Luzzeri Suite Empire Damansara

Hotels
Independent
4.4 (329 reviews)
Empire Damansara, Jalan PJU 8/8, Petaling Jaya, Selangor, 47820 , Petaling Jaya , MY

Facilities

Fitness facilities
Free WiFi
Terrace
Garden
Fitness facilities
Smoke-free property
Wheelchair accessible parking
Self parking (surcharge)
Wheelchair-accessible van parking

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Broken amenities
Poor service response

Categories

Cleanliness
2.73
Multiple mentions of cockroaches, dust, and dirty conditions in rooms.
Service
5.2
Some guests found staff helpful, but poor communication on issues reported.
Location
6.74
Convenient location for meetings, but safety concerns reported.
Room Quality
3.69
Issues reported with broken doors and discrepancies in room quality.
Amenities
3.72
Necessities like air conditioning were reported as broken or lacking.
Value for Money
3.68
Guests felt the overall condition did not match expectations for the price.
Food and Beverage
4.73
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
4.7
Mixed reviews; severe dissatisfaction reported by some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:41

Property Description

State-of-the-Art Facilities

Indulge in the hotel's top-notch amenities, including a fitness center, terrace, and garden. Relax and unwind with room service, dine at the restaurant, or enjoy a drink at the bar/lounge.

Luxurious Accommodations

Feel at home in one of the 5 air-conditioned rooms featuring kitchenettes, premium bedding, and 32-inch LED TVs with cable programming. Stay connected with complimentary wireless internet access.

Convenient Location

Discover nearby attractions such as Curve Shopping Mall, KidZania, and 1 Utama. With a stay at Luzzeri Suite Empire Damansara, you're just minutes away from popular shopping destinations and recreational spots.

Ready to experience luxury and convenience in Petaling Jaya? Book your stay at Luzzeri Suite Empire Damansara today!

Important information:

Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

4.4
Based on 329 reviews
Cleanliness: 2.73
Service: 5.2
Location: 6.74
Room Quality: 3.69
Amenities: 3.72
Value for Money: 3.68
Food and Beverage: 4.73
Overall Experience: 4.7
N
Nur Ilyani Omar solo_traveller my
9
Pros:

Ok terbaik

Cons:

Tiada

2026-07-10 via Nuitee
U
Umar couple my
8
Pros:

Comfortable to stay.

2026-07-07 via Nuitee
A
Aliesha solo_traveller my
2
2026-07-01 via Nuitee
L
Ling solo_traveller my
1
Pros:

Cant find the place

Cons:

Cant find the place

2026-06-30 via Nuitee
I
Ismail couple my
10
Pros:

view

Cons:

tv

2026-06-30 via Nuitee
M
mohammad couple my
10
2026-06-27 via Nuitee
C
Chan couple my
1
Comfortable and spacious stay with great value, but the check-in process needs significant improvement.
Pros:

The location is excellent and very convenient. The unit was spacious, comfortable, and the bathroom was beautiful. The view was also very nice. Although there were some minor issues such as peeling paint on the walls, overall the stay was very comfortable. Considering the price, it offers excellent value for money.

Cons:

Communication before check-in was very poor. I tried contacting the host several times through the app but did not receive any useful information. I only received the location details after calling the host myself. The check-in instructions were unclear, and the location provided was inaccurate and difficult to find on Google Maps. What should have taken around 30 minutes ended up taking me about 1.5 hours to locate the property, which was frustrating and wasted a lot of time. In addition, the parking fees were quite expensive.

2026-06-25 via Nuitee
M
muhammad solo_traveller my
10
2026-06-25 via Nuitee
C
Canisius Cyril De Cruz couple my
6
2026-06-24 via Nuitee
R
Rahim solo_traveller bd
4
Pros:

location

Cons:

The bed is bad makes a lot of noise when moved.

2026-06-21 via Nuitee
Y
Yuvaraj couple my
8
Pros:

All good

2026-06-19 via Nuitee
D
Den couple my
5
Pros:

Everything

Cons:

Notting

2026-06-18 via Nuitee
F
Fabricio Nhabanga solo_traveller mz
7
2026-06-12 via Nuitee
H
Hasnizan couple my
10
2026-06-09 via Nuitee
N
Nadesan couple my
1
2026-06-08 via Nuitee
N
Nor couple my
9
2026-06-07 via Nuitee
L
lowerdd solo_traveller my
4
Pros:

Uncomfortable tuk stay lama sbb bebau , the iron rambut tak function , yg lain ii okejela that’s all tq🫩

2026-06-06 via Nuitee
J
Jerry solo_traveller my
5
Comfortable but not comfy enough
Pros:

Personally I would think that the bed was okay, and I also think the space is quite nice.

Cons:

I don't like how the room walls looked like. Because It looks like it hasn't been used for a while

2026-06-03 via Nuitee
M
mohd zulfadhli solo_traveller my
10
2026-05-31 via Nuitee
L
L Divakaran solo_traveller in
6
Pros:

affordability

Cons:

the horrid colours of the room and it looks cheap

2026-05-30 via Nuitee