c-hotels Joy

Hotels
•
C-Hotels
9.2 (2422 reviews)
Via Degli Orti Oricellari 30 , Florence , it
+39 055 214628

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Staff Service
Quality Amenities
Cons:
Small Room Size
Heating Issues

Categories

Cleanliness
9.13
Many reviews praised the cleanliness of the hotel.
Service
9.6
Guest interactions with staff were consistently highlighted as positive.
Location
9.64
The hotel is well-situated, close to transportation and attractions.
Room Quality
8.59
Rooms were generally clean and well-furnished, although some were noted as small.
Amenities
9.12
The hotel offers a good range of amenities including breakfast and communal areas.
Value for Money
9.08
Prices were deemed fair for the quality of the hotel.
Food and Beverage
9.13
Breakfast and café offerings received positive mentions.
Overall Experience
9.3
Overall, guests reported a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:53

Property Description

Luxurious Accommodation in the Heart of Florence

Modern Amenities
All rooms at C-Hotels Joy are equipped with air conditioning and flat-screen TVs, ensuring guests have a comfortable stay.

Convenient Location
Located just 150 meters from Firenze Santa Maria Novella Train Station, guests can easily explore Florence's iconic landmarks such as Piazza della Signoria, Palazzo Vecchio, and the Uffizi Gallery.

Exceptional Service
With a 24-hour front desk, guests can expect top-notch service and assistance throughout their stay at C-Hotels Joy.

Book your stay now at C-Hotels Joy for a luxurious and convenient experience in Florence!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.
When traveling with pets, please note that an extra charge of 15,00€ per pet, per night applies.
Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

9.2
Based on 2422 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 9.12
Value for Money: 9.08
Food and Beverage: 9.13
Overall Experience: 9.3
J
Julieta • couple • us
10
It was very pleasant.
Pros:

Walking distance to major attractions . The staff - Christian, Matteo , Freia from the bar and Michaela were very helpful and accommodating.

2026-07-24 • via Nuitee
M
Mojca • couple • si
10
2026-07-23 • via Nuitee
A
Alejandra • solo_traveller • us
9
2026-07-23 • via Nuitee
L
Luís • couple • pt
9
2026-07-22 • via Nuitee
M
Maurizio • solo_traveller • it
10
2026-07-22 • via Nuitee
R
Rachele • solo_traveller • it
10
Pros:

Super soddisfatta di aver soggiornato in questo splendido hotel
Accoglienza e pulizia impeccabili, tutto il personale gentilissimo, soprattutto Christian e Matteo, torneró prestissimo e non vedo l’ora. Sono delle persone splendide!
La posizione dell’hotel é a pochissimi passi dalla stazione, e 10/15 minuti dal centro.
A presto!é stato un piacere enorme.

2026-07-21 • via Nuitee
S
Saskia • couple • nl
10
Fijn verblijf
Pros:

Heerlijk, uitgebreid ontbijt. Heel dicht bij het station. Perfect vanaf het vliegveld te bereiken met de tram. Zeer vriendelijk personeel en hele schone nette kamers.

2026-07-21 • via Nuitee
M
Martin • solo_traveller • fr
9
Pros:

Très bon emplacement. Personnel Très sympa et à l'écoute. Merci Matteo

2026-07-21 • via Nuitee
S
Shu • family_with_children • us
9
2026-07-20 • via Nuitee
A
Almarwaee • couple • sa
10
2026-07-20 • via Nuitee
R
Ricardo • couple • br
10
2026-07-20 • via Nuitee
C
Charlotte • solo_traveller • gb
10
Pros:

Friendly staff, great location, very clean and great breakfast

2026-07-19 • via Nuitee
C
Corinna • couple • at
10
Sehr empfehlenswert - super Lage
Pros:

Zentrale Lage neben dem Bahnhof.
Bushaltestelle, Strassenbahn usw. in unmittelbarer Nähe. Sehr nettes Personal. Ausgezeichnetes Frühstück.

Cons:

Nichts

2026-07-19 • via Nuitee
A
Ante • solo_traveller • hr
10
Pros:

The staff was very nice, mainly Ouzman, Matteo, Matteo and the ladies in the restaurant

2026-07-18 • via Nuitee
F
Fabio • solo_traveller • it
10
2026-07-18 • via Nuitee
S
Said325 • solo_traveller • om
10
2026-07-17 • via Nuitee
F
FIGUEROA • solo_traveller • ec
9
Pros:

La atención de su personal, habitacion muy cómodas y su desayuno es muy, buen bufete

2026-07-16 • via Nuitee
A
Arianna • couple • it
10
Tornerò presto. Una struttura impeccabile
Pros:

Tutto!

2026-07-16 • via Nuitee
F
Fiorella • couple • it
10
Top soggiorno a Firenze ever
Pros:

Tutto perfetto, sotto tutti i punti di vista.
Matteo e Ousman due persone fantastiche e super disponibili, il meglio del meglio. Staff e struttura eccellenti, così come i servizi e la posizione. Nulla da dire davvero! Grazie di tutto.

2026-07-16 • via Nuitee
J
Jeong Beom • solo_traveller • vn
10
2026-07-15 • via Nuitee