Hotel La Gran Sultana

Hotels
8.3 (125 reviews)
Calle Cuiscoma S/N , Granada , ni

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Very friendly, attentive staff
Beautiful terrace with great views
Swimming pool
Central, convenient location near park/market
Comfortable and clean rooms (many guests)
Tasty breakfasts
Good value for money
Attractive colonial building and decor
Cons:
No outside bathroom ventilation / humidity and damp odor reported
Air conditioning reported as not cooling by at least one guest
Some rooms are small for triple occupancy
Occasional loud music mentioned
One report of breakfast portions being small

Categories

Cleanliness
7.6
Generally reported as clean and hygienic in multiple reviews, but several guests noted a persistent humidity/odor issue and difficulty drying towels/swimsuits due to lack of bathroom ventilation, which lowers this score slightly.
Service
8.8
Many mentions of very friendly, attentive staff and specific praise for receptionists and employees who went out of their way to help; overall service is a strong positive.
Location
8.7
Frequently praised as central and convenient (close to the main park and market), giving guests easy access to the city; a few comments noted the typical market-area atmosphere but not insecurity.
Room Quality
8
Rooms are described as comfortable and in some cases large and well-decorated, but there are recurring notes about small rooms for triple occupancy and occasional issues (wrong room assigned, humidity), so quality is positive but mixed.
Amenities
8.5
Amenities such as a pleasant terrace and a swimming pool are highlighted and well-liked; however, isolated negatives (air conditioning not cooling for one guest) slightly temper the score.
Value for Money
8.4
Several guests explicitly mention good value and reasonable pricing; overall perceived as good value given location, service and included amenities.
Food and Beverage
8.4
Breakfast is repeatedly described as tasty and satisfying by many guests, though one comment mentioned small breakfast portions, so F&B is generally positive.
Overall Experience
8
The overall impression is favorable with multiple 'excellent' and 'satisfied' comments, praising atmosphere, terrace and staff; a few operational issues (ventilation, AC, room sizing) keep this from being higher.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 12:48

Property Description

Luxurious Accommodation
Hotel La Gran Sultana offers elegant non-smoking rooms with modern amenities like flat-screen TVs and private bathrooms. The cozy beds with quality bed linens ensure a comfortable stay for all guests.

Relaxation and Recreation
Guests can unwind by taking a dip in the indoor pool or enjoy the beautiful views from the terrace. The shared lounge is perfect for socializing, and the bar offers a variety of drinks to choose from.

Convenient Services
From concierge assistance to room service, the hotel caters to every need of its guests. The continental breakfast is a delightful start to the day, and business travelers will appreciate the on-site fax and photocopying services.

Book your stay at Hotel La Gran Sultana for a memorable and relaxing experience in Granada!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: MGA

Location

Guest Reviews

8.3
Based on 125 reviews
Cleanliness: 7.6
Service: 8.8
Location: 8.7
Room Quality: 8
Amenities: 8.5
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8
E
Eva family_with_children nl
8
Pros:

Nice historical building, very friendly staff and swimming pool

Cons:

No outside ventilation of the bathroom (difficult to dry wet towels and swimsuits)

2026-08-06 via Nuitee
M
Mauricio Cruz solo_traveller sv
10
2026-08-06 via Nuitee
M
Malespin Morales solo_traveller ni
10
Pros:

Es un excelente lugar donde quedarse,quede enamorada de su terraza con una vista espectacular!! Todo estuvo 10/10

2026-08-03 via Nuitee
M
mora solo_traveller cr
9
Pros:

La terraza preciosa, las.habitaciones muy cómodas

Cons:

La ubicación sin embargo todo estuvo excelente y había un colaborador que si uno necesitaba algo estaba super atento

2026-07-20 via Nuitee
A
Alejandro solo_traveller cr
10
2026-07-17 via Nuitee
G
Gerardo solo_traveller cr
9
Magnifico
Pros:

Muy buena la ubicación, céntrica, el desayuno muy rico

Cons:

No tengo quejas

2026-06-29 via Nuitee
W
White solo_traveller ni
10
Regresaré sin pensador 2 veces :D
Pros:

El lugar es muy cómodo, las habitaciones son grandes, muy higiénico y limpias las habitaciones y el hotel esta muy bonito en decoración y comodidades

2026-06-29 via Nuitee
M
Martinez Zamora couple ni
9
2026-06-25 via Nuitee
J
Juan couple cr
8
Estuvo buena
Pros:

La picina

Cons:

Haberme puesto en una habitación diferente a la reservada, al día siguiente lo corrigieron

2026-06-24 via Nuitee
D
Domingo family_with_children ni
8
Pros:

La atención por el personal

Cons:

El cuarto tenía un hedor a humedad

2026-06-22 via Nuitee
J
Jorge Arturo extended_group cr
8
ACEPTABLE
Pros:

TODO BIEN

Cons:

LA HABITACION MUY PEQUEÑA PARA QUE HUVIERAN 3 CAMAS

2026-06-16 via Nuitee
C
Carolina solo_traveller ni
10
Pros:

La picsina las habitaciones eran cómodas el desayuno delicioso

2026-05-25 via Nuitee
E
Espinoza solo_traveller us
10
Satisfecha 💯
Pros:

Muy bueno 😃

Cons:

Nada todo estuvo muy bien

2026-05-17 via Nuitee
O
Ortez solo_traveller ni
8
2026-05-11 via Nuitee
M
Martinez couple us
5
2026-04-24 via Nuitee
R
Romain solo_traveller fr
9
Pros:

La propreté et l’amabilité de la réceptionniste

2026-04-23 via Nuitee
M
Martín solo_traveller cr
8
Pros:

Me gustó más el lugar y ubicación

Cons:

El aire acondicionado no enfriaba nada

2026-04-16 via Nuitee
D
David solo_traveller es
9
2026-04-15 via Nuitee
J
José Antonio Cooper extended_group cr
9
Pros:

Lo céntrico con la ciudad de Granada

Cons:

El desayuno muy poco

2026-04-14 via Nuitee
S
SUSANA MARIA couple cr
8
Normal
Pros:

Normal buen precio

Cons:

Bien

2026-04-06 via Nuitee