Holiday Inn Express - Springfield Downtown by IHG

Hotels
•
Holiday Inn Express
8.6 (1225 reviews)
145 State Street , Springfield , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Cons:
Dirty areas
Parking issues

Categories

Cleanliness
7.6
Dirty premises and dusty areas were mentioned in the reviews.
Service
9.1
Very pleasant staff noted in several reviews, contributing to positive sentiment.
Location
9.1
Proximity to the MGM casino and hockey arena were frequently highlighted.
Room Quality
8.6
Rooms described as comfortable and spacious.
Amenities
8.1
Breakfast and room utilities were appreciated, although some parking issues noted.
Value for Money
8.6
Good value for the price, especially with proximity to the casino.
Food and Beverage
9.1
Breakfast was consistently rated as great by guests.
Overall Experience
8.6
General enjoyment of the stay, with a stress on comfort and positive interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:57

Property Description

Convenient Location
Located just 3.4 km from The Big E and with easy access to Wintonbury Hills Golf Course, Holiday Inn Express - Springfield Downtown is the ideal choice for travelers looking to explore Springfield.

Modern Amenities
Enjoy the convenience of a shared lounge, a 24-hour front desk, and a business center during your stay at this 3-star hotel. Need a quick bite or a refreshing drink? Head over to the on-site snack bar.

Nearby Attractions
With Comcast Theatre and Amherst College within a short drive, there's no shortage of entertainment options. Plus, being only 23 km from Bradley International Airport, your journey to and from the hotel is a breeze.

Ready to experience comfort and convenience in Springfield? Book your stay at Holiday Inn Express - Springfield Downtown today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Location

Guest Reviews

8.6
Based on 1225 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 8.6
T
Tracy • couple • us
8
Will stay again!
Pros:

It’s conveniently located across the street from Mass Mutual Center. I recommend staying here when attending an event. The room was nice and clean. There were a lot of options provided for breakfast.

Cons:

The parking lot is two blocks away. We didn’t mind because it was safe and already planned to go places within walking distance.

2026-09-18 • via Nuitee
J
Judith • couple • us
10
Pros:

Everything

2026-09-11 • via Nuitee
F
Felisa Josefina • solo_traveller • ar
8
2026-09-09 • via Nuitee
V
Vadim • family_with_children • ca
1
Horrible
Cons:

Construction

2026-09-09 • via Nuitee
A
Alfred • family_with_children • us
10
Very good
Cons:

Service

2026-09-06 • via Nuitee
G
Georgette • family_with_children • gh
8
2026-09-05 • via Nuitee
K
Ken • solo_traveller • us
9
2026-09-03 • via Nuitee
C
Christina • couple • us
7
2026-09-01 • via Nuitee
A
Aikou • solo_traveller • il
9
2026-08-26 • via Nuitee
D
DonnaF • solo_traveller • ca
8
Nice hotel. Bad parking.
Pros:

The breakfast was good. A little better than the normal hotel spread. The staff in the breakfast room were really good, attentive.

Cons:

The parking situation was terrible. I had understood there would be onsite parking. I have photos of the street parking and the lot that is available to guests 3 blocks away. As a single older female walking at night, I did not feel secure. The only onsite parking is on the street outside (4 spots), street around the corner (5 spots ) and in the alley behind (6 spots). The lot was dark, scary and 3 blocks away. The streets nearby are under construction. I feel like i should get some of my $ back.

2026-08-24 • via Nuitee
M
Monica • solo_traveller • us
8
2026-08-23 • via Nuitee
K
Kaji • family_with_children • us
7
2026-08-21 • via Nuitee
T
Tracy • couple • ca
10
Enjoyable stay
Pros:

Convenient and clean. Breakfast was good

2026-08-20 • via Nuitee
J
Jamie • solo_traveller • us
8
2026-08-15 • via Nuitee
B
Brandon • solo_traveller • ca
7
2026-08-10 • via Nuitee
P
Pamela • family_with_children • us
7
2026-08-06 • via Nuitee
S
Scott • family_with_children • us
8
Pros:

Great value for the location.

Cons:

It was a noisy location.

2026-08-05 • via Nuitee
E
Eva-Maria • solo_traveller • at
4
Pros:

Spacious room

Cons:

Unfriendly welcome , receptionist would talk on her smartphone instead of making eye contact, which was very strange.

2026-08-02 • via Nuitee
K
Kate • family_with_children • us
8
Pros:

Breakfast was very basic, everything else was great! Nice place, nice fews, great location. Parking was a bit of a walk, but it was free, which was nice!

2026-07-18 • via Nuitee
S
Steven • solo_traveller • gb
10
2026-07-07 • via Nuitee