Infinity City Boutique Hotel

Hotels
8.6 (4105 reviews)
ARIADNIS 9 , Heraklio Town , gr

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Central location
Friendly and helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast variety
Maintenance concerns

Categories

Cleanliness
7.81
Several reviews mentioned cleanliness issues, particularly related to room maintenance.
Service
9.28
Multiple reviews praised the helpful and friendly staff.
Location
9.32
Guests frequently highlighted the central location as a major advantage.
Room Quality
8.27
Rooms were generally described as comfortable, but some had issues with mattresses and amenities.
Amenities
8.3
Basic amenities were available, but some reviews indicated a need for improvement.
Value for Money
8.76
The pricing was considered reasonable for the location and services offered.
Food and Beverage
8.31
Breakfast quality varied, with suggestions for more variety.
Overall Experience
8.78
Overall, guests enjoyed their stay despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 11:44

Property Description

Luxurious Accommodations

The family-run Infinity City Boutique Hotel in Heraklio Town offers air-conditioned rooms with modern decor and free WiFi. Enjoy a cup of coffee on your balcony while watching cable TV on a flat-screen.

Delicious Dining Options

Start your day with a continental breakfast at the hotel. Don't miss the chance to indulge in a variety of tasty dishes to kick start your day of exploring.

Convenient Location

Just 3 km from Heraklion International Airport and 550 metres from Heraklion Port, the hotel's prime location makes it easy to access major transportation hubs. Book your stay now and experience the best of Heraklio Town.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 4105 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
L
Lysimachi solo_traveller cy
8
2026-07-25 via Nuitee
Y
Yassine family_with_children ch
10
2026-07-25 via Nuitee
I
Ioana couple ro
10
Pros:

Close to the city center and the bus stop for airport and beaches, perfect for a short stay in crete

2026-07-25 via Nuitee
M
MARIA solo_traveller gr
9
2026-07-25 via Nuitee
O
ODILE solo_traveller fr
9
2026-07-25 via Nuitee
E
Elsa solo_traveller nc
8
Pros:

Emplacement, équipement et petit déjeuner

Cons:

La chambre proposée sur booking est minuscule ! Pour le même prix et dans le même quartier on trouve des chambres vraiment plus spacieuses.

2026-07-24 via Nuitee
I
Iryna solo_traveller gb
10
Pros:

Infinity City Boutique Hotel – Love at First Sight

There are hotels where you simply spend the night, and there are hotels that become part of your journey. For me, Infinity City Boutique Hotel was exactly that.

I fell in love with it the moment I saw the photos. They reflected elegance, great taste, and a deep respect for the city’s historic architecture. When I finally arrived, I realized that reality was even better than my expectations.

The hotel is compact, charming, and beautifully integrated into the old town. Although it is brand new, it feels as though it has always belonged there. To me, this is exactly what a true boutique hotel should be.

The very first thing that impressed me was the people. I was welcomed by one of the most educated, professional, and genuinely positive concierges I have ever met. We had a wonderful conversation, and within minutes I felt sincerely welcomed rather than simply checked in.

I was planning to stay for two nights. Although I had booked a different room category, the team kindly upgraded my reservation. They immediately gave me a spacious Triple Room so I wouldn’t have to move the following day. After a long journey, when all you want is a hot shower and a good night’s sleep, this level of thoughtfulness means a great deal.

The moment I opened the door, I was just as impressed as I had been by the hotel itself.

The room has everything you could possibly need, even for a longer stay. A built-in wardrobe cleverly hides a mini refrigerator, kettle, coffee maker, beautiful thick porcelain cups, elegant glasses, an ironing board, extra blankets, a safe, and plenty of storage space.

The interior is designed in warm coffee and natural wood tones. The flooring has a beautiful wood finish, while the simple round tables and minimalist furniture create an atmosphere of effortless elegance. Nothing feels excessive, yet every detail has been carefully considered.

The bathroom deserves special praise.

2026-07-23 via Nuitee
G
Girelli solo_traveller it
10
Hotel bellissimo
Pros:

Le camere moderne,pulitissime,la colazione varia e con ottimi prodotti.

Cons:

Niente

2026-07-21 via Nuitee
E
ELEFTHERIOS family_with_children gr
9
2026-07-20 via Nuitee
B
Brian couple dk
10
Pros:

Good amenities

2026-07-20 via Nuitee
K
Kirsi solo_traveller fi
9
Pros:

Palvelu oli hyvää ja kivan pieni hotelli.

2026-07-19 via Nuitee
G
Gabriel Bogdan family_with_children ro
10
2026-07-18 via Nuitee
C
Camille family_with_children fr
10
2026-07-18 via Nuitee
B
Barbara couple ch
9
2026-07-18 via Nuitee
M
Meelis family_with_children ee
10
2026-07-18 via Nuitee
N
Naoual family_with_children fr
8
Cons:

Le petit déjeuner est à revoir. Il n’est pas bon

2026-07-17 via Nuitee
K
Krzysztof solo_traveller dk
8
2026-07-16 via Nuitee
I
Ilias solo_traveller gr
10
2026-07-15 via Nuitee
A
Amelia couple au
9
Outstanding hotel for exploring Heraklion
Pros:

Outstanding hotel - everything felt brand new, the sheets and towels were clean and comfortable and the shower was amazing. Best hotel breakfast I’ve had and the staff were super helpful and kind

Cons:

Unfortunately the person on reception we asked to book a very early morning taxi to the airport forgot to do so which was stressful. Another staff member kindly intervened and sorted it out at 4.30am but this was the only negative experience from an otherwise perfect stay

2026-07-15 via Nuitee
D
de Lima solo_traveller nl
8
2026-07-14 via Nuitee