Infinity City Boutique Hotel

Hotels
8.6 (4170 reviews)
Ariadnis 9 , Heraklio Town , GR

Children allowed

Facilities

Breakfast available (surcharge)
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and recently renovated
Very good location (between port and city centre)
Friendly, helpful staff
Good breakfast selection
Luggage storage available
Modern, comfortable rooms with SmartTV
Cons:
Occasional small lapse (e.g., missing towels on arrival)
Small bathroom layout (sink outside the bathroom)
Narrow street where taxis can't enter
Limited space when multiple suitcases are open
Sofa-bed uncomfortable for an older child

Categories

Cleanliness
8.9
Multiple reviews mention the hotel is clean, recently renovated and well maintained; one isolated incident of missing towels was promptly resolved.
Service
8.8
Staff repeatedly described as friendly, helpful and accommodating (luggage storage, carrying bags to upper floors); overall very positive interactions reported.
Location
9.3
Consistently praised as very well located between the port and city centre, close to museums and restaurants; narrow street noted but short walk to taxis.
Room Quality
7.8
Rooms are described as modern and generally comfortable with SmartTV, but some guests noted small bathrooms (sink outside), limited space when multiple suitcases are open and an uncomfortable sofa-bed for a teenage child.
Amenities
8.2
Basic useful amenities noted (SmartTV, luggage storage); no extensive amenities mentioned — overall adequate for a short stay.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
8.7
Breakfast repeatedly described as very good, with a good selection; in a few reviews it was noted as simple but perfectly adequate.
Overall Experience
8.5
Overall very pleasant stays reported, with guests recommending the hotel for exploring Heraklion and for short visits; minor issues did not significantly impact the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Welcome to Infinity City Boutique Hotel, where contemporary design meets the vibrant rhythm of Heraklion. Following our complete renovation in 2026, every space has been thoughtfully reimagined to offer a refined, comfortable, and effortless stay. Whether you're visiting for leisure or business, our hotel is your calm retreat in the center of the city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. Cots are available in some rooms on request.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Internet

    WiFi is available and is free of charge.

  • Smoking

    A designated smoking area is available.

See all policies

Location

Guest Reviews

8.6
Based on 4170 reviews
Cleanliness: 8.9
Service: 8.8
Location: 9.3
Room Quality: 7.8
Amenities: 8.2
Value for Money: 8.6
Food and Beverage: 8.7
Overall Experience: 8.5
W
Wulf • couple • de
9
Angenehmes Hotel für mehrere Tage zum Besuch der Sehenswürdigkeiten der Stadt
Pros:

Gutes Frühstücksbuffet mit großer Auswahl. Das Hotel liegt Nähe des alten venetianischen Hafens. Von der Busstation sind es ca. 10 Gehminuten und zum Archäologischen Museum auch. Ebenso zum Stadzentrum.

Cons:

Das Hotel befindet sich in der Ariadnis-Straße. Diese Straße ist sehr "verschlungen" und hat senkrecht zueinander laufende Teile. Es ist etwas schwierig, den Ort ohne GPS zu finden. Wegen der engen Bebauung des Stadtzentrums von Heraklion generell und auch in der Nähe des Hotels haben einige Zimmer nur einen Blick auf das Nahe gelegene, gegenüberliegende Gebäude

2026-11-07 • via Nuitee
Βασω • family_with_children • gr
10
2026-11-06 • via Nuitee
Ηλίας • family_with_children • gr
9
2026-11-06 • via Nuitee
M
Mar • family_with_children • es
9
Pros:

Desayuno bueno. Todo nuevo. Calidad precio muy buena.

2026-11-05 • via Nuitee
I
Iouliani • solo_traveller • gr
10
Υπέροχη εμπειρία! Ο Στέλιος στην ρεσεψιόν και η Ευγενία που εργαζόταν στα πρωινά είναι εξαιρετικοί! Το πρωινό ήταν εξίσο
2026-11-05 • via Nuitee
M
Mingchen • extended_group • cn
10
绝佳的住宿体验
Pros:

酒店的位置简直太棒了,到港口、老城区、大巴车站都在步行可达的距离,非常适合自由行但没有租车的游客。我们订的顶楼最大的海景房,这个房型可以看到超棒的海景!真心推荐!(只有一间所以非常抢手,要提早订。柜台小姐姐跟我们说这间房间也是她自己认为最棒的)。淋浴间的水很大,热得也很快,而且酒店提供了洗澡洗头润丝全套用品,好评!早餐我认为也很超值,好吃且选择多样,建议可以加早餐总体来说我没有任何不满意的地方,是很舒适的居住体验。

Cons:

电梯只有一部而且空间偏小(只能最多挤下两个大行李箱+两个成人)如果热门时段需要等比较久。

2026-11-05 • via Nuitee
D
Daoud • family_with_children • fr
10
Pros:

L'ambiance de la chambre et de l'hôtel

2026-11-05 • via Nuitee
I
Iouliani • solo_traveller • gr
10
2026-11-05 • via Nuitee
J
Jeffrey • couple • us
9
Helpful and accommodating staff with clean, quiet rooms close to the harbor.
2026-11-05 • via Nuitee
A
Ava Liyan • couple • de
10
Pros:

Modern rooms. Very clean

Cons:

I loved everything

2026-11-05 • via Nuitee
O
Olga_Ke • family_with_children • gr
10
2026-11-05 • via Nuitee
R
Reto • couple • ch
10
Praktisch für Ankunft und Abreise in Heraklion
Pros:

Zentral gelegene Unterkunft mit speziellem Design. Großzügiger Raum.

Cons:

Etwas hellhörig

2026-11-05 • via Nuitee
E
Eleni • couple • gr
10
2026-11-04 • via Nuitee
J
Janice • solo_traveller • ca
9
Nice place to stay in Heraklion
Pros:

Very clean, breakfast was good and easy walk from the port and into town.

Cons:

Nothing

2026-11-04 • via Nuitee
A
Adrienne • couple • au
7
Pros:

Staff were amazing,helpful,extremely knowledgeable and polite. Breakfast was very good.
Location was excellent.
Rooms had been updated,small and very clean.

2026-11-04 • via Nuitee
R
Romain • couple • fr
7
Bien placé mais mal insonorisé
Pros:

Emplacement et déco

Cons:

Insonorisation intérieure et extérieure insuffisante

2026-11-02 • via Nuitee
A
Antonio Guariglia • family_with_children • it
10
2026-11-02 • via Nuitee
B
Bernd • couple • de
6
2026-11-01 • via Nuitee
L
Lironis • family_with_children • gr
8
2026-11-01 • via Nuitee
M
Mario • family_with_children • at
8
Pros:

Super Lage! In wenigen Gehminuten in der Innenstadt und am Hafen. Kurze Fahrdistanz zum Flughafen!

2026-11-01 • via Nuitee