Hotel La Gran Sultana

Hotels
Independent
8.8 (5 reviews)
Seria de la catedral de Granada, 200 m al Sur y 50m al Oeste, Granada , Granada , NI

Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Luggage storage
Continental breakfast
Concierge service
Free breakfast
Safe-deposit box at front desk
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (mentions of Katherine and reception)
Clean rooms and facilities
Central location near main park and market
Beautiful rooftop terrace and pleasant common areas
Good value for money
Tasty breakfasts / typical local breakfast
Cons:
Air conditioning not cooling in at least one room
Some guests found breakfast portions small
Some rooms described as a bit small
Loud music reported by one guest

Categories

Cleanliness
9
Multiple guests specifically praised cleanliness: 'La propreté', 'Es limpio', 'Limpio todo' — generally cited as a strong point.
Service
9.5
Staff repeatedly described as very friendly and attentive (mentions of reception kindness, Katherine, 'las chicas que atienden'); service is a standout feature.
Location
9.2
Several reviewers noted a central, convenient location (two blocks from the main park, close to market) and liked the proximity to Granada's sights.
Room Quality
7.5
Mixed comments: rooms described as comfortable and pretty by some but 'chambre un peu petite' and an air-conditioning complaint ('El aire acondicionado no enfriaba nada') lower the score.
Amenities
8.6
Positive mentions of a beautiful rooftop terrace and pleasant common areas ('terraza es hermosa', 'zonas de estar cómodas'), and generally good installations, though breakfast location preference was noted.
Value for Money
9
Guests commented on good value and fair price ('Normal buen precio', 'Good value for your money').
Food and Beverage
8.7
Breakfasts were often described as tasty and typical ('desayunos son muy ricos', 'desayuno típico de Nicaragua'), though some found portions small ('El desayuno muy poco').
Overall Experience
8.9
Overall very positive: colonial charm, friendly staff and cleanliness stood out; some nuisances (AC issue, loud music, small rooms/breakfast) tempered perfection.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-21 22:57

Property Description

Luxurious Amenities for Ultimate Relaxation
Indulge in onsite massages and take a refreshing dip in the indoor pool. Enjoy complimentary Wi-Fi, concierge services, and room service.

Delicious Dining and Convenient Services
Savor a continental breakfast and unwind with drinks at the bar/lounge. Benefit from dry cleaning, a 24-hour front desk, and free self-parking.

Comfortable Rooms and Prime Location
Experience cozy rooms with modern amenities and daily housekeeping. Situated near popular attractions like Mercado Municipal and Granada Cathedral.

Immerse yourself in luxury at Hotel La Gran Sultana. Book now for an unforgettable stay!

Important information:

Pamper yourself with onsite massages or enjoy recreation amenities such as an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MGA

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 5 reviews
Cleanliness: 9
Service: 9.5
Location: 9.2
Room Quality: 7.5
Amenities: 8.6
Value for Money: 9
Food and Beverage: 8.7
Overall Experience: 8.9
C
Carolina solo_traveller ni
10
Pros:

La picsina las habitaciones eran cómodas el desayuno delicioso

2026-05-25 via Nuitee
E
Espinoza solo_traveller us
10
Satisfecha 💯
Pros:

Muy bueno 😃

Cons:

Nada todo estuvo muy bien

2026-05-17 via Nuitee
O
Ortez solo_traveller ni
8
2026-05-11 via Nuitee
M
Martinez couple us
5
2026-04-24 via Nuitee
R
Romain solo_traveller fr
9
Pros:

La propreté et l’amabilité de la réceptionniste

2026-04-23 via Nuitee
M
Martín solo_traveller cr
8
Pros:

Me gustó más el lugar y ubicación

Cons:

El aire acondicionado no enfriaba nada

2026-04-16 via Nuitee
D
David solo_traveller es
9
2026-04-15 via Nuitee
J
José Antonio Cooper extended_group cr
9
Pros:

Lo céntrico con la ciudad de Granada

Cons:

El desayuno muy poco

2026-04-14 via Nuitee
S
SUSANA MARIA couple cr
8
Normal
Pros:

Normal buen precio

Cons:

Bien

2026-04-06 via Nuitee
A
Angie PQ couple cr
10
Excelente
Pros:

La atencion es muy amable y personal.
Katherine te hace sentir muy especial.

Cons:

Terraza es hermosa , deberían servir los desayunos allí ☺️

2026-03-24 via Nuitee
G
Giovanna Francesa Alfaro couple us
9
Pros:

El lugar es colonial, muy bonito, los desayunos son muy ricos. Las chicas que atendien son super amables, se esfuerzan para que todo este bien y ayudarte en lo que necesites. Es limpio, cómodo y es bonito. Antes de reservar vi que habían comentarios acerca de la ubicación, pero como quedaba a doa cuadras del parque principal decidimos igual reservar. Queda cerca del mercado, y al igual que en cualquier país, es el ambiente cerca de un mercado. No nos sentimos absolutamente inseguros en ningún momento, ni de noche ni de día, al contrario, fue una oportunidad para recorrer el mercado, que en lo personal me parece que es parte de conocer a una ciudad. Tiene una terraza en la parte superior muy linda para ver la ciudad desde arriba y estar, ademásotraa zonas de estar cómodas y bonitas. =D

Cons:

Todo bien (:

2026-03-17 via Nuitee
G
García extended_group cr
10
2026-03-15 via Nuitee
G
Gökce couple de
10
2026-03-15 via Nuitee
I
Irannia Espinoza couple cr
7
2026-03-15 via Nuitee
J
Juan couple pa
9
Pros:

La atención del personal muy amables siempre atentos. Limpio todo

Cons:

Paso todo bien.

2026-03-14 via Nuitee
T
Tête Philippe couple fr
10
Pros:

Belle établissement

Cons:

Chambre un peu petite

2026-03-12 via Nuitee
J
José Domingo couple ni
10
2026-03-11 via Nuitee
J
Juan couple pa
10
Pros:

La atención es buena te aconsejan para ir de tours cerca de todo del centro turístico.su desayuno típico de Nicaragua y la comida también super buena .

Cons:

Que me voy muy rápido.

2026-03-10 via Nuitee
T
Trang extended_group us
8
Good value for your money
Pros:

Location; breakfast

Cons:

Loud music!

2026-02-25 via Nuitee
Y
Yersin couple cr
10
muy buena atencion e instalaciones
Pros:

atencion, las instalaciones, ubicacion y servicio

2026-02-14 via Nuitee