Ruby Lissi Hotel Vienna by IHG

Hotels
8.2 (6090 reviews)
Fleischmarkt 19 , Vienna , at
+43 1 20555180

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Useful amenities
Cons:
Cleanliness issues
High prices
Room quality complaints

Categories

Cleanliness
6.95
Several reviews mentioned cleanliness issues, including dirty corridors and curtains.
Service
8.95
General praise for staff friendliness, though there was a complaint about lack of response to a refund request.
Location
9.45
Multiple reviews highlighted the excellent central location and proximity to public transport.
Room Quality
7.95
Mixed reviews about room quality with complaints about unexpected room arrangements.
Amenities
8.45
Facilities like a 24-hour bar and useful 'galley' amenities received positive feedback.
Value for Money
6.95
Complaints about high prices, particularly for breakfast, negatively affected this score.
Food and Beverage
7.95
While the bar and drink options were praised, the high breakfast price was a downside.
Overall Experience
8.95
Despite some negative aspects, many guests had a good overall experience with several highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:29

Property Description

Historic Charm and Modern Comfort
Experience the perfect blend of history and modernity at Ruby Lissi Hotel Vienna. Set in an 18th-century building in Vienna's first district, our air-conditioned rooms offer free WiFi and luxurious amenities.

Luxurious Room Features
Indulge in our luxuriously furnished rooms with wooden floors, cherry-wood panelling, and a carefully designed light concept. Enjoy pocket spring mattresses, open-plan bathrooms with rain showers, Marshall amp speakers, and 40-inch flat-screen TVs.

Delightful Dining and Entertainment
Savor Italian antipasti, regional breakfast buffet, and high-quality beverages. Rent electric guitars, enjoy an online playlist, and explore the city with our bike rental service.

Book now for an unforgettable stay at Ruby Lissi Hotel Vienna!

Important information:

Please note that the hotel accepts credit card payment only. Cash payments are not possible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 6090 reviews
Cleanliness: 6.95
Service: 8.95
Location: 9.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 6.95
Food and Beverage: 7.95
Overall Experience: 8.95
F
Fedor • couple • cy
8
2026-07-25 • via Nuitee
E
Evgenii • solo_traveller • kz
10
Pros:

Cozy and stylish room, everithing was great

2026-07-25 • via Nuitee
F
Friedrun • solo_traveller • de
9
Super
Pros:

Klimaanlage

Cons:

Zwei Eingänge ist etwas verwirrend am Anfang

2026-07-25 • via Nuitee
S
Souha • solo_traveller • lb
10
Great location near the metro and in the middle of the city
Pros:

Location

Cons:

Everything was amazing

2026-07-25 • via Nuitee
R
Rabia Aydan Buket • solo_traveller • tr
5
Güzel konum, kötü personel
Pros:

konum harikaydı metro durağına çok yakın olması inanılmaz kolaylık sağlıyor. ayrıca stephenzplatz'a yürüme mesafesinde

Cons:

Otele vardığımda rezervasyonumu bulamadılar. Rezervasyonumun iptal edildiğini söylediler. yeniden rezervasyon yapmayı teklif ettiler. ücretini dahi ödediğimi defalarca söylememe, mobil uygulamadan ve booking'ten göstermeme rağmen Booking ile görüşmemi, yaptıgım ödemenin kendilerine ulaşmadıgını söylediler. 1 saate yakın beklettiler ve sonunda rezervasyonumun mevcut oldugu ve ödememi yapmış oldugum anlaşıldı. Bu konuda ısrar etmesem yeniden rezervasyon oluşturup iki katı para alacaklardı benden. Bu konuyu hiç sevmedim, personel de yapıcı yaklaşmadı.

2026-07-24 • via Nuitee
N
Nicole • solo_traveller • at
9
Toll!
Pros:

Sehr freundliche Mitarbeiter und schönes Inventar!

2026-07-24 • via Nuitee
P
Peter • solo_traveller • nl
9
2026-07-24 • via Nuitee
C
Carole • couple • gb
9
2026-07-24 • via Nuitee
G
Gema María • family_with_children • es
9
Hotel céntrico y confortable
Pros:

La ubicación y la comodidad de la cama.

Cons:

La disposición del baño.

No disponen de habitación reservada para guardar maletas cuando haces el check out.

2026-07-24 • via Nuitee
U
Ute • solo_traveller • de
7
2026-07-24 • via Nuitee
D
Dario • solo_traveller • es
7
Pros:

La buena ubicación y camas muy cómodas lo hacen de un buen sitio

Cons:

La habitación estaba limpia, pero había alguna que otra tela de araña. Además no había mini bar

2026-07-24 • via Nuitee
R
Raphael • couple • ch
10
Einfach perfekt
Pros:

Einfach alles nettes personal, coole einrichtung

Cons:

Nichts

2026-07-23 • via Nuitee
C
Christina • extended_group • de
7
Pros:

Die Lage. Die ausgefallene Deko.

Cons:

Frühstückstische sehr klein, Eierspeisen nur Rührei und gekochtes Ei, kein schöner Außenbereich zum Sitzen oder frühstücken. Rooftop wird leider als Raucherbereich genutzt
.
.

2026-07-23 • via Nuitee
J
Jochen • solo_traveller • de
7
2026-07-23 • via Nuitee
S
Salvati-Styles • solo_traveller • gb
8
2026-07-23 • via Nuitee
V
vincent • solo_traveller • fr
10
2026-07-23 • via Nuitee
D
David • solo_traveller • es
9
2026-07-22 • via Nuitee
M
marina • solo_traveller • il
10
Pros:

Чудесное местоположение. Хороший завтра . Хорошие комнаты подходят для двоих . Все понравилось

Cons:

То что нет в комнате хотя-бы мини бар . Летом жарко и хотя-бы какие продукты нужно хранить в холодильнике . Была бы рада в следующий приезд увидеть маленький холодильник

2026-07-22 • via Nuitee
C
Costanza • solo_traveller • it
8
Ottima base per esplorare Vienna
Pros:

Hotel in ottima posizione proprio davanti alla stazione della metropolitana. Camere pulite e colazione abbondante con caffè espresso fatto dal barista.

Cons:

Il self check-in è un po' macchinoso ed abbiamo impiegato 10 minuti per inserire tutte le informazioni, credo che un impiegato avrebbe fatto tutto molto più velocemente.

2026-07-22 • via Nuitee
K
Kurt • couple • tr
8
Konumu itibari ile mükemmeldi
Pros:

Konumu muazzamdı

Cons:

Herhangi bir su, kahve veya ikramı odalarda yoktu

2026-07-22 • via Nuitee