c-hotels Joy

Hotels
•
C-Hotels
9.2 (2502 reviews)
Via Degli Orti Oricellari 30 , Florence , IT
+39 055 214628

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Staff Service
Quality Amenities
Cons:
Small Room Size
Heating Issues

Categories

Cleanliness
9.13
Many reviews praised the cleanliness of the hotel.
Service
9.6
Guest interactions with staff were consistently highlighted as positive.
Location
9.64
The hotel is well-situated, close to transportation and attractions.
Room Quality
8.59
Rooms were generally clean and well-furnished, although some were noted as small.
Amenities
9.12
The hotel offers a good range of amenities including breakfast and communal areas.
Value for Money
9.08
Prices were deemed fair for the quality of the hotel.
Food and Beverage
9.13
Breakfast and café offerings received positive mentions.
Overall Experience
9.3
Overall, guests reported a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:53

Property Description

Luxurious Accommodation in the Heart of Florence

Modern Amenities
All rooms at C-Hotels Joy are equipped with air conditioning and flat-screen TVs, ensuring guests have a comfortable stay.

Convenient Location
Located just 150 meters from Firenze Santa Maria Novella Train Station, guests can easily explore Florence's iconic landmarks such as Piazza della Signoria, Palazzo Vecchio, and the Uffizi Gallery.

Exceptional Service
With a 24-hour front desk, guests can expect top-notch service and assistance throughout their stay at C-Hotels Joy.

Book your stay now at C-Hotels Joy for a luxurious and convenient experience in Florence!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.
When traveling with pets, please note that an extra charge of 15,00€ per pet, per night applies.
Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 2502 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 9.12
Value for Money: 9.08
Food and Beverage: 9.13
Overall Experience: 9.3
P
Paola • solo_traveller • it
10
Parfait, je reviendrai !
Pros:

Très bon rapport qualité prix, réception ouverte en continue (cela devient rare !), personnel très sympathique dont Christian à l'accueil lors de mon arrivée ; il m'a d'ailleurs proposé sans supplément une chambre de catégorie supérieure, un café puis un apéro au bar avec des amuses-bouches (encore plus rare). La literie était confortable (avec une couette : pas fréquent en Italie), l'emplacement calme (chambre 210) bien qu'en face de la gare, hall joli et confortable.
Bref, allez-y !

Cons:

RIEN

2026-10-31 • via Nuitee
H
Hikmet Cihan • extended_group • tr
10
2026-10-31 • via Nuitee
P
Pancye • solo_traveller • us
10
Pros:

Christian and ousman are exceptional. They are very helpful.

2026-10-30 • via Nuitee
A
Assem • family_with_children • kz
10
Pros:

The bed hotel in Italy, Christian and Ousman very nice, helpful and professional

2026-10-30 • via Nuitee
R
Rocco • couple • it
10
Piacevole
Pros:

Vicino alla Stazione, personale gentile

2026-10-30 • via Nuitee
O
ongel • solo_traveller • gb
10
Pros:

Everyone was very friendly and helpful especially ousman and christian. Thanks very much!

2026-10-30 • via Nuitee
E
Ewa • couple • ch
9
Pozytywnie oceniam cały hotel , obsługa bardzo pomocna . Pozdrawiam 👋
Pros:

Hotel położony w dobrej komunikacji , blisko głównych atrakcji . Obsługa spisała się na 100 , pozytywni i bardzo pomocni . Powitalny drink też na plus .

2026-10-30 • via Nuitee
U
Ulrike • couple • de
10
Alles top!
2026-10-30 • via Nuitee
A
Ana lucia • couple • pe
10
Pros:

Excelente hotel gracias a la excelente atención de Christian Ousman, nos encantó todo, hubo coffee break, nos recibieron con bebidas de bienvenida, todo excelente, nos vamos felices

2026-10-29 • via Nuitee
W
WANCHIEN • solo_traveller • tw
10
Pros:

Ousman was very helpful and I was given a pasta at checkout I’ll surely come back

2026-10-29 • via Nuitee
M
Mehmet Cevat • family_with_children • tr
10
Pros:

The hospitality was great even thought the hotel is little cold but everything was perfect ousman and christian are very helpful

2026-10-29 • via Nuitee
I
Irina • family_with_children • de
10
Pros:

Location and rooms are clean and nice

2026-10-29 • via Nuitee
K
Konrad • solo_traveller • us
10
Pros:

Smooth check-in (Christian very helpful), clean and quiet facilities, early check in. Happy stay

2026-10-29 • via Nuitee
P
Pablo • solo_traveller • us
10
Pros:

The stay was great and Ousman & Christian were absolutely fantastic!!
Thank you for everything!!!

2026-10-29 • via Nuitee
R
Robert • family_with_children • us
10
Pros:

Christian and Matteo are very kind and helpful

2026-10-28 • via Nuitee
R
Rojas • solo_traveller • us
10
Great hotel, quiet, modern, nice, clean, great staff at the front desk, convenient location close.
Pros:

Great location close to Santa Maria Novella train station, walking distance with suitcase. Checking in was easy, Matteo at the front desk was very very kind. The room was super nice, spotless, quiet, nice view of Florence. My room had a hot tub, that was a plus., modern bathroom, modern room, great decoration, Little pricey for my budget, but worth it ! I would stay in this hotel again. Likely will stay there when one day I go back to Florence :). Thank You :)

2026-10-28 • via Nuitee
P
Pere • solo_traveller • es
8
Pros:

Daniele, at the reception, was very kind when giving indications to the city

2026-10-27 • via Nuitee
M
Mohamed • couple • ae
10
Professional and amazing Christian and the rest of the team
Pros:

Everything was great , clean and thanks for the professional support by Christian was amazing

Cons:

Everything was great , clean and thanks for the professional support by Christian was amazing

2026-10-27 • via Nuitee
B
Burcu • family_with_children • tr
10
Olağanüstü
Pros:

Karşılama çok iyiydi, son derece profesyonel, güleryüzlü ve bize birçok konuda yardımcı olan Matteo ve Christian a özellikle çok teşekkür ederiz, burda yalnızca bir gece konaklayacaktık ancak odaların konforu, temizliği, bizimle ilgilenmeleri konaklamamızı uzatmamıza neden oldu. Önerdikleri restaurant mükemmeldi üstelik otel müşterisi olduğumuz için indirim yaptılar. Floransa ya daha öncede birçok kez gelmiştik artık bir dahaki seyahatimizde yine burda kalmayı tercih edeceğiz. Teşekkürler.

2026-10-26 • via Nuitee
A
Aleksandra • couple • ru
10
Pros:

Daniele and Christian are very helpful. The hotel is perfect !

2026-10-24 • via Nuitee