Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and well-maintained
Great location
Cons:
Noise from cleaning staff
Limited food options
Distance from attractions

Categories

Cleanliness
8.04
The hotel is clean, but some reviews mention noise and possible issues with maintenance.
Service
9.01
Staff were very friendly and helpful, with several positive mentions, especially Marco.
Location
8.55
Great location right on the beach, but noted to be somewhat far from attractions.
Room Quality
8.5
Rooms are spacious with decent views, but some complained about noise from the corridor.
Amenities
8.53
Facilities include a clean pool area and beach, with positive notes about the bar.
Value for Money
7.99
While there are several positives, the lack of included water during meals impacted perceived value.
Food and Beverage
7.54
Food quality varied; some found it greasy and lacking fresh ingredients.
Overall Experience
9.01
Overall, guests had a very positive experience, with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:36

Property Description

Beachfront Luxury
Located on the sandy beach of Adelianos Kampos, Rethymno Palace offers a perfect blend of relaxation and entertainment.

Luxurious Amenities
Indulge in the outdoor pool, spa center, and bar while enjoying stunning views of the sea, mountain, or pool from your room.

Activities and Services
From tennis and table tennis to bike and car hire, there's no shortage of activities at Rethymno Palace.

To experience the ultimate beachfront getaway with top-notch amenities and activities, book your stay at Rethymno Palace today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Location

Guest Reviews

8.4
Based on 285 reviews
Cleanliness: 8.04
Service: 9.01
Location: 8.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 9.01
M
Michael couple it
5
Assolutamente non 5 stelle!!!! Cibo pessimo, personale al buffet caotico e approssimativo
Pros:

Spiaggia

Cons:

Cibo pessimo, bevande e cocktail pessimi, vino imbevibile

2026-08-22 via Nuitee
G
Giorgio couple it
10
Ottimo
Pros:

Posizione, pulizia, servizi

Cons:

Difficoltà di comunicazione in italiano

2026-08-20 via Nuitee
Y
Yuri family_with_children ro
3
This is not a 5 star hotel
Pros:

The staff

Cons:

They present them selfs as a 5 stars hotel but it is not more than maximum 3 stars and also this I’m not sure.
Very old furniture and very old bad sheets, so old that it looks not clean, bad smell in the room. The matras in the pool in very old snd dirty. We received a tawel pool so old that they were ripped.

2026-08-18 via Nuitee
E
Ena family_with_children nl
10
A relaxing holiday
Pros:

My favourite part of our stay at this hotel was, without a doubt, the staff. After just a couple of days, it felt like genuine friendships were being made. They also remembered our usual orders and preferences and always made us feel seen and cared for. You can truly feel that there’s a hardworking team behind this hotel, genuinely committed to making every guest’s stay as pleasant as possible.

2026-08-14 via Nuitee
D
Deniz family_with_children nl
10
Amazing stay
2026-08-13 via Nuitee
M
marco couple it
9
Very good price per value and extremely recommended to large families and groups
Pros:

The very large and sea view room with jacuzzi on the terrace, the kindness of the majority of the staff and same of the plates of the buffet dinner menu (excellent soups, large choice of fruits, very good cakes)

2026-08-13 via Nuitee
N
Natela couple ge
10
Cons:

The hotel is beautiful, clean, and very well maintained. The staff were friendly, helpful, and always welcoming.

We especially enjoyed the relaxing atmosphere, the swimming pools, the food, and the beautiful location. Everything was well organized, and we felt very comfortable throughout our stay.

2026-08-11 via Nuitee
R
Rhea family_with_children gb
8
I enjoyed my stay
Pros:

Staff and their service mindset

Cons:

The bathrooms are a bit dated and could be upgraded

2026-08-08 via Nuitee
T
THEODOROS solo_traveller gr
9
2026-08-08 via Nuitee
5
5alisak Family
8
Perfect
Pros:

Everything is fine and we are satisfied, the massage therapists Stella and Elena and all of them are professionals!

2026-08-04 via Tripadvisor
S
Suha family_with_children gb
10
Amazing Hospitality and a Wonderful Family Holiday
Pros:

We had such a lovely stay at this hotel! The whole place is very accommodating, and every member of staff was incredibly friendly and welcoming. The cocktails were refreshing and delicious, especially at the beach bar – definitely worth trying!

The manager always seemed to be around, making sure everything was running smoothly and checking that guests were happy, which was really nice to see.

