Ruby Lissi Hotel Vienna by IHG

Hotels
8.2 (5897 reviews)
Fleischmarkt 19 , Vienna , at

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Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Internet access
Housekeeping on request
Concerts/live shows
Wine release events
Garage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Useful amenities
Cons:
Cleanliness issues
High prices
Room quality complaints

Categories

Cleanliness
6.95
Several reviews mentioned cleanliness issues, including dirty corridors and curtains.
Service
8.95
General praise for staff friendliness, though there was a complaint about lack of response to a refund request.
Location
9.45
Multiple reviews highlighted the excellent central location and proximity to public transport.
Room Quality
7.95
Mixed reviews about room quality with complaints about unexpected room arrangements.
Amenities
8.45
Facilities like a 24-hour bar and useful 'galley' amenities received positive feedback.
Value for Money
6.95
Complaints about high prices, particularly for breakfast, negatively affected this score.
Food and Beverage
7.95
While the bar and drink options were praised, the high breakfast price was a downside.
Overall Experience
8.95
Despite some negative aspects, many guests had a good overall experience with several highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:29

Property Description

Historic Charm and Modern Comfort
Experience the perfect blend of history and modernity at Ruby Lissi Hotel Vienna. Set in an 18th-century building in Vienna's first district, our air-conditioned rooms offer free WiFi and luxurious amenities.

Luxurious Room Features
Indulge in our luxuriously furnished rooms with wooden floors, cherry-wood panelling, and a carefully designed light concept. Enjoy pocket spring mattresses, open-plan bathrooms with rain showers, Marshall amp speakers, and 40-inch flat-screen TVs.

Delightful Dining and Entertainment
Savor Italian antipasti, regional breakfast buffet, and high-quality beverages. Rent electric guitars, enjoy an online playlist, and explore the city with our bike rental service.

Book now for an unforgettable stay at Ruby Lissi Hotel Vienna!

Important information:

Please note that the hotel accepts credit card payment only. Cash payments are not possible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 5897 reviews
Cleanliness: 6.95
Service: 8.95
Location: 9.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 6.95
Food and Beverage: 7.95
Overall Experience: 8.95
T
Tal • solo_traveller • ro
10
2026-06-20 • via Nuitee
L
Leandro • couple • br
8
2026-06-20 • via Nuitee
W
Wesley • solo_traveller • nl
10
2026-06-20 • via Nuitee
K
Kerstin • family_with_children • at
8
2026-06-20 • via Nuitee
R
RICCARDO • solo_traveller • it
8
2026-06-20 • via Nuitee
R
Rosa • couple • gb
9
2026-06-19 • via Nuitee
A
Anita • couple • fi
10
2026-06-19 • via Nuitee
H
Hans • extended_group • ch
8
2026-06-19 • via Nuitee
S
Sabina • couple • it
10
Pros:

Colazione eccellente, ottima
Posizione

2026-06-19 • via Nuitee
P
Petra • solo_traveller • sk
10
Pros:

Hotel bol skvelý, vybavenie aj izba, pomer kvality a ceny. Poloha hotela bola naozaj výnimočná, rovnako aj milý personál a raňajky. Určite sa vrátime. Jedinečná bola aj kúpeľňa v izbe, čo niekomu nemusí byť príjemné.

2026-06-19 • via Nuitee
M
meirav • extended_group • il
9
היה מצויין
Pros:

מיקום מצויין

Cons:

אין בחדר מכונת קפה

2026-06-19 • via Nuitee
H
Hans • extended_group • ch
8
2026-06-19 • via Nuitee
S
Suet Yan • couple • sg
9
2026-06-18 • via Nuitee
M
Max • couple • it
10
2026-06-18 • via Nuitee
L
Laura • couple • ar
7
2026-06-18 • via Nuitee
R
Rukiye • solo_traveller • tr
9
2026-06-18 • via Nuitee
M
MICHEL • couple • fr
9
Agréable séjour dans un lieu atypique
Pros:

Super petit déjeuner. Très bon café.

Cons:

Cabine douche toilettes dans la chambre

2026-06-18 • via Nuitee
N
Nika • couple • hr
2
2026-06-18 • via Nuitee
J
JuiTeng • couple • tw
10
2026-06-17 • via Nuitee
D
Dr. Sylvia • couple • de
7
2026-06-17 • via Nuitee