good location noted in several reviews, although some mentioned it being slightly out of place.
Room Quality
6.02
Negative comments about room quality including wrong key access and lack of basic amenities.
Amenities
8.05
Amenities like the pool and breakfast were positively highlighted, balancing some negatives.
Value for Money
7.51
General sentiment suggests a fair value for the price paid, considering the offered services.
Food and Beverage
8.06
Positive feedback on breakfast and buffet experiences were noted, although there were complaints about choices.
Overall Experience
8.03
Despite some issues, many felt positively about their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:24

Property Description

Luxurious Amenities
Experience comfort and convenience at Sierra Hotel in Dumaguete. Indulge in our outdoor pool, fitness center, and garden, ensuring a relaxing stay.

Exceptional Services
Enjoy top-notch services such as room service, airport transfers, and a 24-hour front desk. Benefit from free WiFi, a shared lounge, and free private parking during your visit.

Prime Location
Located just 400 meters from Escano Beach, Sierra Hotel is near popular attractions like Silliman Beach and Silliman University. Book now for an unforgettable stay in Dumaguete.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DGT

Location

Guest Reviews

7.6
Based on 649 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.07
Room Quality: 6.02
Amenities: 8.05
Value for Money: 7.51
Food and Beverage: 8.06
Overall Experience: 8.03
L
Lebe Anthony extended_group au
1
I would not recommend this place even it’s for free
Cons:

Property was not I expected loud noise from vehicles passing thru and the worst the air condition was making a loud noise ended up pulling the plug so I could catch up some sleep. Buffet breakfast was ok to the person in charge kindly check your plates and coffee cups there’s chip on it not hygienic.

2026-07-23 via Nuitee
P
Perelmstroem solo_traveller dk
10
Pros:

Staff, breakfast, clean nice shower

2026-07-12 via Nuitee
G
Genelyn solo_traveller ph
9
2026-07-06 via Nuitee
E
Eric family_with_children my
6
Hotel ist okay, aber hätte hier und da besser sein können
Pros:

Personal war hilfsbereit und freundlich.
Zimmer groß

Cons:

WLAN schlecht. Als wir das beim Personal angesprochen haben, haben wir Zugang zu einen anderen WLAN Netzwerk bekommen, das war aber noch schlechter.
Toilette oft verstopft
Klimaanlage laut

2026-06-30 via Nuitee
J
Jedaliah couple us
10
Sierra is always our "Go to" hotel whenever we go to Dumaguete.
Pros:

Room was spacious and clean; breakfast was sumptuous!

2026-06-19 via Nuitee
M
Mark solo_traveller au
6
2026-06-04 via Nuitee
J
John David family_with_children us
10
2026-05-28 via Nuitee
R
Regis solo_traveller fr
9
2026-05-27 via Nuitee
R
Regis solo_traveller fr
9
2026-05-27 via Nuitee
M
Miraflor family_with_children au
4
Pros:

The staff in the reception charged me twice because the machine was not working properly. They didn’t refund me until now.
They said they will refund in 10 business days but it’s almost a month already has passed. I tried to ring them but the one who answered me said they will ring me after hours as she will ask an update from someone.

2026-05-24 via Nuitee
D
Dennis solo_traveller ph
8
2026-05-14 via Nuitee
S
Silvio solo_traveller it
4
Mouse suite
Pros:

The position of the hotel

Cons:

We saw a live mouse in our room 2 different times.
We called reception, they sent their people.But Suddently they didn't catch it.
I can understand, but this can not happen in hotel room like that.

2026-05-04 via Nuitee
W
Weena Jade solo_traveller ph
1
Deceptive
Cons:

The lack of prior notice that they're shutting off electricity between 1-4am, severely disturbing my sleep, especially amidst extremely hot weather. The noise from vehicles outside is unbearable.

2026-05-04 via Nuitee
S
Shiel solo_traveller ph
6
2026-04-27 via Nuitee
A
anne solo_traveller de
8
2026-04-27 via Nuitee
D
Dr.Gladwin couple lk
4
2026-04-21 via Nuitee
K
Katarzyna solo_traveller gb
7
2026-04-17 via Nuitee
C
Corabeth couple us
10
2026-04-16 via Nuitee
L
Lissa couple ph
9
2026-04-02 via Nuitee
L
Lissa couple ph
9
2026-04-02 via Nuitee