Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location next to main train station; easy access to airport and city
Friendly, polite and responsive staff
Very good and varied breakfast (cakes, pancakes praised)
Modern, clean rooms with good views; some rooms have balconies
Kettle in room and on-site restaurant; convenient for families
Discounted parking available in nearby garage
Cons:
No minibar/fridge in rooms
Carpeted rooms producing dust; some stains noted on arrival
Bathroom glassware not refreshed and limited bathroom kit
Sofa bed / pull-out couch uncomfortable for children
Gym under-equipped and some equipment out of order; occasional queues
Some guests found mattresses relatively firm and certain breakfast items (cheese/olives) not to taste

Categories

Cleanliness
7.6
Generally described as very clean and well maintained by multiple guests, but several comments about carpet dust, stains on arrival and some bathroom items not refreshed lowered the score.
Service
9.3
Staff repeatedly described as polite, friendly, professional and helpful; early luggage drop-off and responsive service praised across reviews.
Location
9.4
Consistently praised as ideal — directly at the main train station, excellent access to airport and city and very convenient for train travel and sightseeing.
Room Quality
8
Rooms noted as modern, spacious and comfortable with good views and balconies for some; negatives include carpet-related dust, occasional hard mattresses and an uncomfortable sofa bed for children.
Amenities
7.9
Good basics (kettle, restaurant, balcony, parking arrangement) but lacking a minibar/fridge in rooms, gym under-equipped and some equipment out of order.
Value for Money
8.7
Many guests said they would return and found facilities, breakfast and location justified the stay; discounted parking and reasonable restaurant prices support positive value perception.
Food and Beverage
8.9
Breakfast repeatedly praised (cakes, pancakes, variety); a few guests noted specific dislikes (cheeses, lack of olives) but overall F&B was a strong point.
Overall Experience
9
Overall very positive impressions: convenient location, friendly staff, good breakfast and clean modern hotel led many to recommend or plan return stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Luxurious Amenities
Novotel Wien Hauptbahnhof offers a sauna and fitness centre for guests to unwind and stay active during their stay. The on-site restaurant provides a convenient dining option for visitors.

Comfortable Accommodations
The rooms at Novotel Wien Hauptbahnhof are equipped with modern amenities including a flat-screen TV and private bathroom. Some rooms even have a cozy seating area for relaxation after a long day of exploring Vienna.

Convenient Location
Situated just 800 metres from Belvedere Palace, this hotel provides easy access to top attractions like Vienna State Opera and Stadtpark. With Vienna International Airport only 15 km away, Novotel Wien Hauptbahnhof is the perfect choice for both leisure and business travelers.

Book your stay at Novotel Wien Hauptbahnhof now to experience a blend of luxury, comfort, and convenience in the heart of Vienna.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.6
Based on 8597 reviews
Cleanliness: 7.6
Service: 9.3
Location: 9.4
Room Quality: 8
Amenities: 7.9
Value for Money: 8.7
Food and Beverage: 8.9
Overall Experience: 9
C
Chanut • couple • th
10
Very impress
Pros:

Good location ,very clean very good facility, good sleep, quick check in and check out. Everything perfect

Cons:

Nothing

2026-11-07 • via Nuitee
S
Samir • family_with_children • br
10
2026-11-07 • via Nuitee
D
Dominik • family_with_children • de
9
Pros:

Frühstück und Spielbereich für Kinder

Cons:

Zimmerservice (kein Bettwäschenwechsel)

2026-11-06 • via Nuitee
M
Marwan • solo_traveller • il
10
2026-11-06 • via Nuitee
E
Emilio • family_with_children • es
7
Un hotel funcional
Pros:

Es un hotel muy funcional, muy cerca de la estación central motivo por el cual me aloje en él.

Cons:

Es un hotel que resulta impersonal.

2026-11-06 • via Nuitee
A
Andreas • family_with_children • at
10
Top Lage perfekt für einen Städte Trip direkt am Bahnhof
Pros:

Top

Cons:

—-

2026-11-05 • via Nuitee
C
Christof • family_with_children • at
10
Aller bestens
Pros:

Auch super Restaurant

Cons:

Alles ok

2026-11-05 • via Nuitee
C
Carina • family_with_children • at
10
Pros:

Alles Top👍👍

2026-11-05 • via Nuitee
C
carina • family_with_children • at
10
Pros:

Unglaublich gutes Frühstück. Der Spielbereich für die Kinder war genau neben dem Frühstücksbereich.

2026-11-05 • via Nuitee
S
Semih • family_with_children • tr
9
2026-11-05 • via Nuitee
K
Kinga • family_with_children • fr
9
2026-11-05 • via Nuitee
K
Kurt • family_with_children • it
9
2026-11-05 • via Nuitee
S
SUSAN • family_with_children • gb
8
2026-11-04 • via Nuitee
G
guillaume • family_with_children • fr
10
Pros:

Le petit déjeuner, la proximité de la gare et du métro, le sauna & hammam, le bar de l'hotel.

Cons:

je ne vois pas

2026-11-04 • via Nuitee
Y
YuRII • family_with_children • ua
5
2026-11-04 • via Nuitee
R
Recep • family_with_children • tr
10
Pros:

Konumu

2026-11-03 • via Nuitee
Y
Yingying • family_with_children • se
9
2026-11-03 • via Nuitee
A
Alexandra • solo_traveller • de
9
2026-11-03 • via Nuitee
Q
QIAN • family_with_children • ie
9
Excellent and comfort stay overall, great value for money, great location close to public transport
2026-11-02 • via Nuitee
J
Jenkins • couple • au
9
Pros:

Location

Cons:

Breakfast expensive. No tea/coffee in the room

2026-11-02 • via Nuitee