Hotel Brasilia

Hotels
7.9 (6114 reviews)
2228 Santo Domingo , Santiago , cl

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.61
Multiple reviews mention significant cleanliness issues, such as dirty beds and bathrooms.
Service
8.58
Often praised for friendly and helpful staff.
Location
8.62
Generally convenient location with easy access to public transport.
Room Quality
7.57
Rooms are comfortable but some have noise issues and inadequate views.
Amenities
7.1
Some reviews noted limited amenities, but essential services present.
Value for Money
8.56
Good value considering the price, as noted in several reviews.
Food and Beverage
8.61
Breakfast is consistently highlighted as a positive aspect.
Overall Experience
7.58
Mixed experience overall due to cleanliness issues but many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:45

Property Description

City Center Convenience:
Hotel Brasilia, located in the heart of Santiago, offers a 4-star experience with free WiFi, private parking, and stunning city views from every room.

Modern Amenities:
Each air-conditioned room features a flat-screen TV, safety deposit box, and a private bathroom with complimentary toiletries. Guests can also enjoy 24-hour room service and access to a shared lounge and bar.

Delicious Dining:
Start your day with a buffet or continental breakfast before exploring nearby attractions like Museo de la Memoria Santiago and the Museum of Pre-Columbian Art. Book your stay at Hotel Brasilia now for an unforgettable experience in Santiago.

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 6114 reviews
Cleanliness: 6.61
Service: 8.58
Location: 8.62
Room Quality: 7.57
Amenities: 7.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 7.58
C
Chloe couple au
7
Easy stay. Showers weren’t very hot, and quite noisy with other guests/ outside. But breakfast was pretty good.
Pros:

Easy to find
Nice staff

Cons:

Not the best location
Luke warm showers
Noisy (other guests, outside)

2026-07-25 via Nuitee
D
DELGADO couple pa
9
2026-07-25 via Nuitee
R
Reyes Toro couple cl
10
2026-07-25 via Nuitee
G
Grace Patricia couple co
3
Pros:

La ubicación y precio

Cons:

No cambiaron las sábanas, llegué y una de las sábanas puestas en la cama estaba sucia, hicieron limpieza a la habitación y no me cambiaron las sábanas en ningún momento durante la estancia.
No tienen tampoco el tiquete en la puerta donde uno deja avisado si quiere o no limpieza en caso que yo no me encuentre en la habitación, solo entran sin consultarle a uno mientras uno no está.
Y el mueble donde está el lavamanos del baño en la parte de abajo está dañado con algo de humedad.

2026-07-25 via Nuitee
J
Jhogredik solo_traveller cl
7
No es un lugar excelente pero aceptable
Pros:

La atención y el lugar

Cons:

La cama no fue tan cómoda

2026-07-24 via Nuitee
L
Lucas couple br
1
2026-07-22 via Nuitee
A
Alaine family_with_children br
8
2026-07-21 via Nuitee
L
Leticia solo_traveller cl
5
2026-07-21 via Nuitee
J
Julio couple cl
10
Pros:

Ya me había hospedado anteriormente y esta vez vez tuve la misma experiencia satisfactoria, buena ubicación para lo que yo viaje a Santiago, el personal bien atento, mi habitación ordenada y limpia cuando llegué, el desayuno muy rico, volvería a hospedarme y lo recomiendo totalmente.

2026-07-20 via Nuitee
F
Facundo solo_traveller ar
10
2026-07-20 via Nuitee
L
Lucas Kauan couple br
10
2026-07-20 via Nuitee
D
Donovan Axel solo_traveller rs
10
2026-07-18 via Nuitee
C
Corona Espinoza couple cl
6
Agradable
Pros:

Ubicación

Cons:

Algunos muebles estaban en mal estado

2026-07-17 via Nuitee
G
Gatica solo_traveller cl
10
2026-07-17 via Nuitee
G
Gatica solo_traveller cl
10
2026-07-17 via Nuitee
F
Fabiana couple cl
4
Decepcionante
Pros:

La verdad muy decepcionante

Cons:

La cama era demasiado incómoda, el colchón esta hundido en varias partes por ende no se puede descansar, desperté con la espalda en la mano.

2026-07-16 via Nuitee
T
Thais Helena solo_traveller br
9
Pros:

Funcionários muito prestativos. Cafe da manha eh bom, cama boa banheiro tb. Nao tinha frigobar no quarto mas colocaram 1 no meu quarto

Cons:

O quarto que fiquei era escuro. Mas nada que atrapalhasse

2026-07-16 via Nuitee
J
Jorge solo_traveller cl
6
2026-07-16 via Nuitee
J
Jose couple cr
8
Bien, pero si mejoraria las habitaciones
Pros:

El servicio del personal

Cons:

Las habitaciones se ven viejas

2026-07-15 via Nuitee
N
Nathalia couple br
8
Boa, voltaria a me hospedar, mas seria bem melhor com os pontos de melhoria.
Pros:

O hotel disponibiliza lanche para os hóspedes antes do café quando precisam sair cedo para os passeios, a cama é ótima, água quente no chuveiro e torneira.
A localização é boa, perto do metrô, ótimo para conhecer os demais bairros.
Os funcionários são muito educados e receptivos.

Cons:

Poderia ter mais opções no café da manhã e faltou um frigobar no quarto.
A iluminação poderia ser um pouco melhor.
O banheiro tem um formato antigo, com banheira e cortina de plástico.

2026-07-15 via Nuitee