Hôtel Résidence Bergara

Hotels
8.9 (46 reviews)
17 Rue Principale , Souraïde , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Good location
Pleasant amenities
Comfortable rooms
Cons:
Cleanliness concerns
High prices reported

Categories

Cleanliness
7.86
The cleanliness could be improved as the reviews mention that the cleaning was only done at the end of the stay.
Service
9.33
The service was frequently praised for excellent welcome and attentive staff.
Location
9.37
The location received positive comments for being well-situated for exploration.
Room Quality
9.02
Room quality was generally good, with various features mentioned positively.
Amenities
8.85
Amenities like the pool and kitchenette were mentioned positively, though some minor complaints were noted.
Value for Money
8.61
While some guests felt the prices were high, others found value in the overall experience.
Food and Beverage
8.86
The food quality was highlighted positively, although a few specifics could be improved.
Overall Experience
9.33
Overall experience was largely positive with guests enjoying their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:41

Property Description

Luxurious Accommodation
The Hotel Residence Bergara in the picturesque village of Sourraide offers comfortable rooms and studios with modern décor, ensuring a relaxing stay for guests.

Convenient Amenities
Guests can enjoy the convenience of a lift for easy access to rooms and free Wi-Fi throughout the property, catering to both leisure and business travelers.

Ideal Location
Situated in the heart of the Basque country, the Bergara hotel provides a peaceful retreat with a garden, while being just a short distance from popular destinations like Biarritz and Espelette.

Experience the charm of Basque country at Hotel Residence Bergara - book your stay now!

Important information:

The property offering every day breakfast service, 10€ per person (not included).
We accept Pets. Price is 10€/per night or 50€/ per week.
Our room price are in location (no cleaning services every day)
Recepcion hours: closed in monday, 9h to 15h tuesday, wednesday, thursday and sunday.
9h to 18h friday and saturday.
Il you arrive later, we give you modalities by phone to access by yourself (virtual check in). Please inform the property in advance your arrival hour. Contact details can be found on the booking confirmation.
Please note, in high season the restaurant is open for lunch tuesday to Sunday, and for diner tuesday, thursday, friday and saturday, better to book before, In low season, open friday and saturday night (Reservation). If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details can be found on the booking confirmation. The third week of july (23 to 26th of july 2026) it's noisy, a lot of animation and musik day and night !! (village party)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 46 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 9.02
Amenities: 8.85
Value for Money: 8.61
Food and Beverage: 8.86
Overall Experience: 9.33
S
Sylvain • couple • fr
9
Pros:

La chambre et la piscine

Cons:

Rien

2026-05-30 • via Nuitee
M
Marlene • solo_traveller • fr
10
Pros:

Tout

2026-05-27 • via Nuitee
J
Joel • couple • fr
10
Très bien
Pros:

Bien

Cons:

Rien

2026-05-27 • via Nuitee
C
Christian • solo_traveller • fr
10
Pros:

Établissement très satisfaisant
Petit déjeuner très copieux et un tarif correct

Cons:

Rien

2026-05-27 • via Nuitee
J
Jose Maria • couple • es
9
2026-05-25 • via Nuitee
S
Sonia • solo_traveller • fr
10
Pros:

Chambre spacieuse et lumineuse. Hôtel au calme et très bien placé pour faire la Rhune, les grottes de Sare, Espelette....

2026-05-23 • via Nuitee
C
Charlotte • couple • fr
10
2026-05-22 • via Nuitee
A
Andrés V. • couple • es
10
Excepcional
Pros:

La atención del personal del hotel. La habitación muy cómoda. Entorno silencioso y agradable. La piscina, una sorpresa con la que no contábamos, y que resultó fantástica ya que llegamos caminando desde Bayonne, haciendo el camino del Baztán y nos permitió relajarnos y descansar. El restaurante muy bueno y variado. Desayuno excelente. En definitiva, todo excepcional. De hecho repetimos unos días después ya que tuvimos ocasión de volver a pasar por la zona de Souraïde en coche, y no nos lo pensamos dos veces a la hora de elegir hotel.

2026-05-02 • via Nuitee
J
JOSE SANTIAGO • couple • es
10
Pros:

La amabilidad del personal, nos pusieron de comer cuando llegamos fuera del horario establecido para comer

Cons:

Todo perfecto

2026-04-26 • via Nuitee
M
Marine • couple • fr
9
Hôtel super
Pros:

La devanture de l’hôtel est très belle, bien typique de la région. La localisation est parfaite pour visiter les alentours.
La chambre où nous étions était spacieuse et très agréable. Elle était propre, la salle de bain était très grande. Bonne isolation des chambres.
Le personnel est vraiment accueillant. Possibilité de se garer à côté de l’hôtel.
La piscine est un petit plus ! C’est super

Cons:

Rien

2026-04-22 • via Nuitee
G
gloria • couple • it
6
2026-04-18 • via Nuitee
G
Günter • solo_traveller • de
10
2026-04-16 • via Nuitee
M
Maria Del Carmen • couple • es
10
Tranquilidad y buen descanso
Pros:

Un lugar bonito,fácil de encontrar,cómodo,fácil de aparcar ,y estaba todo muy correcto limpio,comodo.El desayuno también bien y además atentos .Gracias.

2026-04-07 • via Nuitee
L
LABRUGNAS • family_with_children • fr
9
2026-03-30 • via Nuitee
M
Marcel • solo_traveller • nl
9
2026-03-23 • via Nuitee
J
Jacques • couple • fr
9
Pros:

L'accueil

Cons:

Rien à dire

2026-03-22 • via Nuitee
J
jose andres • couple • es
10
Lugar privilegiado con personal excepcional
Pros:

La ubicación y el personal

Cons:

Todo perfecto
Nos gustó mucho todo

2026-03-15 • via Nuitee
J
Jeanpt • couple • fr
8
Pros:

Hôtel confortable et propre

Cons:

Odeur dans la salle de bain

2026-03-14 • via Nuitee
G
Georges • couple • fr
10
Excellent accueil. Propreté. Cadre agréable.
2026-03-05 • via Nuitee
P
Pascale • solo_traveller • fr
8
Bien
Pros:

Petit déjeuner, peu mieux faire.
Œufs dur ,serait préférable à la coque
Qualité du jambon à revoir

Cons:

Le peu de disponibilité et d’intérêt de la propriétaire au petit déjeuner lorsque les autres personnes sont en repos et qu’elle sers seule.

2026-01-20 • via Nuitee