Westlock Inn & Conference Centre

Hotels
8.3 (440 reviews)
10411 - 100 Street , Westlock , ca

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Uncomfortable bedding

Categories

Cleanliness
8.09
Multiple mentions of cleanliness issues, including filthy carpets and bugs.
Service
9.56
Consistent praise for staff friendliness and willingness to accommodate.
Location
8.6
Convenient location for medical reasons and travelers.
Room Quality
7.55
Complaints about rooms, especially uncomfortable beds and noise.
Amenities
7.08
Limited amenities, including poor dining options and old facilities.
Value for Money
8.54
Overall a good value considering location and cleanliness.
Food and Beverage
8.09
Mix of decent restaurant service with complaints on room service.
Overall Experience
8.86
Satisfactory experience with highlights being staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:52

Property Description

Restaurant and Bar
A restaurant and bar are featured at this Westlock hotel, offering guests convenient dining and entertainment options throughout their stay.

Comfortable Accommodations
Each guest room at Westlock Inn & Conference Centre is equipped with modern amenities such as free Wi-Fi, a 40” flat-screen cable TV, and coffee-making facilities, ensuring a comfortable and enjoyable stay.

Leisure and Business Facilities
Guests can unwind in the heated indoor saltwater swimming pool, work out in the fitness centre, or enjoy a cocktail at Aces Games Room & Lounge. For business travelers, the on-site business centre provides a convenient workspace.

Book your stay at Westlock Inn & Conference Centre for a perfect blend of comfort, convenience, and leisure amenities.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for CAD 10 per person per night when using an existing bed.
    People no matter the age stay for CAD 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 440 reviews
Cleanliness: 8.09
Service: 9.56
Location: 8.6
Room Quality: 7.55
Amenities: 7.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.86
F
Foreman solo_traveller ca
9
2026-06-25 via Nuitee
D
Doreen couple ca
10
2026-06-22 via Nuitee
U
Ulrike solo_traveller ca
5
Overall mediocre
Pros:

It has been a quiet place

Cons:

Pool was closed due to maintenance, breakfast voucher ($6) did not cover full cost of a decent breakfast, staff authorized door key for one night instead of two nights ( despite pre- booking) and also handed out only one breakfast voucher for one day at a time, internet seemed to be slow at times, bathtub anti slip features was worn down and no additional anti slip mat provided, bedding was either a very warm winter quilt or a thin summer blanket, complimentary coffee of poor quality.

2026-06-10 via Nuitee
M
Meghan family_with_children ca
7
Not bad
Pros:

It was really close to the Aquatic Centre, which is why we were there, so that was good. It was clean, and although the building was dated, the beds have been updated and were very comfy. Bathrooms are large, which is basically a miracle for a hotel these days.

Cons:

Pool was “down for maintenance” and there was no indication prior to checking in that this was the case, even though the sign indicating this was quite worn, so this either happens frequently, or it has been out of commission for awhile. Charging 150$/night when you don’t have the one amenity that justifies that price is dishonest.

2026-06-07 via Nuitee
M
MARIA solo_traveller ca
8
2026-06-02 via Nuitee
D
Doug solo_traveller ca
5
2026-06-01 via Nuitee
T
Tammy couple ca
7
Thank you from the Grad of 81.
Pros:

Like coming home.

Cons:

No complaints

2026-06-01 via Nuitee
C
Carol solo_traveller ca
9
Pros:

Clean and comfortable rooms. Staff are always pleasant and helpful. The restaurant food is good value and tasty.

2026-05-25 via Nuitee
B
Becker solo_traveller ca
8
Pros:

Loved the room.. and the guest services lady, Donna.
The bartender was wonderful, good was good in the pub.
The Cafe, I had a problem. They made me feel like I was a problem. I had asked for a couple coffees to go.. whether they we understaffed, I don't think so.. but there was 6 people in the Cafe. They could have been alot more polite. I just walked out. They were grumpy, and acted like I was a bother.

Cons:

The Cafe as stated above.

2026-05-25 via Nuitee
R
Rodney couple ca
5
Enjoyed the dinner but breakfast was not the best and not very well explained.
Pros:

Central location with all facilities.

Cons:

The bed and pillows were not very good for a good sleep.

2026-05-25 via Nuitee
N
Noreen couple ca
10
Pros:

The staff is always friendly and helpful.

2026-05-17 via Nuitee
C
Cheryl couple ca
9
Pros:

Room was clean, bed was very comfortable.

2026-05-02 via Nuitee
A
Aganetha couple ca
9
Convenient and quiet place
Cons:

Pillows are way too thick, brought our own

2026-04-22 via Nuitee
S
Stephanie family_with_children ca
8
2026-03-28 via Nuitee
E
Elvin couple ca
7
2026-03-15 via Nuitee
M
Marjorie family_with_children ca
10
Pros:

It was awesome 👌

Cons:

Nothing much

2026-03-13 via Nuitee
M
Marjorie family_with_children ca
10
Pros:

Great!

Cons:

Nothing

2026-03-13 via Nuitee
J
jingnian family_with_children ca
10
good
Pros:

very good

Cons:

very good

2026-03-09 via Nuitee
B
Bev extended_group ca
10
2026-03-02 via Nuitee
L
lisa couple ca
4
Pros:

Breakfast and location were good

Cons:

The mattress was really worn and the floor felt sloped

2026-02-12 via Nuitee