The beach is literally less than a minute’s walk from the bar, making it super convenient to go back and forth. The swimming pool is a good size, and we really enjoyed the morning aqua gym sessions.

We stayed with my partner, our baby daughter, and other relatives, and had a fantastic family holiday. The buffet offered a great variety of food every day, with plenty of salads, sweets, fresh fruit, and something for everyone.

It’s a shame I can’t mention every single staff member by name because they all deserve recognition. They were amazing with our daughter, and by the second day they were already calling her by her name, which made us feel so welcome and cared for.

I would highly recommend this hotel to anyone looking for a relaxing, family-friendly holiday. We had a wonderful time and would happily come back!

2026-08-04 via Nuitee
6
656anamariai Family
10
Very Good
Pros:

I was a very good stay. Very clean rooms and tasty food. And very polite staff.

2026-08-03 via Tripadvisor
E
E1067ZNrobertv Family
10
Very nice hotel
Pros:

Very nice hotel
Good food, very polite stuff
Everything was on point

2026-08-03 via Tripadvisor
B
Bojana couple rs
6
Pros:

Our overall impression is that this hotel does not live up to its 5-star rating. In our opinion, 3 stars would be a more realistic rating.

The hotel is quite old, but we have to give credit where it’s due — everything was clean and well maintained in terms of hygiene. The staff was also very friendly, polite, and helpful.

Unfortunately, the food was quite average, and the breakfast was rather disappointing. Overall, the entire experience felt very average. This would not necessarily be a problem if the hotel were advertised as a 3-star property, but for a 5-star hotel, we expected a significantly higher standard.

We didn’t use the pool because it was extremely crowded during our stay.

Overall, the hotel is clean and the staff is excellent, but the quality and overall experience simply do not match what we would expect from a 5-star hotel.

2026-08-03 via Nuitee
D
DIMITRIOS solo_traveller gr
10
Το ξενοδοχείο που τα έχει ολα !
Pros:

Το ξενοδοχείο αυτο σου βγάζει πολυ friendly vibes, μονο από τους χώρους που διαθέτει και το πόσο καλα τους εχει αξιοποιήσει. Ο λογος που το επελεξα ηταν οτι ηταν ακριβως λιγα μετρα απο την παραλια, διεθετε χωρους για γυμναστικη και πολυ ωραια πισινα και ολα αυτα πολυ κοντα το ενα με το αλλο. Μου άρεσε παρα πολυ ποσο εξυπηρετικοτατο ηταν το προσωπικό τους, απο την διευθυνση, την γραμματεία εως και τις κοπελες που συγύριζαν τα δωμάτια. Το δωμάτιο μου το βρήκα σε άριστη κατάσταση και ηταν πολυ καθαρό. Επισης κατι που θεωρώ απο τα πιο σημαντικά ειναι το ποσό ήσυχα ειναι το βράδυ για να κοιμηθείς και πραγματικα σε αυτο παίρνει άριστα.

Cons:

Δεν εντόπισα κατι να μην μου αρέσε

2026-08-02 via Nuitee
D
dancristianb2018 Family
10
I really recommand for families
Pros:

Location very good, near to the sea
Atmosphere was always nice, good music and different programs
Room good , clean and quiet ( for families with small childs i dont recommand the rooms near to the pool and bar )
Workers in Rethymno palace very very friendly
Food mixed from one day to another day and tasty ( very nice waiters )
The people at the reception - Amazing !

2026-08-01 via Tripadvisor
M
mfX3780YN Family
10
Relaxing stay
Pros:

Clean and nice rooms, delicious food, nice staff, very good massage, relaxing ;)

2026-07-30 via Tripadvisor
D
dominikaf92 Family
8
lovely experience
Pros:

the room was really nice and clean, food was delucious i really like the variety a tasteness of it i enjoyed every lunch dinner breakfast I went to get a massage and the therapist’s services of Margarita an Hasmik were exceptionally nice and great quality:).

2026-07-30 via Tripadvisor
V
V561LDagnieszkab Family
10
Excellent!
Pros:

I was great to be in Rethymno Palace on holidays. I spend a beautifull time with my family. I'll never forget this time because of staff, nice barman and hotel beach.

2026-07-29 via Tripadvisor
D
DayTrip11017788028 Family
10
the best holiday!
Pros:

it's such a great choice for our holiday the stuff was so nice to us they were joking with us. i think i will come back here in the future. room was also really nice and the hotel has its own beach so its easier for guests to take rest. i definitely will remember this holidays!

2026-07-29 via Tripadvisor