Pets allowed

Facilities

Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Conference space
Hiking/biking trails nearby
Breakfast available (surcharge)
Scooter/moped rentals nearby
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Very clean rooms
Beautiful/gorgeous pool
Friendly, accommodating staff
Great location near Rainey and 6th Street
Spacious rooms with good views
Excellent hotel restaurants
Family friendly, pleasant amenities
Cons:
Unpleasant odors in lobby (sewer/vomit reported)
No hot water / low water pressure in some rooms
Construction noise and area disruption
Crowded or small pool at times
Occasional service lapses (gold-room closures, rude interaction)
Bed/mattress discomfort for some guests
Perceived safety concerns around surrounding area

Categories

Cleanliness
8.2
Rooms and pool repeatedly described as very clean, but multiple guests reported strong, unpleasant odors in the lobby (sewer/vomit) which lowers the overall cleanliness impression.
Service
9.9
Many mentions of staff being incredibly friendly, warm, accommodating and making occasions special; a few service failures (rude interaction, limited gold-room service) are noted but overall service sentiment is strongly positive.
Location
8.8
Convenient location within walking distance to Rainey and 6th Street cited positively, but frequent construction, noise and concerns about surrounding homelessness/feeling unsafe reduce the location score.
Room Quality
8.6
Rooms described as spacious, comfortable and with nice views; some guests reported bed/mattress discomfort and issues with hot water/water pressure which negatively impacted room quality for some stays.
Amenities
9.6
Pool and pool area are repeatedly called gorgeous and a major draw; other amenities (spa, gold room) experienced temporary disruptions or limited service, and the pool can be crowded/small at times.
Value for Money
8.9
Many guests felt the hotel was excellent and would return, but issues like the gold-package restrictions, limited amenities during outages and occasional service lapses temper perceived value.
Food and Beverage
9.6
Hotel restaurants receive strong praise (called amazing); some service lapses in breakfast/gold-room provisioning were reported, but overall F&B sentiment is very positive.
Overall Experience
9.2
Majority of reviews describe an excellent stay with standout pool, cleanliness of rooms and friendly staff; isolated negatives (odors, construction, occasional service/amenity disruptions) slightly lower the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Luxurious Spa and Recreation
Indulge in lavish body treatments at the spa and unwind in the outdoor pool, spa tub, or sauna.

Exceptional Dining and Entertainment Options
Savor American cuisine at Garrison or grab a snack at the coffee shop. Enjoy a drink at the poolside bar or one of the 2 bars/lounges.

Convenient Business and Event Facilities
Benefit from a business center, express check-out, and extensive event space with a conference center and 30 meeting rooms.

Pamper yourself at Fairmont Austin, centrally located in Austin near popular attractions like the Austin Convention Center and Sixth Street. Book now for a luxurious stay!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Video

Guest Reviews

9.1
Based on 336 reviews
Cleanliness: 8.2
Service: 9.9
Location: 8.8
Room Quality: 8.6
Amenities: 9.6
Value for Money: 8.9
Food and Beverage: 9.6
Overall Experience: 9.2
M
Melissa
10
I’d stay again and again and again
Pros:

Very clean. Smells amazing. Family friendly.

2025-10-12 • via Nuitee
E
Estee
10
Pros:

We had the most fantastic time at this hotel. Everyone was so personable and helpful. It was our anniversary and they made it very special.

2025-10-12 • via Nuitee
A
Adam • family
8
Pros:

Great pool and room service!

2025-10-12 • via Nuitee
Z
Zuleidys
10
Pros:

The hotel was really nice. We got a corner room with a nice view. It was very clean and comfortable. Good restaurants and vibe.

2025-10-09 • via Nuitee
C
Craig • friends
8
Pros:

Nice stay overall, lacking hot water and pressure in shower

2025-10-08 • via Nuitee
K
Kyle
8
Pros:

The stay was very pleasant and I enjoyed most of the amenities. The only complaint I have was the discomfort of the king bed. I travel often and I haven’t had such a rough time trying to sleep due to the discomfort of the mattress. Overall, the hotel was excellent but I wish I could say the same for the bed & my sleep.

2025-10-07 • via Nuitee
J
Jason • friends
10
Pros:

The room was spacious and clean and the pool area was absolutely gorgeous and worth booking this beautiful hotel on its own let alone the friendly staff and tasty beverages. Great location with a quick walk to Rainey and maybe 10-15 min walk to 6th street. I would stay again in a heartbeat

2025-10-07 • via Nuitee
R
Ryan
10
Pros:

Staff is incredibly friendly and warm. The pool area is fantastic.

2025-10-06 • via Nuitee
R
Rotem • family
2
Pros:

No water pressure and no hot water in the shower

2025-10-06 • via Nuitee
K
Kim • friends
10
Pros:

Staff very accommodating

2025-10-02 • via Nuitee
K
Kelley B
10
Pros:

We did not shop or visit the spa.

2025-10-01 • via Nuitee
L
Lorenzo
2
Pros:

Got the gold package just to have the restaurants and gold room out of service. We were told there was a gas leak around the area. When they did open the gold room it was limited to snacks. We went up for breakfast in the morning, a guest service employees was rude my wife when she asked for cream cheese for her bagel. Mind you the cream cheese spread was due for a refill as the tray was empty. I loved this hotel. We went four years in a row, this was our fifth. We might have to find another hotel four our anniversary.

2025-09-29 • via Nuitee
N
Nicole
6
Pros:

Smelled like sewer through your r hotel

2025-09-26 • via Nuitee
R
Richard
10
Great experience
Pros:

It was beautiful! Will return!

2025-09-26 • via Nuitee
K
Kaia • friends
10
Pros:

The hotel itself was very nice. The rooms and pool were outstanding.

2025-09-24 • via Nuitee
P
Pam
6
Pros:

Construction around the property was problematic

2025-09-23 • via Nuitee
M
Maureen
10
Pros:

The gentleman that checked us in for our stay was professional, respectful and friendly.

2025-09-23 • via Nuitee
A
Avy
6
Pros:

the lobby was almost unbearable with a nasty stench of vomit the entire 3 days of our stay. we asked staff and all they said was it was ‘unfortunate’. the surrounding area has a lot of homeless people and felt somewhat unsafe. would prefer to stay at another property. we always stay at the proper or the line hotel but decided to give this a try and it was a disappointment.

2025-09-22 • via Nuitee
R
Ryan
6
Pros:

Construction was horrible noise all weekend. Hotel was perfect but if your coming to relax stay on congress blvd area

2025-09-21 • via Nuitee
C
craig • family
8
Pros:

The hotel is beautiful. Pool amazing but crowded. Lots of construction in the area.

2025-09-21 • via Nuitee