Hotel San Fernando

Très beau bâtiment ancien, la décoration est soignée, l'emplacement est idéal, très calme et verdoyant.

Fantastic location, walking distance to so many great bars/restaurants! It’s also right by the park which a wonderful place to wake up everyday.

Great location and lovely helpful staff.

Loved our stay at Hotel San Fernando. It is located on a quiet street in the beautiful Condesa neighborhood. The whole vibe of the hotel was great, the lounge and bar were very inviting and cozy. The food and service were excellent! The only negative thing was that there is no A/C in the rooms, and the tower fan didn't cool the room as much as I would have liked! The room was spacious for two people, we had a kitchenette too! Overall we had a wonderful stay! I would highly recommend this hotel!

First of all, the location of this hotel cannot be beat in Condesa. Plenty of shops and restaurants within walking distance - it is in the heart of the neighborhood.

The rooms are a great size - it’s the perfect hotel for family travel as many of the rooms come with kitchens. We booked two rooms - one for the girls with a kitchenette and one of us which had a patio but no kitchenette. The only negative I have is our room had a glass door - not sure why some rooms have an actual wood door and others have glass. While it is frosted, having a glass door makes it difficult to block out the lights in the hallway in the evening. So, I recommend offering either a sleeping mask or having a black out curtain over the doorway to use in the evening. I had to sleep with my head under the covers.

Great location. Great staff. Very pretty. No elevator, its a lot if you are on a higher floor. Shower was small and did not get hot. Compared to the amazing restaurants surrounding the hotel the complementary breakfast could have been better.

The lobby is nice and the location is great, but that's the positives.

We stayed in a king suite with kitchenette, and it was incredibly disappointing. The bathroom had hair on the floor and in the shower. There are layers of dust on the window sills and the around the shower that are noticeably visible. The molding above the bedroom door has a thick layer of dust and corners of the floor were dusty. Without a doubt the room has not been cleaned thoroughly in months.

The room description says there is temperature control, but it does not work and is not connected. The shower doesn't drain water because the slant toward the drain isn't correct. The bathroom itself has ugly, dirty tiles that are cracked and old. There were dust accumulations on the walls in the bathroom. The paint job in the bathroom looks terrible.

There are no counters or shelves in the bathroom and very little storage space in the bedroom.

The general look—especially in the bathroom—is that the owners have no interest in maintaining the room as a comfortable, relaxing experience for guests.

The hotel room was not up to the standards we expected, and it was very surprising and disappointing. The room was dirty and has not been kept looking good as a whole. This is a property that top level management and ownership does not care about being high quality. Our friends who stayed there with us at the same time expressed similar displeasure.

The noise is as bad as over reviews say, yet that we really the least of our issues.

I am surprised Hyatt would be associated with this hotel. That is stunning to us because we live in Austin and know are familiar with many Bunkhouse properties and have only observed and heard about positive experiences there.

Our stay at the Hotel San Fernando was disappointing. The best thing about the hotel was the location, which was great. Beautiful area, lots of restaurants and bars in a short walking distance.

The hotel feels old and uncared for. We stayed in a room with a terrace. The terrace was tiny and faced the back of the hotel, so no views to speak of. We never used the terrace for anything.

Our room had a wall AC unit, but the controls were gutted out and there was no way to turn it on. We had friends staying in a different room and theirs was the same, did not work. There was a fan in the room, but it was inadequate.

There was no comfortable place to sit. The bed is on a plywood platform very low to the ground, and the only chairs in the whole room were in the kitchenette, and they were tiny wooden chairs that were not good.

I could go on with other frustration, but overall, this hotel seems very over-priced for what you get. We had an amazing long weekend in CDMX but this hotel was easily the low point of our trip. I would not recommend it at all.

We had a good overall stay. The hotel is lovely with great Mexican character, and the location is unbeatable. The bar was a highlight - excellent cocktails - and the staff was friendly. A few things to note: the showers were barely warm (not hot), and during a cold spell we were limited to one space heater per room, which was tough in our two-bedroom suite. There’s also no elevator, which could be challenging for some guests. Overall, a solid option for the price if you’re looking for charm and a great location.

Mixed bag for this hotel, but ultimately it's the random and very loud noise that would keep me from returning.
Pros
* great location in Condesa, lots of wonderful restaurants in walking distance
* public spaces of hotel are quite nice (bar, lobby/restaurant, rooftop)
* staff is friendly and helpful
* rooms were large

Cons
* noise is the killer. We stayed 5 nights and had to switch rooms after being kept up until 1am with different noise each night (amplified street karaoke, bands, etc.) Oddly, the street looks quiet and there is only a sushi restaurant next door. But the windows are thin single pane and even with white noise, sleeping pill and ear plugs it was still impossible to sleep
* rooms are oddly decorated and super basic for the price. Weird things like an outdoor glass patio door for the bathroom
* the day we left nobody was at the front desk (7am) to help us get our bags down in the bag elevator even though we had confirmed the night before. There was another time that nobody was there and we had to hunt around to find someone to give us our key

Lovely location and very friendly staff

Great location, staff is friendly and helpful. Did not have hot water during our multiple day stay and for the rate paid, we expected more. Breakfast is also very basic, and when we came down for breakfast the fruit and pastries was picked over and didn't have enough for the two of us.

Fantastic location in my fav part of CDMX.
Huge rooms.
Be aware you do need to climb the stairs to the rooms as there are no elevators. They will bring your suitcases up in the dumbwaiter.
Not much insulation between the walls, but things got quiet around 10pm. I would stay here again, for sure. Pics are from room 403

Everything

This hotel has potential. The bar area has a good vibe and the cocktails are top notch. However, the rooms--despite being immaculately clean and with comfortable beds--were not finished. There was no power to the A/C/Heat unit. There was no hot water. This was not disclosed before booking. Further, the rooms are not sound-proofed. Even though the street is quiet by midnight, any voices or doors in the hallways are heard. The central stairwell carries noise from other floors. The staff needs more training in problem-solving. When asking about a space heater, the response was "they are in other guest rooms." That is not an acceptable response for someone paying to stay, expecting the advertised amenities of Heat and A/C. Hot water in the shower should be a given.