Summer Tree Hotel Penang

Hotels
7.9 (3221 reviews)
52 Jalan Rangoon , George Town , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Board games/puzzles
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited parking
Noise problems

Categories

Cleanliness
6.73
Multiple comments indicate issues with cleanliness and dust in shared areas.
Service
8.7
Staff were described as friendly and responsive, with good service overall.
Location
8.74
Several reviews praised the strategic location near restaurants and attractions.
Room Quality
7.69
Rooms were generally satisfactory though some mentioned noise and lack of facilities.
Amenities
6.72
Some amenities require improvement based on the feedback provided.
Value for Money
8.18
Most reviews expressed satisfaction with the price relative to the quality.
Food and Beverage
7.73
No reviews on food quality, hence assumed a moderate rating.
Overall Experience
8.7
Many guests reported enjoyable stays, contributing to a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 22:27

Property Description

Modern Accommodation
Experience comfort in our air-conditioned guest rooms with parquet flooring and flat-screen cable TVs.

Convenient Location
Located just 1.1 km from Komtar, our hotel offers free parking and easy access to nearby dining options and attractions.

Fantastic Amenities
Enjoy free WiFi, city views, and complimentary toiletries in your en suite bathroom. Our 24-hour desk staff are ready to assist with tour inquiries and daily housekeeping is provided.

To book your stay at Summer Tree Hotel Penang and immerse yourself in the heart of George Town, visit our website today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 3221 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 6.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
P
Pavithra • solo_traveller • my
3
2026-05-30 • via Nuitee
N
Nur Hanim • couple • my
8
Pros:

Selesa. Bilik luas. Bersih. Aircond functioning well. Ada arah kiblat.

2026-05-27 • via Nuitee
C
CHIA SIANG • couple • my
4
Not going back to this hotel.
Cons:

The bathroom wall cover with mold. And there is a holder inside the shower to put the shower gel bottle. We hv to put on floor. It very much inconvenience.

2026-05-26 • via Nuitee
L
lee • solo_traveller • my
5
2026-05-26 • via Nuitee
Q
Qing • couple • my
5
2026-05-25 • via Nuitee
N
NURUL KHAIRUNNISA • solo_traveller • my
10
2026-05-24 • via Nuitee
B
Bahardin • solo_traveller • my
7
2026-05-24 • via Nuitee
R
Raja Muhammad • extended_group • my
8
Pros:

clean n comfort

Cons:

more parking

2026-05-24 • via Nuitee
V
vijaya kumari • family_with_children • my
7
2026-05-22 • via Nuitee
H
Hairi Abdullah • solo_traveller • my
8
2026-05-21 • via Nuitee
J
Julie • solo_traveller • au
8
Comfortable, safe and clean
Pros:

Spacious clean and quiet.

Cons:

A bit far from foreshore for those not able to walk long distances

2026-05-20 • via Nuitee
E
Edmunz • family_with_children • sg
8
Pros:

Very satisfy with stay. Will stay again if visit Penang. Esp staffs is alert, friendly and helpful.

Cons:

Nothing to dislike.

2026-05-20 • via Nuitee
D
Darren • solo_traveller • au
8
Pros:

Great location and they have washing machines and dryers on the same premises. Close to many good eating spots. Overall good value.

Cons:

At night there is some live music that can be heard playing probably from a hotel or pub nearby but the music stops around 12 midnight.

2026-05-18 • via Nuitee
Z
Zaitun • solo_traveller • my
8
2026-05-18 • via Nuitee
Z
zarina • solo_traveller • my
10
Pros:

location.
parking.

2026-05-18 • via Nuitee
N
nurul shuhada • couple • my
8
2026-05-17 • via Nuitee
P
PUTRI INTAN • solo_traveller • my
9
2026-05-14 • via Nuitee
S
Saiful • family_with_children • my
8
2026-05-14 • via Nuitee
M
Mahyudin Ahmad • solo_traveller • my
4
Pros:

All except the double charges made by receptionist.

Cons:

The hotel receptionist insisted on charging my credit card for the booking fee, even though I had already made the payment via booking.com. Eventually I was double charged for the identical booking. And what made it a worse experience for me was the hotel contact number was useless, all calls I made just rang once and got disconnected almost instantly. There was also no phone number on the hotel website, which I thought so stupid since people always need to contact you, and sometimes people need urgent response hence phone number is necessary.

2026-05-13 • via Nuitee
A
AMOKIA • family_with_children • my
9
2026-05-13 • via Nuitee